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Top Customer Support Services in Belgium

Ratings Updated: April 1, 2026
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0 Leaders 8 Contenders

8 Companies

Country: Belgium
Services: Customer Service Outsourcing

List of the Top Belgium Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Belgium

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Great project management

    Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.
    • Call Center Services for Automotive Company
      5.0 Jun 27, 2024

      Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.

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    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.

      Read Full Review
    Read All Reviews
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Top Customer Service Logotype

    Top Customer Service

    5.0 67 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Belgium

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

    See all 67 projects

    Reviews mention Flexible

    Overall sentiment regarding flexibility in client feedback is highly positive. Clients consistently highlighted Top Customer Service's adaptability to changing workflows and priorities. For instance, one client noted their team was 'easy to work with and adjusted well when our workflow or priorities changed.' Another client praised their 'flexibility when priorities shifted' and their ability to implement changes quickly, demonstrating a strong commitment to meeting client needs.
    • Customer Service Outsourcing for IT Services Company
      5.0 Jul 3, 2025

      What surprised me most were their attitude to learn. Our team has got used to our industry-specific vocabulary and technologies and is able to respond to simple questions and assist users comfortably. Such flexibility is hard to find but highly precious in IT industry.

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    • Customer Service for Nonprofit Organization
      5.0 Dec 3, 2025

      The team was responsive, flexible, and always willing to adjust based on customer demands or seasonal spikes. Any time we needed changes, they implemented them quickly.

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    • Customer Support & VA Services for Consulting Company
      5.0 Dec 10, 2025

      Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests.

      Read Full Review
    Read All Reviews
    26 of 26 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 26 times in the past 6 months

    In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.
    Read 26 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
    Read All Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Manufast Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Berchem-Sainte-Agathe, Belgium

    Services provided

    35% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Logistics & Supply Chain Consulting

    Back Office Outsourcing company Manufast is located in Berchem-Sainte-Agathe, Belgium. Founded in 1964, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • WEngage Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Machelen, Belgium

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    25% Sales Outsourcing

    WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • Yello C.V. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kortrijk, Belgium

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Sales Outsourcing +2 services
    10% Email Marketing
    10% Event Marketing

    Yello C.V. Is a telephone answering service founded in 2003. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • ICWork Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Balen, Belgium

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Event Marketing +1 service
    25% Recruiting

    ICWork is an Event Marketing company. The small Balen, Belgium-based team specializes in Event Marketing and Back Office Outsourcing. The agency was established in 2009.

    Read more
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  • Core-S-Ad Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Turnhout, Belgium

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Accounting +1 service
    20% Benefits Administration

    Launched in 2011, Core-S-Ad is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Accounting.

    Read more
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  • Active Call Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mechelen, Belgium

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Direct Marketing +2 services
    20% Recruiting
    20% Sales Outsourcing

    Founded in 1998, Active Call is a small Mechelen, Belgium-based Direct Marketing company. Their services include Direct Marketing and Back Office Outsourcing.

    Read more
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  • in2com Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Machelen, Belgium

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    20% Business Consulting +1 service
    20% Sales Outsourcing

    In2com, an answering service, focuses on Call Center Services and Business Consulting. The agency is based in Machelen, Belgium.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Bruxelles, Belgium

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Bruxelles, Belgium

    87 Louizalaan, PB 16, 1050 Brussel
    Bruxelles, Belgium 1000

    101 - 150

    +32 25372500

    See All Locations (52)
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List of the Top Belgium Customer Support Companies

  1. Manufast Logotype

    Manufast

    Undisclosed
    Undisclosed
    250 - 999
    Berchem-Sainte-Agathe, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  2. WEngage Logotype

    WEngage

    Undisclosed
    Undisclosed
    250 - 999
    Machelen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  3. Yello C.V. Logotype

    Yello C.V.

    Undisclosed
    Undisclosed
    10 - 49
    Kortrijk, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  4. ICWork Logotype

    ICWork

    Undisclosed
    Undisclosed
    2 - 9
    Balen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  5. Core-S-Ad Logotype

    Core-S-Ad

    Undisclosed
    Undisclosed
    2 - 9
    Turnhout, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  6. Active Call Logotype

    Active Call

    Undisclosed
    Undisclosed
    10 - 49
    Mechelen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  7. in2com Logotype

    in2com

    $1,000+
    < $25 / hr
    250 - 999
    Machelen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Bruxelles, Belgium

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    67% Other
    View Profile Visit Website

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