Top Inbound Call Center Services in Alpharetta
33 Companies
List of the Top Alpharetta Inbound Call Centers Services
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Moneypenny USA (formerly VoiceNation)
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a call center service provider offering live receptionist and answering services tailored to various industries. The feedback reflects a strong emphasis on customer service, adaptability, and effective communication, with approximately 90% of reviews highlighting their responsiveness and professionalism. However, there are occasional concerns about service consistency and data management. Overall, the company is commended for significantly improving customer interaction and support.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.Was this helpful?
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- English
- Spanish
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Review Rating from Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Georgia-based clients praise Moneypenny USA for their professional inbound call answering, lead capture, and customer dispersal services. They highlight the company's responsiveness, affordability, and ability to improve revenue through effective call management, with projects ranging from small-scale inquiries to complex lead generation solutions.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Knowledgeable
Clients consistently highlight Solvo Global's extensive knowledge and professionalism in the outsourcing staffing space. One CEO noted their team is 'very well educated, intelligent, articulate, and bi-lingual,' which significantly improved service quality. Another client emphasized that Solvo takes the time to understand their business needs, resulting in tailored staffing solutions. Overall, the sentiment reflects a strong appreciation for Solvo's expertise and their positive impact on operational efficiency.-
Outsourced Staff for Insurance Company
5.0 May 15, 2020We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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$5,000+Undisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Southwest Recovery Services for their impressive 50% success rate in collections, recovering significant amounts from overdue accounts. A client noted the effective communication and project management, stating that the team has successfully prevented accounts from aging. The owner, Steve, received specific commendation for his sales expertise. Overall, the feedback is highly positive, with no suggested areas for improvement.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
50% Back Office Outsourcing25% Call Center Services25% Finance & Accounting Outsourcing (FAO)See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
100% Call Center ServicesCourtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Undisclosed< $25 / hr250 - 999Alpharetta, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Alpharetta, GA
5905 Atlanta Highway Suite 101
Alpharetta, GA 3000410 - 15
+1 407-564-1327
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
50% Direct Marketing30% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
50% AI Development50% Call Center ServicesJacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% TranscriptionFounded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
40% Back Office Outsourcing30% Call Center Services30% IT Strategy ConsultingProvalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
35% AI Development35% Business Consulting15% Call Center Services +1 service15% Customer Service OutsourcingFunction-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Services provided
20% Recruitment Process Outsourcing15% Recruiting15% Staffing +5 services10% Business Consulting10% Call Center Services10% Cloud Consulting & SI10% Corporate Training & Coaching10% Market ResearchASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Media Planning & Buying20% Search Engine Optimization +3 services20% Web Development10% Graphic Design10% Public Relations10Xfive is an answering service company launched in 2016. The small team provides Call Center Services and Media Planning & Buying.
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$1,000+$25 - $49 / hr10,000+Atlanta, GA
Services provided
10% AI Development10% Accounting10% Business Consulting +7 services10% Call Center Services10% Corporate Training & Coaching10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Procurement Support10% Robotics Process AutomationLarge Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read moreSee All Locations (2)Atlanta, GA
Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339More than 5k
17706901500
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
70% IT Staff Augmentation25% Customer Service Outsourcing5% Back Office OutsourcingSee all 10 projectsPuzzle is a consulting company offering software engineering, recruitment, and project management services. The reviews indicate a predominantly positive feedback, with approximately 87% of clients highlighting excellent project management, responsiveness, and alignment with client needs. However, some clients note room for improvement in candidate vetting processes. Puzzle is highly regarded for its work ethic, communication, and commitment to client success.
Industry Experience
Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
5.0
Willing to Refer
5.0
Reviewers in Atlanta commend Puzzle for delivering tailored IT and recruitment services, including application development, feature implementation, and talent sourcing. Their proactive communication, professionalism, and cultural fit have led to efficient project execution and impactful results.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
20% AI Development20% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Mobile App DevelopmentMidsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Call Center ServicesAVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Atlanta, GA
675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308501 - 750
470.237.1500
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Marietta, GA
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 300672 - 5
770.565.1415
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
20% Call Center Services20% Corporate Training & Coaching20% Market Research +4 services10% AI Development10% Business Consulting10% Customer Service Outsourcing10% Sales OutsourcingFRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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UndisclosedUndisclosed2 - 9Lawrenceville, GA
Services provided
100% Call Center ServicesClarityTel, a call center service, offer Call Center Services. They were established in 2001.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Customer Service Outsourcing +2 services20% IT Managed Services20% IT Strategy ConsultingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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UndisclosedUndisclosed2 - 9Stone Mountain, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSocial Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% AI Development40% Call Center Services20% Custom Software DevelopmentAdfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read moreSee All Locations (2)Atlanta, GA
3379 Peachtree Rd NE, Ste 700
Atlanta, GA 303261
+1.844.242.4368
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$1,000+$25 - $49 / hr10 - 49Decatur, GA
Services provided
25% Business Consulting25% Call Center Services25% Commercial Development +1 service25% Real Estate LawEfficacious LLC is a small Business Consulting company launched in 2024. Their team provides Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Buford, GA
Services provided
20% Custom Software Development15% Social Media Marketing15% Web Development +5 services10% Call Center Services10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Gainesville, GA
Services provided
100% Call Center ServicesEstablished in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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$1,000+< $25 / hr2 - 9Mableton, GA
Services provided
40% Back Office Outsourcing20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +2 services15% Social Media Marketing10% Sales OutsourcingFounded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Carrollton, GA
Services provided
100% Call Center ServicesAnswering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Madison, GA
Services provided
100% Call Center ServicesEstablished in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Compliance Consulting +2 services20% Customer Service Outsourcing20% Sales OutsourcingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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List of the Top 3 Alpharetta Inbound Call Centers Services
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Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
260% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
75% Inbound Voice Services25% Other -
UndisclosedUndisclosed2 - 9Dunwoody, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
300% Inbound Voice Services -
Undisclosed< $25 / hr250 - 999Alpharetta, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
250% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Duluth, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
110% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
150% Inbound Voice Services -
UndisclosedUndisclosed2 - 9Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
200% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Inbound Voice Services10% Other -
UndisclosedUndisclosed2 - 9Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Inbound Voice Services25% Other -
UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$1,000+$25 - $49 / hr10,000+Atlanta, GA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Ability to deliver
21.9/40.017/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
300% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
88% Inbound Voice Services12% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
237% Inbound Voice Services
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