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Home Inbound Voice Services Albania

Top Inbound Call Center Services in Albania

Ratings Updated: April 24, 2026
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3 Leaders 8 Contenders

11 Companies

Country: Albania

List of the Top Albania Inbound Call Centers Services

  • Dat Dat Solutions Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Golem, Albania

    Services provided

    50% Call Center Services
    15% Back Office Outsourcing
    15% Sales Outsourcing +2 services
    10% AI Agents
    10% Customer Service Outsourcing

    Dat Dat Solutions is a telecommunications services company specializing in building and optimizing cloud-based communication infrastructures. Reviews highlight their exceptional project management, with a 99.98% network uptime achievement and a 70% reduction in IT support tickets, demonstrating their expertise. Customer satisfaction has increased, with 100% of reviews noting impressive technical knowledge and personalized service.

    See all 2 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight Dat Dat Solutions' exemplary project management and technical expertise, with a telecommunications client reporting a 99.98% network uptime and a 40% reduction in communication latency. The client praised their genuine commitment to understanding business needs and delivering tailored solutions, leading to a 35% increase in client satisfaction. Despite minor initial delays, the overall sentiment reflects a strong partnership, with the client considering it one of their best strategic decisions.
    Read 1 Recent Review

    Industry Experience

    Dat Dat Solutions has demonstrated exceptional expertise in the telecommunications sector, as evidenced by their success in building scalable cloud-based infrastructures and enhancing communication systems. Clients noted a significant increase in network uptime, reliability, and client satisfaction, highlighting their proactive project management and in-depth industry knowledge. Overall sentiment in the telecommunications industry is highly positive, indicating that their capabilities would be an excellent match for organizations seeking to optimize their communication frameworks.

    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients commend Dat Dat Solutions for their exceptional value and cost-effectiveness. One CEO noted a $20,000 investment resulted in a 35% increase in client satisfaction and a 60% improvement in system reliability. The firm consistently delivers projects on time and within budget, with an exemplary project management approach. Their commitment to understanding client needs and providing tailored solutions has led to a high return on investment, making them a strategic partner worth the cost.
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  • Coneit Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Elbasan, Albania

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1 service
    20% Sales Outsourcing

    Coneit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.

    See all 1 projects

    Industry Experience

    Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
    Read All Reviews

    Elbasan, Albania

    Skampa Hotel, 2nd Floor
    Elbasan, Albania 3001

    151 - 200

    +1 307 302 2230

    See All Locations (2)
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  • Climbia BPO Logotype

    4.5 1 review
    $5,000+
    < $25 / hr
    250 - 999
    Durrës, Albania

    Services provided

    30% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing +1 service
    10% IT Managed Services

    Climbia BPO provides customer support services with a focus on handling English-speaking clients for digital marketing agencies. The overall feedback highlights their proficiency in understanding complex ad systems and delivering competent service, especially in English. Their rigorous hiring process ensures experienced staff, which was noted as impressive by clients, although a desire for a broader range of services was mentioned.

    See all 1 projects
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  • SIMETRIX SOLUTIONS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Tirana, Albania

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Custom Software Development

    Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Commercey Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Tiranë, Albania

    Services provided

    30% Customer Service Outsourcing
    25% Call Center Services
    10% Business Continuity Management +4 services
    10% Custom Software Development
    10% Ecommerce Marketing
    10% Web Design
    5% Back Office Outsourcing

    Commercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.

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  • EuroCom CX Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Tirana, Albania

    Services provided

    75% Customer Service Outsourcing
    20% Call Center Services
    5% Back Office Outsourcing

    EuroCom CX, a Customer Service Outsourcing company, is in Tirana, Albania. They offer Customer Service Outsourcing and Call Center Services and were founded in 2014.

    Read more
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  • Altask Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Tiranë, Albania

    Services provided

    80% Back Office Outsourcing
    20% Call Center Services

    Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.

    Read more
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  • Connecta World Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Prishtina, Albania

    Services provided

    100% Customer Service Outsourcing

    Connecta World is a Customer Service Outsourcing company. Founded in 2026, the team provides Customer Service Outsourcing. The firm is in Prishtina, Albania.

    Read more
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  • Dalerio Consulting Logotype

    5.0 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Sales Outsourcing +1 service
    10% Search Engine Optimization

    Dalerio Consulting is a versatile consulting company offering a range of services including recruitment, sales support, SEO, web design, customer service, and digital marketing. With a team of 6-10 employees, they receive overwhelmingly positive feedback, noted for their responsiveness, professionalism, and ability to meet client needs. Approximately 90% of reviewers highlight their effective communication and adaptability to client requirements.

    See all 12 projects

    Reviews mention Adaptable

    Dalerio Consulting has received positive feedback regarding their adaptability, as highlighted by a client who noted their 'super responsive' nature and their ability to adjust to the team's needs and project scope. The client emphasized that Dalerio Consulting effectively supported their recruitment efforts, resulting in cost reductions and increased productivity. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness in meeting client requirements.
    • HR Services for Recruitment Company
      5.0 Mar 25, 2024

      Dalerio Consulting is super responsive and adapts to the team and the scope following our needs. The quality of the service + the responsiveness were impressive. There are no areas for improvement or something Dalerio Consulting could have done differently.

      Read Full Review
    Read All Reviews

    Industry Experience

    Dalerio Consulting has demonstrated strong expertise in various industries, including Business Services, Software, HVAC, Construction, Education, Gambling, Nonprofit, Media, and Utilities. Clients noted their responsiveness, quality of service, and ability to deliver results, such as increased productivity, improved customer support, and successful website optimization. Overall sentiment across industries is positive, highlighting Dalerio's adaptability and effectiveness in meeting specific project goals.

    Read All Reviews

    Select Industry to see insights

    Business services Software Other Industry Construction Education Gambling Nonprofit Media Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Dalerio Consulting as offering excellent value for money, often highlighting their affordability in comparison to competitors. For instance, one client noted that their pricing 'fit our budget,' while another emphasized 'good value for cost.' Overall, clients have reported significant improvements in productivity and cost reductions, reinforcing the sentiment that Dalerio Consulting delivers high-quality services at competitive prices.
    Read All Reviews

    View projects from:

    Albania (6) United States (2) Cyprus (1) Italy (1) Switzerland (1)
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  • We Are Fiber Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Tirana, Albania

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Finance & Accounting Outsourcing (FAO)

    Launched in 2009, We Are Fiber is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Source Al Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Tirana, Albania

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Web Development

    Source Al, a Customer Service Outsourcing company, was established in 2021. The team provides Customer Service Outsourcing and Web Development and is based in Tirana, Albania.

    Read more
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1 Dat Dat Solutions
2 Coneit Outsourcing
3 Climbia BPO

List of the Top 3 Albania Inbound Call Centers Services

  1. Dat Dat Solutions Logotype

    Dat Dat Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Golem, Albania

    Ability to deliver

    21/40.0
    17/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    170% Inbound Voice Services
    View Profile Visit Website
  2. Coneit Outsourcing Logotype

    Coneit Outsourcing

    Undisclosed
    < $25 / hr
    50 - 249
    Elbasan, Albania

    Ability to deliver

    20.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    140% Inbound Voice Services
    View Profile Visit Website
  3. Climbia BPO Logotype

    Climbia BPO

    $5,000+
    < $25 / hr
    250 - 999
    Durrës, Albania

    Ability to deliver

    7.8/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  4. SIMETRIX SOLUTIONS Logotype

    SIMETRIX SOLUTIONS

    $1,000+
    < $25 / hr
    50 - 249
    Tirana, Albania

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    200% Inbound Voice Services
    View Profile Visit Website
  5. Commercey Logotype

    Commercey

    $1,000+
    < $25 / hr
    50 - 249
    Tiranë, Albania

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website
  6. EuroCom CX Logotype

    EuroCom CX

    $5,000+
    < $25 / hr
    250 - 999
    Tirana, Albania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    210% Inbound Voice Services
    View Profile Visit Website
  7. Altask Logotype

    Altask

    $5,000+
    < $25 / hr
    10 - 49
    Tiranë, Albania

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  8. Connecta World Logotype

    Connecta World

    $1,000+
    < $25 / hr
    2 - 9
    Prishtina, Albania

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    200% Inbound Voice Services
    View Profile Visit Website
  9. Dalerio Consulting Logotype

    Dalerio Consulting

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    190% Inbound Voice Services
    View Profile Visit Website
  10. We Are Fiber Logotype

    We Are Fiber

    Undisclosed
    Undisclosed
    250 - 999
    Tirana, Albania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    125% Inbound Voice Services
    View Profile Visit Website
  11. Source Al Logotype

    Source Al

    Undisclosed
    Undisclosed
    2 - 9
    Tirana, Albania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website

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