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Graphic Design Services Hiring Guide

Connect with graphic designers who can elevate your brand's image, create visually appealing assets, and improve the perception of your business. 

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Graphic Design Services Hiring Guide

Updated March 21, 2024

Graphic design is a powerful and ubiquitous art form that shapes our visual culture, from the logos we recognize instantly to the captivating advertisements that grip our attention. 

Yet, great graphic design requires a keen eye for detail, creativity, and technical skill, making it difficult for those without design training to create content on par with the quality of professional graphic designers.

Graphic design agencies can develop exemplary images, graphics, and other visual assets to enhance their client’s credibility and connect with customers.

This guide dives into everything you need to know about graphic design services and how to hire the right graphic design partner to support your upcoming project. 

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What is Graphic Design?

Graphic Design: Graphic design is a creative field that involves the planning and execution of visual content. Graphic designers can create print materials like brochures and posters, as well as logos, social media graphics, infographics, and more. 

High-quality imagery is an essential part of a company or organization’s image. Businesses often invest in graphic design to communicate messages more effectively and highlight their brand.

With expert craftsmanship, graphic designers combine imagery, typography, layout design, and more to create impactful designs. These designs can influence buying decisions and can help convert potential customers into actual buyers by creating an emotional connection, highlighting product benefits, and conveying trustworthiness.

Regardless of the type of design assets they’re developing, graphic designers seek to create visuals that impact the business’s bottom line. To do this, they often try to understand their client’s brand, their goals for the project, the audience, and the market as a whole.

With their insight and skill, graphic designers can create compelling visuals that enhance their client’s brand image. Finding a skilled graphic design team is essential for businesses looking to elevate the look and feel of their business assets. 

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5 Benefits of Graphic Design Services

Investing in graphic design does more than just improve the look of your business’s imagery. By creating high-quality visuals across various platforms, businesses can connect with key audiences more effectively and improve their business’s image.

Graphic Design Benefits

Here are some of the biggest reasons why companies hire graphic design services: 

  1. Develop a consistent brand identity. Consistency builds familiarity and makes it easier for customers to recognize and understand your brand. Graphic designers use brand guidelines and assets like colors, typography, styles, photography, and more to ensure that all of your visuals represent your brand identity regardless of how you use them.
  2. Enhance credibility. Well-executed graphic design gives all your marketing materials a polished and professional look, including websites, social media posts, brochures, and advertisements. A visually appealing design signals that your brand takes its image seriously, which can boost credibility in the eyes of potential customers.
  3. Leave a lasting impression. High-quality visuals are memorable and can help viewers recall your ad, infographic, or social post. In a competitive marketplace, graphic design plays a crucial role in catching and retaining attention. Eye-catching designs, compelling visuals, and creative concepts help your brand stand out. 
  4. Set yourself apart from the competition. Between attention-grabbing imagery and branded visual content, great graphic design can help companies become more recognizable. With this, it’s more likely that businesses will gain traction in the market. 
  5. Increase customer engagement. Visuals not only grab the audience’s attention, but they can keep them engaged. Graphic design helps organize information and create a clear visual hierarchy, making it easier for viewers to understand the message. Additionally, graphic design for digital assets can help create a positive user experience and make it easier for users to engage with your brand.

What Services Do Graphic Designers Provide?

Graphic designers can develop many different types of visuals for clients. Whether you need stock images that represent their brand and can be used over and over again, photography for your new website design, or images for a new ad campaign, a graphic designer can ensure that your imagery meets your standards.

Here are some of the most common services that graphic designers will offer and what is involved in producing each one: 

  • Brand materials
  • Print designs
  • Social media graphics
  • Email marketing graphics
  • Packaging design
  • Content
  • Website design

Brand Materials

Graphic design agencies can work with branding partners to create memorable company assets, such as logo designs, typography, color palettes, iconography, photography, and other design elements. Some may even provide branding-specific services, meaning they can help create a full portfolio of brand assets your company can use over and over.

Particularly, they can use these brand assets to create effective designs regardless of your intended use. As discussed above, graphic designers can help your organization create consistency among your assets to help your brand become more recognizable and memorable.  

Print Designs

Graphic designers can also design print materials such as business cards, letterhead, brochures, posters, and even menus. Although they’re frequently overlooked, it’s essential that these materials look great and communicate messages effectively. Print designs like this are valuable for businesses because they’re tangible and can have a stronger impact on audiences. 

Social Media Images

In this day and age, people spend a significant amount of time on social media platforms like Facebook, Instagram, LinkedIn, TikTok, and X, making it an important medium for businesses looking to connect with certain audiences. Making sure that the images you share on these platforms are appealing should be a priority for most businesses.

Everything your organization shares online should represent your brand and be compelling. This is where a graphic design company can help. They are able to create shareable graphics for any platform to make sure your message comes across clearly with every post. 

Email Marketing Designs

A great email is more than just copy. Whether you’re trying to nurture leads or promote new products, images, and strong email layouts can help your email marketing efforts.

Graphic designers can work with you to ensure you get the most out of your email marketing efforts. They can design layouts that are easy to scan, create CTAs that prompt users to convert, and add quality images that promote your products and services.

By adding these design elements to your email marketing campaigns, you will likely see an increase in open rates, engagement, and even conversions. 

Packaging Design

The truth is that people do judge a book by its cover… and just about everything else. Whether it’s while they’re grocery shopping, when they receive an order in the mail, or while they're perusing a local store, people tend to buy what looks the best. In that way, packaging design can influence buying decisions and can have a big impact on your business’s bottom line.

Graphic designers often work with branding agencies and package design specialists to help companies create labels and packaging that reflects their client’s brand as well.  


Graphic designers can provide a wide variety of visual content to help their clients’ digital marketing strategies. High-quality visuals can strengthen marketing campaigns by making them more impactful and easy to understand. Additionally, visual content is highly shareable on social media platforms and other digital channels.

Graphic designers can create shareable infographics, engaging graphics for blog content, images for display advertising campaigns, headers for on-site web content, and anything else your team imagines. 

Website Design

Many graphic design companies provide web design services or can work hand-in-hand with your web design team to enhance the visual aspects of your website. In addition to adding iconography, images, eye-catching CTAs, and other graphics, their understanding of design principles and techniques can help them improve a webpage’s performance.

Graphic design principles like creating a visual hierarchy using size, color, and placement can help improve the UX of the website. Additionally, they can help make a user interface (UI) more intuitive and user-friendly by designing buttons, navigation menus, forms, and other interactive elements that guide users through the website. 

What is a Graphic Design Team

While some graphic designers are independent freelancers, other graphic design teams are composed of multiple team members who all play a significant role in the design process. There are many benefits to hiring both a graphic design freelancer and a graphic design team, but determining which one is right for your business depends on the size and scale of your project, your budget, and your timeline.

Graphic Design Team Composition

Here are some of the most common roles you’ll find on a graphic design agency’s roster and how they can support your project: 

Who Makes Up a Graphic Design Team?

  • Graphic Designer: Graphic designers usually have a design degree and have experience working with clients to bring their vision to life. They are familiar with common design tools and can use them to create engaging visuals. As artists, they follow graphic design principles and are up-to-date on best practices and the latest design trends.
  • Project Manager: Project managers facilitate communication between clients, graphic designers, and the rest of the design team. They ensure that project requirements, goals, and timelines are clearly communicated to the design team, planning and allocating resources, coordinating tasks, and managing the project scope, so the project goes off without a hitch.
  • Brand Manager: Brand managers ensure that all deliverables fit within brand guidelines, are aligned with the client’s brand identity, and resonate with the target audience. After a launch, they will monitor performance to ensure that assets that contain graphics perform as expected.

  • Animator: For when you want to animate graphics for your website, social media posts, or video, graphic design agencies often have animators on staff.
  • Creative Director: Creative directors develop creative strategies and communicate it with stakeholders like clients and the rest of the graphic design team. Often, they lead discovery phases and will develop ideas during concept development. They also provide guidance, feedback, and mentorship to ensure that projects meet the established creative standards and objectives.

Determine whether a graphic design freelancer or agency is better for your business here.

What to Look For When Hiring Graphic Design Services

Whether you’re hoping to bring on a graphic design partner for a one-off project or keep them on retainer, finding a graphic design agency that can bring your vision to life can be a challenge.

Nevertheless, it’s important that you find the right partner for your project. After all, you’re putting your business’s brand and image in their hands. While it’s necessary that you receive the deliverables you want, you also need to consider the ease of collaboration, how well they communicate, and project cost.

When selecting a partner, you should consider all of the factors that go into a successful partnership, such as:  

Criteria for Hiring a Graphic Design Company

  • Budget
  • Location
  • Industry experience
  • Ability to deliver 
  • Can produce high-quality visuals
  • History of client satisfaction

As you begin researching graphic design services, one of the best ways to find potential partners, assess the quality of their work, and narrow down your list of service providers is by reading through client testimonials online. Often, company reviews provide insight into what it’s like to work with them, how much they charge, and client satisfaction — all of which is valuable insight that can empower your decision on who to hire. 

What Matters to You Most When Hiring Graphic Design Services? 

For most businesses, their number one priority when hiring a graphic designer is style, but it certainly isn’t the only factor. When choosing a graphic design agency to hire, you have to consider what is most important to your business.

As you begin to research graphic designers, reviewing their portfolios can help you find partners that can deliver the style you’re looking for. It can also help to search for graphic designers who are familiar with your industry because they will understand the ins and outs of the market and your niche.

Another significant factor is the price. You probably have a budget in mind for graphic design services, so finding a partner that can deliver the assets you want while keeping costs in check is key to a successful partnership.

Before hiring anyone, though, you must better understand what it’s like to work with them. The most successful partnerships are built on strong communication. While client reviews can give you a decent idea of their collaboration style, only you can determine whether or not you will work well together.

Once you’ve identified partners that can deliver what you’re looking for, you will need to interview them to narrow your list even further. Here are a few questions you should ask when interviewing graphic design agencies to ensure a seamless partnership: 

10 Questions to Ask When Hiring Graphic Design Services

  1. Can you provide examples of your previous work or a portfolio?
  2. Have you worked with others in our industry?
  3. What services do you offer? (logo design, branding, web design, etc.)
  4. What is your design process like?
  5. How do you collaborate with clients?
  6. How do you handle revisions or changes to the design?
  7. What is your turnaround time for projects?
  8. Do you have any testimonials or references from past clients?
  9. What software and tools do you use for graphic design?
  10. What is your pricing structure? Are there any additional costs?

How to Assess the Performance of Your Graphic Design Services

Because graphic design is a creative field, it can be difficult to measure their impact on your business. Therefore, it’s important to identify key performance indicators (KPIs) that can help you assess the performance of your graphic design team.

First, you can assess your team based on their ability to deliver. Do they meet deadlines? Do they deliver everything according to your specifications? How often do you need to request revisions?

You can also use KPIs associated with efforts that you’re using the designs in. For example, if you are adding their images to emails, you can track open rates, engagement rates, and conversions. This can give you a solid understanding of how their work is being received.

Still, the foremost benchmark to determine project success is whether or not you like their designs. If you think their designs look good, represent your brand, and communicate messages effectively, you’re right. After all, you understand your business and your audience better than anyone. 

How Graphic Design Services Can Further Your Business Goals

Graphic design services enhance the look of your business and can improve the perception of your brand. By delivering high-quality visuals, graphics, and branded imagery, graphic designers can help your business build a brand identity, enhance their credibility, and connect with key audiences.

When hiring graphic design services, be sure to consider their style, the assets you’re looking to create, your budget, and their communication style. While finding a partner that can deliver everything your business needs, it’s important that you find a partner that you can build a positive relationship with.

Whether you’re looking to hire a graphic designer for a long-term partnership, or need to hire one for a one-time project, Clutch can help you refine your search for the right partner for your business. 

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