Top Inbound Call Center Services in British Columbia
13 Companies
List of the Top British Columbia Inbound Call Centers Services
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Pathway Communications
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$1,000+$150 - $199 / hr50 - 249Markham, CanadaServices provided
35% IT Managed Services30% Call Center Services20% Cybersecurity +1 service15% Cloud Consulting & SIIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +2 services5% BI & Big Data Consulting & SI5% Market ResearchSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Industry Experience
Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.Was this helpful?
See All Locations (2)Toronto, Canada
250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2+1 (604) 210 8100
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
25% Call Center Services25% Cybersecurity25% IT Managed Services +2 services15% Cloud Consulting & SI10% Customer Service OutsourcingBased in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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$1,000+$50 - $99 / hr250 - 999Maple Ridge, Canada
Services provided
15% Commercial Development15% Customer Service Outsourcing15% HR Consulting +6 services10% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read moreSee All Locations (5)Maple Ridge, Canada
22420 Dewdney Trunk Road
Maple Ridge, Canada V2X 3J550 - 75
+1 604 805 0005
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$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Services provided
45% Accounting35% Back Office Outsourcing15% HR Consulting +1 service5% Call Center ServicesAccounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Edmonton, Canada
10436 81 Avenue Northwest
Edmonton, Canada T6E 1X62 - 5
5877734644
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$1,000+< $25 / hr50 - 249Montreal, Canada
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
See All Locations (4)Montreal, Canada
1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V676 - 100
+1 (833) 660-1684
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$1,000+< $25 / hr1,000 - 9,999Vancouver, Canada
Services provided
50% Translation15% Call Center Services10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
Read moreSee All Locations (3)Vancouver, Canada
777 Hornsby Street
Vancouver, Canada V6Z 1S4301 - 400
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Undisclosed< $25 / hr2 - 9Kelowna, Canada
Services provided
14% Sales Outsourcing12% Call Center Services10% Back Office Outsourcing +12 services10% Customer Service Outsourcing10% Recruiting10% Staffing6% Search Engine Optimization5% Branding5% Content Writing Services5% Web Design5% Web Development4% Social Media Marketing2% Content Marketing1% Digital Strategy1% Market ResearchLaunched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Langley City, Canada
Services provided
40% Back Office Outsourcing40% Call Center Services20% Customer Service OutsourcingPersonal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hrFreelancerVancouver, Canada
Services provided
40% Corporate Training & Coaching30% Business Consulting20% Customer Service Outsourcing +1 service10% Financial ConsultingMacColla Consulting is a Corporate Training & Coaching company. They focus on Corporate Training & Coaching and Business Consulting and were launched in 2020.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
40% Back Office Outsourcing30% Call Center Services10% Customer Service Outsourcing +2 services10% IT Managed Services10% Web DesignVirtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Montréal, Canada
Services provided
35% Call Center Services35% Funding & Investment30% Back Office OutsourcingHeadquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
Read moreSee All Locations (3)Montréal, Canada
50 Boulevard Crémazie O
Montréal, Canada H2PWas this helpful?
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 2 British Columbia Inbound Call Centers Services
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
220% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
120% Inbound Voice Services -
$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
95% Inbound Voice Services5% Other -
$1,000+$50 - $99 / hr250 - 999Richmond, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+$50 - $99 / hr10 - 49Vancouver, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Inbound Voice Services85% Other -
$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Inbound Voice Services35% Other -
Undisclosed< $25 / hr2 - 9Kelowna, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
56% Inbound Voice Services44% Other -
$1,000+< $25 / hr50 - 249Langley City, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
160% Inbound Voice Services -
$1,000+$50 - $99 / hrFreelancerVancouver, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Inbound Voice Services60% Other -
$1,000+< $25 / hr2 - 9Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
110% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
105% Inbound Voice Services -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
8.7/40.00/20 Reviews2.9/10 Clients & Experience5.8/10 Market PresenceService focus
90% Inbound Voice Services10% Other
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