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Top Inbound Call Center Services in Orlando

Ratings Updated: April 4, 2026
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2 Leaders 15 Contenders

20 Companies

Country: United States
State: Florida
City: Orlando

List of the Top Orlando Inbound Call Centers Services

  • XACT Logotype

    4.7 34 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Services provided

    45% Call Center Services
    20% Customer Service Outsourcing
    15% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% Staffing

    XACT is a comprehensive customer service and call center solutions provider, offering tailored support across various industries. With an impressive 95% positive feedback rate, XACT is praised for its flexibility, timely project management, and strong partnership ethos. Approximately 80% of reviewers highlight their effective communication and adaptability, while 70% mention their ability to scale talent quickly and meet business needs efficiently.

    See all 34 projects

    Reviews mention Exceeds expectations

    The feedback from 4AllPromos highlights that XACT has significantly exceeded expectations by rapidly scaling their customer service team and achieving service level targets for the first time. The VP noted their proactive approach, strong culture alignment, and flexibility in meeting evolving business needs. Clients specifically praised XACT agents for delivering excellent customer support, resulting in numerous five-star reviews. Overall, the sentiment is overwhelmingly positive, with the client expressing complete satisfaction and no areas for improvement.
    • Back-Office & Customer Service for Promotional Products Co
      5.0 Oct 27, 2025

      Frankly, I expected the first 6-12 months to be a learning experience for both sides and for some things to be a bit rocky. But they have far exceeded my expectations.

      Read Full Review
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    Industry Experience

    XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.

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    Select Industry to see insights

    Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (6) Less than $10,000 (4) $200,000 to $999,999 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.
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    More responsive than most other service providers

    XACT is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Combine Global Recruitment Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Orlando, FL

    Services provided

    30% Recruiting
    15% HR Outsourcing
    15% Staffing +4 services
    10% Customer Service Outsourcing
    10% Executive Search
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.

    See all 1 projects

    Industry Experience

    Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.

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    Select Industry to see insights

    Logistics & Supply Chain

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.
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    Orlando, FL

    7345 West Sand Lake Road
    Orlando, FL 32819

    2 - 5

    +5511988150945

    See All Locations (2)
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  • ThinkOwl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Orlando, FL

    Services provided

    25% AI Consulting
    25% AI Development
    25% Customer Service Outsourcing +1 service
    25% IT Managed Services

    IT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.

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  • Partners Outsourcing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Altamonte Springs, FL

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.

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  • moveoffshore Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Orlando, FL

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    10% Cloud Consulting & SI +6 services
    10% Digital Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development
    5% Content Marketing
    5% Video Marketing

    Moveoffshore, an answering service, specializes in Call Center Services and Back Office Outsourcing. The agency is headquartered in Orlando, Florida.

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  • Oak Street Technologies Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Orlando, FL

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    10% AR/VR Development +6 services
    10% Accounting
    10% Custom Software Development
    10% HR Outsourcing
    10% Web Design
    5% Application Testing
    5% IoT Development

    Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.

    Read more
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  • Disa Innovations Logotype

    5.0 4 reviews
    $5,000+
    < $25 / hr
    2 - 9
    Orlando, FL

    Services provided

    20% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +3 services
    15% HR Outsourcing
    15% Recruiting
    15% Sales Outsourcing

    Disa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.

    See all 4 projects

    Industry Experience

    Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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  • Synergy BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Orlando, FL

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Social Media Marketing +3 services
    10% Direct Marketing
    10% Email Marketing
    5% Accounting

    Synergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.

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  • Alliance Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Orlando, FL

    Services provided

    48% Call Center Services
    30% Customer Service Outsourcing
    12% Sales Outsourcing +1 service
    10% Back Office Outsourcing

    Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.

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  • A Courteous Communications Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Orlando, FL

    Services provided

    90% Call Center Services
    10% Back Office Outsourcing

    Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.

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  • Source Your Staff Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Wekiwa Springs, FL

    Services provided

    20% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% HR Outsourcing +5 services
    15% Sales Outsourcing
    10% Branding
    10% Finance & Accounting Outsourcing (FAO)
    10% Web Development
    5% Digital Strategy

    Source Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.

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  • Connectual Assistant Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Orlando, FL

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2 services
    20% Sales Outsourcing
    10% Corporate Travel Management

    Customer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.

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  • Midlantic Marketing Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Daytona Beach, FL

    Services provided

    20% Call Center Services
    20% Fulfillment
    20% Print Design +3 services
    20% Web Development
    10% Advertising
    10% Email Marketing

    Midlantic Marketing Solutions, a small print design company, is based in Daytona Beach, Florida. Their services include Print Design and Web Development.

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  • Ansafone Contact Centers Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    250 - 999
    Ocala, FL

    Services provided

    60% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

    See all 1 projects

    Industry Experience

    Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.

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    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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  • Magellan Solutions USA Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Melbourne, FL

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Founded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.

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  • Hotel QA Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Tampa, FL

    Services provided

    95% Call Center Services
    5% Business Consulting

    Hotel QA is a call center service. Located in Tampa, Florida, the company was established in 2023. Their team offers Call Center Services and Business Consulting.

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  • 24/7 SECRETARY Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Ocala, FL

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.

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  • SALES MATIC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Brandon, FL

    Services provided

    20% Call Center Services
    20% Custom Software Development
    20% Sales Outsourcing +2 services
    20% Social Media Marketing
    20% Web Development

    Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.

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  • Reception 24/7 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Orlando, FL

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Reception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.

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    Orlando, FL

    6314 Kingspointe Parkway, Suite 1
    Orlando, FL 32819

    888-977-7247

    See All Locations (2)
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  • Nicoya Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Orlando, FL

    Services provided

    50% Web Development
    25% Back Office Outsourcing
    25% Call Center Services

    Nicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.

    Read more
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1 XACT
2 Combine Global Recruitment

List of the Top 2 Orlando Inbound Call Centers Services

  1. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    175% Inbound Voice Services
    View Profile Visit Website
  2. Combine Global Recruitment Logotype

    Combine Global Recruitment

    $1,000+
    Undisclosed
    10 - 49
    Orlando, FL

    Ability to deliver

    23.7/40.0
    16.2/20 Reviews
    3/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Inbound Voice Services
    80% Other
    View Profile Visit Website
  3. ThinkOwl Logotype

    ThinkOwl

    Undisclosed
    Undisclosed
    250 - 999
    Orlando, FL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  4. Partners Outsourcing Logotype

    Partners Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Altamonte Springs, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  5. moveoffshore Logotype

    moveoffshore

    Undisclosed
    Undisclosed
    10 - 49
    Orlando, FL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  6. Oak Street Technologies Logotype

    Oak Street Technologies

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Orlando, FL

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  7. Disa Innovations Logotype

    Disa Innovations

    $5,000+
    < $25 / hr
    2 - 9
    Orlando, FL

    Ability to deliver

    24.2/40.0
    16.2/20 Reviews
    4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website
  8. Synergy BPO Logotype

    Synergy BPO

    $1,000+
    < $25 / hr
    10 - 49
    Orlando, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Inbound Voice Services
    20% Other
    View Profile Visit Website
  9. Alliance Communications Logotype

    Alliance Communications

    $1,000+
    < $25 / hr
    10 - 49
    Orlando, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    204% Inbound Voice Services
    View Profile Visit Website
  10. A Courteous Communications Logotype

    A Courteous Communications

    $1,000+
    $25 - $49 / hr
    50 - 249
    Orlando, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    270% Inbound Voice Services
    View Profile Visit Website
  11. Source Your Staff Logotype

    Source Your Staff

    $1,000+
    $50 - $99 / hr
    10 - 49
    Wekiwa Springs, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Inbound Voice Services
    60% Other
    View Profile Visit Website
  12. Connectual Assistant Logotype

    Connectual Assistant

    $1,000+
    < $25 / hr
    2 - 9
    Orlando, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    120% Inbound Voice Services
    View Profile Visit Website
  13. Midlantic Marketing Solutions Logotype

    Midlantic Marketing Solutions

    Undisclosed
    Undisclosed
    10 - 49
    Daytona Beach, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  14. Ansafone Contact Centers Logotype

    Ansafone Contact Centers

    $1,000+
    $25 - $49 / hr
    250 - 999
    Ocala, FL

    Ability to deliver

    25.2/40.0
    14.6/20 Reviews
    3.9/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    180% Inbound Voice Services
    View Profile Visit Website
  15. Magellan Solutions USA Logotype

    Magellan Solutions USA

    $1,000+
    $25 - $49 / hr
    50 - 249
    Melbourne, FL

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    240% Inbound Voice Services
    View Profile Visit Website
  16. Hotel QA Logotype

    Hotel QA

    $1,000+
    Undisclosed
    2 - 9
    Tampa, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    285% Inbound Voice Services
    View Profile Visit Website
  17. 24/7 SECRETARY Logotype

    24/7 SECRETARY

    $1,000+
    < $25 / hr
    50 - 249
    Ocala, FL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    240% Inbound Voice Services
    View Profile Visit Website

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