zu.agency

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager for Business & Science Poland, a union of employers that works as a bridge between Poland and the EU.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with zu.agency?

We wanted to create a new website because we weren’t happy with our previous one.

SOLUTION

What was the scope of their involvement?

zu.agency helped us create a website from scratch. Initially, we worked on the idea of what we wanted the website to be and what was important to have on it. We also worked closely with Slawosz on the graphics and UX/UI design. We provided the text and material for the website, and zu.agency helped us present it in the best possible way. They used Webflow to build the site.

What is the team composition?

We worked with two people, including Slawosz and the CEO.

How did you come to work with zu.agency?

I found zu.agency through a Webflow workshop. I found them as one of the members of the jury in the context of creating websites. I checked their portfolio and really liked it. I knew people in the sector recognized them, so I knew they would be good.

How much have you invested with them?

We spent around $15,000–$20,000.

What is the status of this engagement?

We first contacted zu.agency in October 2024, and we started working on the project in December 2024. They delivered the website in February 2025. However, we're still in contact with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had more reviews on our website, which we could check on Google Analytics. The website was much quicker, and we didn’t use as much time on it because everything was done automatically. It was also easier to use.

Moreover, the website had a great UX/UI design, so it was easier for our guests to find the relevant information they were looking for. It looked better on Google as well.

How did zu.agency perform from a project management standpoint?

zu.agency delivered on time, and everything went smoothly. They responded within 1–2 hours. We communicated through emails, phone calls, and Microsoft Teams.

What did you find most impressive about them?

They were really good at what they did, and the website was perfect. They responded quickly and gave great feedback to our comments. I would also like to highlight their friendliness; they were happy to help us if we had any problems.

Are there any areas they could improve?

No, there weren’t any. I used to work with other agencies, and zu.agency highlighted a lot compared to others. Everything went very smoothly, and the quality of work was super high.

Do you have any advice for potential customers?

Be open to their ideas and collaborate with them. It’s important to collaborate because the work will be the best. zu.agency listens to feedback.

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager for Video in Person, a product used in the banking, insurance, and healthcare sectors for remote customer use cases. I’m responsible for providing new sales opportunities and marketing our product. We're a custom software development agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with zu.agency?

We needed zu.agency to help us with the development of our Video in Person website. Our previous WordPress website wasn’t working satisfactorily anymore, so we needed to build our new website from scratch. We also needed their help with a branding refresh. 

SOLUTION

What was the scope of their involvement?

zu.agency has helped us completely change our product’s branding, including creating new logos, color schemes, fonts, and a brand book. They’ve also developed our website from scratch using Webflow.

During the discovery phase, we had a couple of meetings with zu.agency’s team. We discussed in depth the problems we faced with our previous website and what we wanted to achieve with the new one. zu.agency has given us feedback on what we need to have on the website and what’s possible in the short and long term.

So far, we’ve also analyzed our competitors' branding and concluded that our branding was lacking in some areas. Therefore, we’ve included a refresh of our entire branding in the scope of work. zu.agency has given us suggestions and options on how we could refresh our branding. We’ve chosen the boldest option in terms of color scheme.

One of the core features of our new website is to make content changes. We can add new content and edit existing content, including blog articles, graphics, and text. zu.agency has set up the website so that I can make changes myself, even though I’m not an expert in Webflow.

They’ve also helped us with some small integrations. We use HubSpot as our CRM, and we wanted all the contact forms and chatbots on our website to be automatically integrated with our CRM. zu.agency has helped us set that up. They have provided a lot of suggestions and handled hosting.

What is the team composition?

During the discovery phase, we worked with three teammates from zu.agency, including Igor, the managing director. Once we got to the development phase, we mainly worked with the UI/UX designer and the frontend developer.

How did you come to work with zu.agency?

Our CEO met Igor at a previous event in Poland. They maintained contact, and we eventually started to work with zu.agency.

How much have you invested with them?

We’ve spent between €17,000–€20,000.

What is the status of this engagement?

We started working with zu.agency in June 2024. However, we have a continuous support collaboration with zu.agency. They recently did a maintenance update in line with some EU regulations that needed to be implemented. If we have any support questions, we can always reach out to them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has been finished and up and running since January 2025. Our website traffic has improved by roughly 50% compared to our old website. We’ve been able to add around 20 new content items very quickly, whereas in the past, it took us a long time to add new content.

Moreover, our website is so much easier and faster to manage that it’s saving me two hours a week. Instead of having to deal with website issues, it’s working as it should. We’ve also seen an uptick of around 15%–20% in the number of leads gathered. Overall, our website is much faster and more usable for visitors.

It’s also better designed as a sales website to gather lead information from our customers. If I compare it to our previous website on WordPress, it's a huge difference.

It has all been very good, because we don't have that knowledge in-house. We're very happy with what they've recommended.

How did zu.agency perform from a project management standpoint?

zu.agency has met deadlines and stayed on budget. We use Slack and email for quick communication. For video meetings, we use Microsoft Teams. From a project management standpoint, we use Figma and Miro boards. In fact, zu.agency has prepared all of the screens in Figma, and we use Miro boards as an overview for project management in terms of tasks and deadlines.

What did you find most impressive about them?

zu.agency’s knowledge and expertise in all areas are impressive. The UI/UX designer has quickly understood the branding refresh that our product needs. zu.agency’s team is very fast in responding and helping us. They’re also able to translate our ideas into technical implementations very quickly.

Are there any areas they could improve?

There's nothing for zu.agency to improve. Overall, we’re very pleased with them.

Do you have any advice for potential customers?

Be straightforward and say exactly the goal you want to achieve. From there, zu.agency is very capable of coming up with solutions on how to best achieve that goal. Don’t get too stuck on the technical details. Explain clearly what your ultimate goal is. You'll see zu.agency is very capable of providing different options for you to achieve your goals.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of No-code poland Sp. z o. o.

Describe what your company does in a single sentence.

We organize technology conferences, build a community around no-code and AI technologies, and publish courses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zu.agency to accomplish?

• Creating a converting landing page for event ticket purchases
• Designing the most attractive brand image for the BIZ-TECH conference in CEE
• Creating materials supporting organic reach on LinkedIn
• Designing and producing conference materials
• Designing the first industry report in Poland

SOLUTION

How did you find zu.agency?

Referral

Why did you select zu.agency over others?

• Great culture fit
• Referred to me

How many teammates from zu.agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with the agency on creating a complete visual identity for our new brand and designing & developing a fully responsive website. The scope included brand discovery workshops, logo and color palette design, selection of typography, and creating brand guidelines. On the web side, they prepared wireframes, designed the UI, and developed the website using a CMS that allows us to easily manage content on our own. Key deliverables included:
– full brand book with logo, colors and typography,
– website design (desktop & mobile),
– development and deployment of the website.

The collaboration was smooth, professional, and very collaborative — they really understood our needs and delivered everything on time and with great quality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Selling over 300 tickets

Acquiring a minimum of 5 business partners

Launching the report before the conference

Organically gaining 2000 followers on LinkedIn

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent. The team set clear timelines from the beginning and stuck to them throughout the entire process. We always knew what stage we were at and what was coming next. Communication was smooth – they were quick to respond, open to feedback, and proactive in solving any issues. They really listened to our needs and adapted the process where necessary, which made the collaboration feel very natural and efficient.

What was your primary form of communication with zu.agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was how well the team captured the vibe and character of our event. They didn’t just deliver good design – they really understood what we were trying to communicate and reflected that in every detail, from colors and typography to the tone of the website. It felt like they became part of our team and truly cared about the final result. That level of engagement and sensitivity to the context is rare and made a huge difference.

Are there any areas for improvement or something zu.agency could have done differently?

Honestly, there’s nothing I would point out as an area for improvement. Everything went smoothly, and the results met (or even exceeded) our expectations.

BACKGROUND

Please describe your company and position.

I am the Head of education department of Nadbałtyckie Centrum Kultury w Gdańsku

Describe what your company does in a single sentence.

The Baltic Sea Cultural Centre represents culture of Baltic Sea region and Pomeranian Voivodeship.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zu.agency to accomplish?

• Web application for podcast city game for youngers

SOLUTION

How did you find zu.agency?

previous cooperation with one of the employees

Why did you select zu.agency over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Other

How many teammates from zu.agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Dilemma is paragraph podcast in urban space, which guide gamers through the city, showing them historical events and lives of past residents in an ambience blending fantasy and thriller. Zu.agency successfully delivered a web application for the game. They took care of the development, the functionality of the website and graphic consistency. Zu.agency met all the assumptions we wanted and, moreover, they showed us opportunities to improve the game, that we were not aware of.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Timely launch of the application
2. Positive feedback among game recipients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a list of tasks with tracking the time spent on individual stages and elements of the web app. Additionally, we were in constant contact, working in an agile management style.

What was your primary form of communication with zu.agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This is a company with open-minded, creative, helpful, and passionate people. Nothing is impossible for them. They guide you in an understandable way through the entire project process and give you a sense of security in topics that are foreign to you.

Are there any areas for improvement or something zu.agency could have done differently?

Everything was done in really good way.

BACKGROUND

Please describe your company and position.

I am the Owner of InCoach Janusz Szyszko

Describe what your company does in a single sentence.

My company provides financial and business consulting services for small and medium sized companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire to accomplish?

• Company's website design and development
• Logo design and company's brand building

SOLUTION

How did you find zu.agency?

Referral

Why did you select zu.agency over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

zu.agency built my company's website from scratch to full functionality. They offered me solutions, together we went through the process of designing and building the website. As part of the process, they created a site plan that best suited my needs and was consistent with the nature of the services I provide. 

Then, step by step, they carried out the project, including me when it was necessary. The website includes a main page with shortcuts for information about me and my services. Next, it contains subpages with detailed descriptions that contain the following information:

• about me,
• about my offer,
• how I work
• blog,
• a calendar for arranging meetings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I received an invitation to Monday.com, where a list of tasks was created along with tracking the time spent on individual stages and components of the project. I kept track of the progress of the work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the work, they delivered individual elements of the project on time. They responded to my needs and questions without delay.

What was your primary form of communication with zu.agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their direct communication and quick responses were impressive. The direct involvement in the implementation was the greatest asset of this cooperation. I could make suggestions to the project at any time.

Are there any areas for improvement or something zu.agency could have done differently?

I don't see any particular areas for improvement. From my point of view as a customer, everything was done right. Maybe for someone better with such projects there would be something to improve. Not for me.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Seneka Fund

Describe what your company does in a single sentence.

We're a crypto asset manager for both businesses and individuals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zu.agency to accomplish?

• Design Seneka Fund's brandbook
• Build a website based on new brand image

SOLUTION

How did you find zu.agency?

Referral

Why did you select zu.agency over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from zu.agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

zu.agency helped us create a new, professional brand image and built us a website to match it. At every step of the project they were helpful and receptive to our feedback. Everything has been built according to spec and where the spec was lacking, creative solutions were proactively suggested. We're still using zu's services for any website alterations we need along the way and will continue to do so.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're seeing customer inflows as a result of building the website. We also noticed a shift in customer perception of our brand and services as a result of the new branding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were on time. At each step of the way we were given clear timelines and progress reports were sent weekly to keep us in the loop.

What was your primary form of communication with zu.agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We liked how responsive and receptive the team was to our vision. This allowed us to really own our brand instead of just buying something that feels artificial.

Are there any areas for improvement or something zu.agency could have done differently?

Not that I know of.

BACKGROUND

Please describe your company and position.

I am the Founder of Rychlicki Holding Sp. z o.o.

Describe what your company does in a single sentence.

Business consulting and mentoring services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zu.agency to accomplish?

• Create personal branding
• Create a website for personal brand

SOLUTION

How did you find zu.agency?

Online Search

Why did you select zu.agency over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from zu.agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Branding along with key visuals, website design in Figma and implemented design into Webflow CMS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finished parts of the projects (subpages)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hey, they did deliver on time most of the time.They responded most of the time with a "problem solving" attitude.

What was your primary form of communication with zu.agency?

In-Person Meeting

What did you find most impressive or unique about this company?

Value for money if directed well.

Are there any areas for improvement or something zu.agency could have done differently?

Be more creative in branding, be more business first focused in terms of creations.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Datumo

Describe what your company does in a single sentence.

Big Data & Cloud solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zu.agency to accomplish?

• Converting users into customers
• Acquiring candidates' resumes
• Building employer branding

SOLUTION

How did you find zu.agency?

Online Search

Why did you select zu.agency over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from zu.agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and implementation of a new company webpage

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• new, modern web page 
• more users on the web page 
• resumes coming through the webpage

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items were delivered on time. Project managemen tfully met my expectations.

What was your primary form of communication with zu.agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their flexibility and original ideas. 

Are there any areas for improvement or something zu.agency could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Owner of Hipostazy

Describe what your company does in a single sentence.

My company creates philosophical content (articles, video essays) about video games.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zu.agency to accomplish?

• Bring all of Hypostasis' work together in one cohesive platform, covering a variety of media, including videos, articles and a dedicated contact section.
• Keep the site in an imaginative world and make slightly unconventional, off-grid design aesthetic, complemented by subtle but engaging animations to increase user interaction without distracting from the blog content.

SOLUTION

How did you find zu.agency?

Online Search

Why did you select zu.agency over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from zu.agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZU.agency has created for us a new branding, an intro and outro generated by AI for our video essays, and a new website. The effects of the agency's work are very satisfactory. The elements created by the agency are unique and reflect the character of Hipostazy: subtle rapacity and strangeness hidden behind intellectual elegance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hipostazy's YouTube channel, created in early 2023, currently has (November 2023) 1,661 subscribers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consultations on individual elements were carried out throughout the entire work process. Thanks to them, I got what I wanted, and items were delivered on time.

What was your primary form of communication with zu.agency?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Commitment to the project, creativity, ability to meet unusual requirements (I required to show something that cannot be shown).

Are there any areas for improvement or something zu.agency could have done differently?

There is always room for improvement.