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Top Customer Support Services in Belgium

Ratings Updated: April 23, 2026
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0 Leaders 8 Contenders

8 Companies

Country: Belgium
Services: Customer Service Outsourcing

List of the Top Belgium Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Belgium

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Detail-oriented

    Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.

      Read Full Review
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    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Top Customer Service Logotype

    Top Customer Service

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Belgium

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2 services
    10% Call Center Services
    10% Content Moderation Services

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects

    Reviews mention Openness

    Clients exhibit a positive sentiment towards the openness of Top Customer Service, citing clear communication and a willingness to accommodate revisions as significant strengths. One client noted, 'Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments.' Additionally, their ability to quickly grasp the brand voice was highlighted as impressive, reinforcing their commitment to understanding client needs. Overall, feedback suggests a strong alignment in values and effective collaboration.
    • Content Writing Services for Digital Marketing Agency
      5.0 Apr 19, 2026

      Project management was smooth and well-organized. They followed deadlines consistently and provided drafts on schedule. Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments. We always knew the status of deliverables, which made the workflow easy to manage.

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    27 of 27 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 27 times in the past 6 months

    Over the past six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and improved customer response times. For instance, the Marketing Manager of Auto Holic Detailers noted a significant reduction in missed calls and faster inquiry responses, enhancing overall customer satisfaction. Similarly, the Manager of BS Electrical highlighted the smooth workflow and organized project management. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified by clients.
    Read 27 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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    United States (18) Canada (13) France (1)
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  • Manufast Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Berchem-Sainte-Agathe, Belgium

    Services provided

    35% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Logistics & Supply Chain Consulting

    Back Office Outsourcing company Manufast is located in Berchem-Sainte-Agathe, Belgium. Founded in 1964, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • WEngage Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Machelen, Belgium

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    25% Sales Outsourcing

    WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • Yello C.V. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kortrijk, Belgium

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Sales Outsourcing +2 services
    10% Email Marketing
    10% Event Marketing

    Yello C.V. Is a telephone answering service founded in 2003. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • ICWork Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Balen, Belgium

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Event Marketing +1 service
    25% Recruiting

    ICWork is an Event Marketing company. The small Balen, Belgium-based team specializes in Event Marketing and Back Office Outsourcing. The agency was established in 2009.

    Read more
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  • Core-S-Ad Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Turnhout, Belgium

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Accounting +1 service
    20% Benefits Administration

    Launched in 2011, Core-S-Ad is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Accounting.

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  • Active Call Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mechelen, Belgium

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Direct Marketing +2 services
    20% Recruiting
    20% Sales Outsourcing

    Founded in 1998, Active Call is a small Mechelen, Belgium-based Direct Marketing company. Their services include Direct Marketing and Back Office Outsourcing.

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  • in2com Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Machelen, Belgium

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    20% Business Consulting +1 service
    20% Sales Outsourcing

    In2com, an answering service, focuses on Call Center Services and Business Consulting. The agency is based in Machelen, Belgium.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Bruxelles, Belgium

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Bruxelles, Belgium

    87 Louizalaan, PB 16, 1050 Brussel
    Bruxelles, Belgium 1000

    101 - 150

    +32 25372500

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List of the Top Belgium Customer Support Companies

  1. Manufast Logotype

    Manufast

    Undisclosed
    Undisclosed
    250 - 999
    Berchem-Sainte-Agathe, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  2. WEngage Logotype

    WEngage

    Undisclosed
    Undisclosed
    250 - 999
    Machelen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  3. Yello C.V. Logotype

    Yello C.V.

    Undisclosed
    Undisclosed
    10 - 49
    Kortrijk, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  4. ICWork Logotype

    ICWork

    Undisclosed
    Undisclosed
    2 - 9
    Balen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  5. Core-S-Ad Logotype

    Core-S-Ad

    Undisclosed
    Undisclosed
    2 - 9
    Turnhout, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  6. Active Call Logotype

    Active Call

    Undisclosed
    Undisclosed
    10 - 49
    Mechelen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  7. in2com Logotype

    in2com

    $1,000+
    < $25 / hr
    250 - 999
    Machelen, Belgium

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Bruxelles, Belgium

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    67% Other
    View Profile Visit Website

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