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Top Inbound Call Center Services in Kosovo

Ratings Updated: May 14, 2026
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2 Leaders 5 Contenders

7 Companies

Country: Kosovo

List of the Top Kosovo Inbound Call Centers Services

  • Sonnecto Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Services provided

    20% Custom Software Development
    20% IT Staff Augmentation
    15% Customer Service Outsourcing +4 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing
    10% Call Center Services
    10% Web Development

    Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

    See all 2 projects

    Reviews mention Openness

    The sentiment regarding Openness in Sonnecto's client feedback is largely positive. Clients appreciate Sonnecto's transparent communication and willingness to engage in discussions about their needs, as highlighted by one client's remark about being an 'open book' to foster collaboration. Sonnecto's team is noted for their adaptability and problem-solving capabilities, ensuring a smooth operational experience. This openness has led to strategic advice and tailored solutions, aligning closely with clients' goals.
    • Holistic Staff Augmentation for IT School
      5.0 May 21, 2020

      They always have a process that we go through. There’s a series of meetings whenever we kick off a new project or want to put together a new team. From our perspective, the way they handle our project has been very specific to dedicated teams, and there’s always been a process of discovery as to what we’re looking to achieve now and in the future. They’re really methodical when it comes to that approach. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. Everyone is well-aligned with high-level priorities.

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    • Holistic Staff Augmentation for IT School
      5.0 May 21, 2020

      Be an open book. If you’re trying to grow with an outsourcing partner it’s important to get to know each other through the process of revealing all of your pain points. As a result of opening up to them, they gave us strategic advice and multiple options on how to do things.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.
    Read All Reviews

    More responsive than most other service providers

    Sonnecto is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    View projects from:

    Ireland (1) United States (1)
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  • Variant Solutions L.L.C Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    50 - 249
    Ferizaj, Kosovo

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Back Office Outsourcing

    Variant Solutions L.L.C offers inbound call handling, supplier management, and accounting services. The feedback highlights their efficiency, responsiveness, and ability to meet client needs promptly, with an experienced team that fulfills requests within 24 hours. Overall, clients are highly satisfied with their professional and comprehensive service delivery.

    See all 1 projects
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  • SD IT Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Gjilan, Kosovo

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    20% Back Office Outsourcing +2 services
    10% IT Managed Services
    10% Sales Outsourcing

    SD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.

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  • VOOXIO Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Prishtina, Kosovo

    Services provided

    40% Customer Service Outsourcing
    20% Call Center Services
    20% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% Market Research

    Customer Service Outsourcing company VOOXIO was founded in 2022. The team focuses on Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • FMA BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Prishtina, Kosovo

    Services provided

    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    15% Customer Service Outsourcing +3 services
    15% Sales Outsourcing
    10% Accounting
    10% Call Center Services

    Midsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

    Read more
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  • AnchorzUp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Prishtina, Kosovo

    Services provided

    20% UX/UI Design
    20% Web Development
    15% Customer Service Outsourcing +4 services
    15% Web Design
    10% Branding
    10% Other Digital Marketing
    10% Social Media Marketing

    AnchorzUp, an user experience company, is based in Prishtina, Kosovo. The team specializes in UX/UI Design and Web Development.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Prizren, Kosovo

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Prizren, Kosovo

    Str. De Rada, 20000 Prizren
    Prizren, Kosovo

    1001 - 2000

    (+43) 69912752539

    See All Locations (52)
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1 Sonnecto
2 Variant Solutions L.L.C

List of the Top 2 Kosovo Inbound Call Centers Services

  1. Sonnecto Logotype

    Sonnecto

    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Ability to deliver

    22.6/40.0
    16.2/20 Reviews
    1.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  2. Variant Solutions L.L.C Logotype

    Variant Solutions L.L.C

    $10,000+
    < $25 / hr
    50 - 249
    Ferizaj, Kosovo

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  3. SD IT Services Logotype

    SD IT Services

    $1,000+
    < $25 / hr
    10 - 49
    Gjilan, Kosovo

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    145% Inbound Voice Services
    View Profile Visit Website
  4. VOOXIO Logotype

    VOOXIO

    $5,000+
    < $25 / hr
    10 - 49
    Prishtina, Kosovo

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    140% Inbound Voice Services
    View Profile Visit Website
  5. FMA BPO Logotype

    FMA BPO

    Undisclosed
    Undisclosed
    50 - 249
    Prishtina, Kosovo

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  6. AnchorzUp Logotype

    AnchorzUp

    Undisclosed
    Undisclosed
    10 - 49
    Prishtina, Kosovo

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  7. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Prizren, Kosovo

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website

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