Yugox

BACKGROUND

Please describe your company and position.

I am the CEO of the company.

Describe what your company does in a single sentence.

We develop security solutions for enterprise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Crm Experts to accomplish?

Develop new partner portal to interface with our CRM

SOLUTION

How did you find Crm Experts?

Online Search

Why did you select Crm Experts over others?

• High ratings
• related experience

How many teammates from Crm Experts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop the new partner portal with totally new design, the key is to interface with our internal CRM using web API.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

with defined key milesones. From the very beginning, it was evident that Crm Experts is committed to delivering top-notch solutions. What stood out immediately was their remarkable speed and efficiency in tackling the project. They wasted no time in diving into the development, ensuring that our timeline was adhered to, and the project was delivered promptly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very beginning, it was evident that Crm Experts is committed to delivering top-notch solutions. What stood out immediately was their remarkable speed and efficiency in tackling the project. They wasted no time in diving into the development, ensuring that our timeline was adhered to, and the project was delivered promptly.

Throughout the course of development, communication with Crm Experts was exemplary. They were highly responsive, always available to address our queries, and provided regular updates on the project's status. Their clear and transparent communication made collaborating easy, and we always felt like valued partners.

What was your primary form of communication with Crm Experts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most significant attributes of Crm Experts was their remarkable flexibility. As the project progressed, we encountered some design changes and modified requirements. Despite these alterations, Crm Experts quickly adapted and adjusted their approach seamlessly. Their willingness to accommodate changes and their proactive problem-solving approach ensured that we stayed on track and achieved our goals efficiently.

Are there any areas for improvement or something Crm Experts could have done differently?

Split the deliverables into smaller pieces.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Canada auto Experts corp. An Auto loan Service provider in Canada. That works with the Dealerships to provide customers and support.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Crm Experts?

We hired them for many different CRM projects and continue to use their services and experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for an IT consulting services in the CRM specialization and landed on them.

Describe the project in detail and walk through the stages of the project.

We have many applications to the CRM and what we utilize it for, of which our services require customization and other integrations.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the entire team, of which some offered Support and other were developers. Manmohan is their Team leader and an absolute pleasure to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We built the RTOC app to complete Rent to Own services for our customers, to which the application has created 2500 Activation for us so far.

How effective was the workflow between your team and theirs?

The work flow was very organized and the team was of great help.

What did you find most impressive or unique about this company?

They had a get-it-done attitude. Any problems we encountered that involved CRM they were always ready with the solution.

Are there any areas for improvement or something they could have done differently?

I believe if your looking for CRM services this company is the perfect company to work with. They have great pricing and excellent work. They are truly outside the box thinkers and take initiative.

BACKGROUND

Please describe your company and position.

I am an executive at Degeuk e.V.

Describe what your company does in a single sentence.

We are an association for manufacturers, distributors and users of apparative cosmetics and medical technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Crm Experts to accomplish?

• Cost savings
• automate processes
• improve quality

SOLUTION

How did you find Crm Experts?

Online Search

Why did you select Crm Experts over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We realize since 2015 many IT projects different areas with the team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lean automated processes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Once the team understood the requirements, the tasks were quickly implemented.

What was your primary form of communication with Crm Experts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

react very flexibly to new tasks

Are there any areas for improvement or something Crm Experts could have done differently?

We are completely satisfied with the outcomes.