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Top Inbound Call Center Services in Kosovo

Ratings Updated: April 2, 2026
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2 Leaders 5 Contenders

7 Companies

Country: Kosovo

List of the Top Kosovo Inbound Call Centers Services

  • Sonnecto Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Services provided

    20% Custom Software Development
    20% IT Staff Augmentation
    15% Customer Service Outsourcing +4 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing
    10% Call Center Services
    10% Web Development

    Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

    See all 2 projects

    Reviews mention Easy to reach

    The feedback regarding Sonnecto's accessibility is overwhelmingly positive. Clients consistently highlight their ease of communication, noting that the team is always available via Slack, email, or phone, ensuring urgent matters are promptly addressed. One client specifically mentioned, "I never have to worry about getting a hold of them," reflecting a strong sentiment of reliability and responsiveness. Overall, Sonnecto's commitment to customer support and accessibility has been a significant factor in their positive reviews.
    • Lead Gen & Development for Government Tenders Platform
      5.0 Jul 1, 2020

      We use Slack and email to communicate. If there is something urgent, I call them on the phone. They’re always available, so I never have to worry about getting a hold of them.

      Read Full Review
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    Industry Experience

    Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.

    Read All Reviews

    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.
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    Ireland (1) United States (1)
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  • Variant Solutions L.L.C Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    50 - 249
    Ferizaj, Kosovo

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Back Office Outsourcing

    Variant Solutions L.L.C offers inbound call handling, supplier management, and accounting services. The feedback highlights their efficiency, responsiveness, and ability to meet client needs promptly, with an experienced team that fulfills requests within 24 hours. Overall, clients are highly satisfied with their professional and comprehensive service delivery.

    See all 1 projects
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  • SD IT Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Gjilan, Kosovo

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    20% Back Office Outsourcing +2 services
    10% IT Managed Services
    10% Sales Outsourcing

    SD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.

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  • VOOXIO Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Prishtina, Kosovo

    Services provided

    40% Customer Service Outsourcing
    20% Call Center Services
    20% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% Market Research

    Customer Service Outsourcing company VOOXIO was founded in 2022. The team focuses on Customer Service Outsourcing and Sales Outsourcing.

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  • FMA BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Prishtina, Kosovo

    Services provided

    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    15% Customer Service Outsourcing +3 services
    15% Sales Outsourcing
    10% Accounting
    10% Call Center Services

    Midsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

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  • AnchorzUp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Prishtina, Kosovo

    Services provided

    20% UX/UI Design
    20% Web Development
    15% Customer Service Outsourcing +4 services
    15% Web Design
    10% Branding
    10% Other Digital Marketing
    10% Social Media Marketing

    AnchorzUp, an user experience company, is based in Prishtina, Kosovo. The team specializes in UX/UI Design and Web Development.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Prizren, Kosovo

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Prizren, Kosovo

    Str. De Rada, 20000 Prizren
    Prizren, Kosovo

    1001 - 2000

    (+43) 69912752539

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1 Sonnecto
2 Variant Solutions L.L.C

List of the Top 2 Kosovo Inbound Call Centers Services

  1. Sonnecto Logotype

    Sonnecto

    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Ability to deliver

    22.6/40.0
    16.2/20 Reviews
    1.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  2. Variant Solutions L.L.C Logotype

    Variant Solutions L.L.C

    $10,000+
    < $25 / hr
    50 - 249
    Ferizaj, Kosovo

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  3. SD IT Services Logotype

    SD IT Services

    $1,000+
    < $25 / hr
    10 - 49
    Gjilan, Kosovo

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    145% Inbound Voice Services
    View Profile Visit Website
  4. VOOXIO Logotype

    VOOXIO

    $5,000+
    < $25 / hr
    10 - 49
    Prishtina, Kosovo

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    140% Inbound Voice Services
    View Profile Visit Website
  5. FMA BPO Logotype

    FMA BPO

    Undisclosed
    Undisclosed
    50 - 249
    Prishtina, Kosovo

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  6. AnchorzUp Logotype

    AnchorzUp

    Undisclosed
    Undisclosed
    10 - 49
    Prishtina, Kosovo

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  7. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Prizren, Kosovo

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website

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