Top Inbound Call Center Services in Alpharetta
33 Companies
List of the Top Alpharetta Inbound Call Centers Services
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Moneypenny USA (formerly VoiceNation)
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Review Rating from Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Georgia clients appreciate Moneypenny USA's quick, adaptable answering solutions, which have helped reclaim missed opportunities and streamline customer interactions. Their services include live call answering, lead follow-up, and tailored communication, demonstrating extensive experience in supporting diverse business needs.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
50% Back Office Outsourcing25% Call Center Services25% Finance & Accounting Outsourcing (FAO)See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
100% Call Center ServicesCourtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Undisclosed< $25 / hr250 - 999Alpharetta, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Alpharetta, GA
5905 Atlanta Highway Suite 101
Alpharetta, GA 3000410 - 15
+1 407-564-1327
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
50% Direct Marketing30% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
50% AI Development50% Call Center ServicesJacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% TranscriptionFounded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
40% Back Office Outsourcing30% Call Center Services30% IT Strategy ConsultingProvalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
35% AI Development35% Business Consulting15% Call Center Services +1 service15% Customer Service OutsourcingFunction-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Services provided
20% Recruitment Process Outsourcing15% Recruiting15% Staffing +5 services10% Business Consulting10% Call Center Services10% Cloud Consulting & SI10% Corporate Training & Coaching10% Market ResearchASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Media Planning & Buying20% Search Engine Optimization +3 services20% Web Development10% Graphic Design10% Public Relations10Xfive is an answering service company launched in 2016. The small team provides Call Center Services and Media Planning & Buying.
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
70% IT Staff Augmentation25% Customer Service Outsourcing5% Back Office OutsourcingSee all 10 projectsPuzzle is a consulting company offering software engineering, recruitment, and project management services. The reviews indicate a predominantly positive feedback, with approximately 87% of clients highlighting excellent project management, responsiveness, and alignment with client needs. However, some clients note room for improvement in candidate vetting processes. Puzzle is highly regarded for its work ethic, communication, and commitment to client success.
Reviews mention Reliable
Clients regard Puzzle as a reliable partner, particularly praising their responsiveness and commitment to project success. One client highlighted the founder's availability and dedication, stating, "Puzzle is extremely responsive... cares deeply about the success of the project and his customers." Additionally, they appreciate Puzzle's flexibility and long-term partnership approach. However, some feedback suggests that improvements could be made in candidate vetting processes, indicating a desire for enhanced reliability in staffing.-
Staff Augmentation for Appointment Scheduling Platform
4.5 Aug 26, 2023Puzzle is extremely responsive. Carlos, the founder, makes himself available at virtually any time and cares deeply about the success of the project and his customers. While the candidates and augmented staff don't always work out, Puzzle is willing to make things right to the best of their abilities.
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Industry Experience
Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other IndustryWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
5.0
Willing to Refer
5.0
Atlanta clients commend Puzzle for their comprehensive IT services, including software development, QA, and recruitment. Their ability to meet tight deadlines, adapt to client needs, and provide valuable guidance makes them a trusted partner for complex, high-stakes projects in the tech industry.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10,000+Atlanta, GA
Services provided
10% AI Development10% Accounting10% Business Consulting +7 services10% Call Center Services10% Corporate Training & Coaching10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Procurement Support10% Robotics Process AutomationLarge Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read moreSee All Locations (2)Atlanta, GA
Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339More than 5k
17706901500
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
20% AI Development20% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Mobile App DevelopmentMidsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Call Center ServicesAVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Atlanta, GA
675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308501 - 750
470.237.1500
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Marietta, GA
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 300672 - 5
770.565.1415
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
20% Call Center Services20% Corporate Training & Coaching20% Market Research +4 services10% AI Development10% Business Consulting10% Customer Service Outsourcing10% Sales OutsourcingFRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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UndisclosedUndisclosed2 - 9Lawrenceville, GA
Services provided
100% Call Center ServicesClarityTel, a call center service, offer Call Center Services. They were established in 2001.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Customer Service Outsourcing +2 services20% IT Managed Services20% IT Strategy ConsultingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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UndisclosedUndisclosed2 - 9Stone Mountain, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSocial Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% AI Development40% Call Center Services20% Custom Software DevelopmentAdfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read moreSee All Locations (2)Atlanta, GA
3379 Peachtree Rd NE, Ste 700
Atlanta, GA 303261
+1.844.242.4368
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$1,000+$25 - $49 / hr10 - 49Decatur, GA
Services provided
25% Business Consulting25% Call Center Services25% Commercial Development +1 service25% Real Estate LawEfficacious LLC is a small Business Consulting company launched in 2024. Their team provides Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Buford, GA
Services provided
20% Custom Software Development15% Social Media Marketing15% Web Development +5 services10% Call Center Services10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Gainesville, GA
Services provided
100% Call Center ServicesEstablished in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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$1,000+< $25 / hr2 - 9Mableton, GA
Services provided
40% Back Office Outsourcing20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +2 services15% Social Media Marketing10% Sales OutsourcingFounded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Carrollton, GA
Services provided
100% Call Center ServicesAnswering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Madison, GA
Services provided
100% Call Center ServicesEstablished in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.Was this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Compliance Consulting +2 services20% Customer Service Outsourcing20% Sales OutsourcingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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List of the Top 3 Alpharetta Inbound Call Centers Services
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Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
260% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
75% Inbound Voice Services25% Other -
UndisclosedUndisclosed2 - 9Dunwoody, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
300% Inbound Voice Services -
Undisclosed< $25 / hr250 - 999Alpharetta, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
250% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Duluth, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
110% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
150% Inbound Voice Services -
UndisclosedUndisclosed2 - 9Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
200% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Inbound Voice Services10% Other -
UndisclosedUndisclosed2 - 9Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Inbound Voice Services25% Other -
UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Ability to deliver
22.7/40.017.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
$1,000+$25 - $49 / hr10,000+Atlanta, GA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
300% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
88% Inbound Voice Services12% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
237% Inbound Voice Services
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