# Xcratch Xcratch Reviews (20), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined Xcratch's Network [Visit Website](https://xcratch.co/) [Get a Custom Proposal](https://clutch.co/profile/xcratch) **Xcratch – Driving Traffic, Converting Growth** At Xcratch, we help businesses scale smarter with data-driven SEO, high-performing digital marketing strategies, and precision-targeted Google & Meta ads. Our team focuses not just on bringing traffic but on optimizing conversions (CRO) to maximize ROI and long-term growth. Whether you need visibility, leads, or sales—we craft strategies that make your brand stand out and perform. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $25 - $49 - Number of employees: 50 - 249 - 1 Locations: - Sunshine, Australia (Headquarters) - Founded in 2014 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Pay Per Click - 25% Search Engine Optimization - 20% Social Media Marketing - 15% Digital Strategy - 15% Performance Marketing ### Focus Areas - PPC Focus: - 40% Google Adwords - 15% YouTube Advertising - 10% Amazon Advertising - 10% Display Advertising - 10% Retargeting Advertising - 10% Spotify Advertising - 5% Bing Advertising - Social Media Focus: - 25% Facebook Advertising - 25% Instagram Advertising - 20% Influencer Marketing - 20% LinkedIn Advertising - 10% Tik Tok Advertising - Influencer Marketing Services: - 25% Influencer Campaign Reporting - 25% Influencer Identification & Recruitment - 25% Influencer Management - 25% Micro-Influencer Marketing - Influencer Marketing Platforms: - 25% Instagram Influencer Marketing - 25% LinkedIn Influencer Marketing - 25% Tik Tok Influencer Marketing - 25% YouTube Influencer Marketing - Platform SEO Focus: - 20% Shopify SEO - 20% WordPress SEO - 20% YouTube SEO - 15% Magento SEO - 15% Squarespace SEO - 10% Baidu SEO - Digital and IT Strategy Consulting Focus: - 15% Digital Transformation - 15% IT Governance - 15% IT Operations Management Consulting - 15% IT Service Management Consulting - 15% Mobility Strategy - 10% IT Consolidation - 10% Virtual CIO Services - 5% Data Privacy Consulting - SEO Focus: - 15% International SEO - 15% Technical SEO - 10% Local search - 10% Multilingual SEO - 10% On site optimization - 10% Other SEO - 10% Website Migration - 5% Content development - 5% Generative Engine Optimization - 5% Link earning & development - 5% Voice Search Optimization ### Industries - 10% Retail - 10% Automotive - 10% Education - 10% Gaming - 10% Business services - 10% Financial services - 15% Arts, entertainment & music - 15% Consumer products & services - 10% eCommerce ### Clients - 40% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 30% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Xcratch offers competitive pricing, fitting various budgets, with project costs ranging from $10,000 to $25,000. Clients appreciate their value for cost, timely deliveries, and responsiveness, although some projects faced completion issues. Overall, they are viewed as a cost-effective option for web development and digital marketing. **Most Common Project Size**: $10,000 to $49,000 based on 19 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 10 reviews - UX/UI Design: $10,000 to $49,000 based on 8 reviews - Search Engine Optimization: $10,000 to $49,000 based on 8 reviews - Web Design: $10,000 to $49,000 based on 7 reviews - Digital Strategy: $10,000 to $49,000 based on 3 reviews - Mobile App Development: $10,000 to $49,000 based on 2 reviews - Other Digital Marketing: $10,000 to $49,000 based on 2 reviews - Custom Software Development: $10,000 to $49,000 based on 1 review - Content Marketing: $10,000 to $49,000 based on 1 review - Email Marketing: $10,000 to $49,000 based on 1 review - Logo: $10,000 to $49,000 based on 1 review - Social Media Marketing: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Xcratch Review Insights Overall Review Rating: 4.8 - Quality: 4.8 - Schedule: 4.7 - Cost: 4.5 - Willing to Refer: 4.8 ### Top Mentions - Communicative (11 mentions) - Professional (9 mentions) - Timely (7 mentions) - Great project management (5 mentions) - High-quality work (5 mentions) - Creative (2 mentions) - Exceptional performance (2 mentions) - Exceptional results (2 mentions) - Reasonable pricing (2 mentions) - Easy to reach (1 mentions) - Experienced (1 mentions) - Flexible (1 mentions) - Hard working (1 mentions) - Honest (1 mentions) - Knowledgeable (1 mentions) - Meets deadlines (1 mentions) - Open to feedback (1 mentions) - Personable (1 mentions) - Unique expertise (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Strong Design and Development Skills** Clients consistently praised Xcratch for their design and development capabilities, particularly in creating visually appealing and functional websites and apps. The use of tools like WordPress, Figma, and PHP frameworks were frequently mentioned as part of their technical expertise. **Professionalism in Client Interaction** Xcratch's team was commended for their professionalism and clarity in client interactions. They provided valuable insights and maintained a partnership approach, enhancing client trust and satisfaction. **Positive Impact on Business Performance** Several clients reported significant business improvements, such as increased traffic, leads, and sales, after working with Xcratch. Their efforts in digital marketing, SEO, and web development have been instrumental in achieving these results. **Effective Project Management** Xcratch's project management skills were generally well-received, with clients noting their ability to meet deadlines, communicate effectively, and manage projects using tools like Slack, Basecamp, and Asana. However, some reviews indicated room for improvement in consistency. **Areas for Improvement in High-Touch Communication** Some clients noted that Xcratch required high-touch communication, needing frequent follow-ups to ensure tasks were completed as expected. This suggests an area for improvement in reducing the need for constant client oversight. **Responsive and Professional Team** Many clients appreciated Xcratch's professionalism and responsiveness. The team was noted for being communicative, organized, and proactive in addressing client needs, contributing to successful partnerships. **Successful SEO and Marketing Strategies** Clients highlighted Xcratch's effectiveness in SEO and digital marketing, noting improvements in Google rankings, engagement, and overall online presence. Their strategic approach has led to tangible business benefits. **Mixed Project Completion Rates** Xcratch has a mixed track record in completing projects. While some clients reported successful and timely deliveries, others experienced incomplete projects and unmet expectations, highlighting potential inconsistencies in their project execution. **Fair Pricing and Budget Management** Xcratch was frequently chosen for their fair pricing, which aligns with client budgets. They have been noted for managing projects within budget constraints while delivering quality work. ### Xcratch Reviews #### Mobile App Dev for Feedback Tool (Featured Review) **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Nov. 2022 - Ongoing **Project Summary**: Xcratch has designed and developed a mobile app for a feedback tool. The team conducted the discovery and design phases, organized the client's ideas, and created wireframes before going into production.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Feedback Tool - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 31, 2023 **Feedback Summary**: Xcratch has delivered an app with free and paid subscription plans, which has received five-star ratings on the App Store. The client has received positive reviews, and more users are getting interested in the app's paid features. The team has gone above and beyond to ensure the project's success. ""Xcratch's honesty stood out."" **BACKGROUND** Please describe your company and position.I am the FounderDescribe what your company does in a single sentence.We help your recruiting & staffing improve every day by collecting feedback on autopilot via your ATS, CRM, or ERP **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?We hired them to create our mobile app. **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?Good value for costHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Xcratch developed my mobile app for iOS and Android. First, we put together a list of features; I told them what I wanted over the phone, and they organized my ideas in an Excel spreadsheet and turned them into features. They provided the phases in which they would develop the product by timeline, cost, and hour. From there, we went into the discovery and design phases, and Xcratch created wireframes. Then, the team went into production. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was a big undertaking, and Xcratch excelled. The app has a free subscription for tracking and a paid ready-to-conceive plan, and I’ve had several free subscribers convert to paid subscribers. These results show that people are using the app and want more of its features; seeing that people are interested in the paid features is exciting. I’ve had a handful of positive reviews, including glowing reviews through Instagram. Although we only have four ratings, the app has five stars on the App Store. I’ve also been getting more traffic than ever on the website. I launched the app a month ago and still need to get marketing going. However, I’m confident it’ll go well. Overall, they were outstanding, and I can’t thank them enough — I’m happy I found them.Describe their project management. Did they deliver items on time? How did they respond to your needs?They stayed on budget and went above and beyond with project management. The team was amazing in documenting everything upfront so that we didn’t have many change requests at the end, and if there were, we worked through them. They tracked every step of the project and never dropped the ball. Their communication skills were also amazing; even though they were in a different country, I never felt they were far away. They were extremely responsive and stayed on task. We used Slack for project management, which was extremely helpful.What was your primary form of communication with Xcratch?Email or Messaging AppWhat did you find most impressive or unique about this company?Xcratch's honesty stood out. They advised me on which solutions were in my best interest and why. We had a true partnership, and I respected their opinions — I couldn’t have done this project without them.Are there any areas for improvement or something Xcratch could have done differently?Not really. --- #### WordPress Dev & Design for Market Research Firm **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. - June 2022 **Project Summary**: In need of a new website, a market research firm tapped Xcratch for web development support. The team helped the client build and design a WordPress website that matched their specific requirements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Market Research Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 3, 2023 **Feedback Summary**: The client was happy with the resulting site — it had a fresh and visually appealing look and received positive feedback from customers. Xcratch was easy to work with — they followed an organized workflow and handled every aspect of the project as professionally as possible. ""I was satisfied with their work."" **BACKGROUND** Please describe your company and position.I am the Managing Director of JWS ResearchDescribe what your company does in a single sentence.Market Research privately owned firm delivering insightful and timely research., **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?Our previous website did not meet our new goals and requirements – clean design, dynamic content and easily editable site. We hired Xcratch team to design and develop a WordPress site for us. **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?High ratingsPricing fit our budgetHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.After the opening call, we had a kick-off meeting to discuss the scope, functionalities, and next steps in detail. We were asked to fill out two questionnaires (for content creation and finding the design direction) and to deliver all media and content (+ filter values) we want to publish.The agency returned with a front-page design – we discussed the fonts, colors, and layout. After implementing the feedback, the developers delivered the entire site in WordPress. We suggested a few changes in the features and UI. Xcratch had the finished website and migrated it to our web hosting. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?I was satisfied with their work. Compared to what we had, Xcratch gave us quite a refreshing and good looking website. We get a lot of good feedback from customers. They say it’s nice, simple, and looks good. It’s very user friendly.Describe their project management. Did they deliver items on time? How did they respond to your needs?They’re very professional. We communicate over the phone and through meetings and emails. I normally don’t give reviews but they really did a great job. I really appreciate working with them. They’re really good with helping companies like mine. I was very satisfied with them.What was your primary form of communication with Xcratch?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They’re professional, well organized, and also very reasonable. I’m happy with their approach. They come up with good ideas. They affect our business in a good way.Are there any areas for improvement or something Xcratch could have done differently?I’m happy with our partnership. I wouldn’t change anything. --- #### Web Design & Dev for Brand Experience & Growth Consulting Co **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2021 - Ongoing **Project Summary**: Xcratch has designed and developed a website for a brand experience and growth consulting company. The team has used HubSpot as a CMS and InVision for design; they manage the whole development process. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Brand Experience & Growth Consulting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 26, 2023 **Feedback Summary**: The website has received positive feedback for its design and clean and independent code. Xcratch has successfully delivered high-quality work and stands out for their professionalism and communication skills. They give detailed breakdowns of the budget and use ClickUp to manage the project. ""Every Xcratch teammate knows what they're doing and how to interact with clients."" **BACKGROUND** Please describe your company and position.I am the Founder of a consulting companyDescribe what your company does in a single sentence.We are a brand insights, analytics, Brand Experience (BX) and growth consultancy. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?We needed to design and develop our company’s website. **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?High ratingsPricing fit our budgetHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Xcratch designed and developed our website using HubSpot as CMS. They used InVision for design and managed the development process, including setting meetings and workshops. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We received positive feedback for the website’s design. Xcratch development work was excellent, and their code was clean. Xcratch developed our site as instructed — we wanted our code to be independent and modular. Xcratch work was high-quality compared to other companies I’ve worked with. Their QA was good too since we haven’t had major issues or bugs with the website.Describe their project management. Did they deliver items on time? How did they respond to your needs?Xcratch project management was excellent. We used ClickUp for communication and project management. Xcratch also gave me detailed breakdowns about spending.What was your primary form of communication with Xcratch?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was most impressed with Xcratch professionalism. They were a relatively small agency with a robust process and strong communication cadence. Every Xcratch teammate knows what they're doing and how to interact with clients. I never had to track them down or push them for anything.Are there any areas for improvement or something Xcratch could have done differently?I can’t think of anything that Xcratch could improve on. They’ve done a great job. --- #### Digital Mktg, Web Dev & Design for Solar Product Distributor **The Project** - Services: Digital Strategy, Other Digital Marketing, UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2021 - Ongoing **Project Summary**: Xcratch provides digital marketing and web development for a solar product distributor. They've developed a website using the PHP Laravel framework; they've also designed the UI/UX based on the client's ideas. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Solar Product Distributor - Industry: Energy & natural resources - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 23, 2023 **Feedback Summary**: Thanks to Xcratch, the client has gained 7,000 new users, 50% of which are monthly active ones. They also achieve 30% growth month-over-month. Xcratch has been highly flexible and prompt at incorporating changes. Their fair pricing, responsiveness, and understanding approach are commendable. ""Xcratch has communicated well, and their team is responsive and hardworking."" **BACKGROUND** Please describe your company and position.I am the Managing Director of a Solar Product DistributorDescribe what your company does in a single sentence.We're one of the leading photovoltaic distributors worldwide and offers a wide range of products for PV installers **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?UI UX DesignWeb developmentDigital Marketing **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?High ratingsPricing fits our budgetHow many teammates from Xcratch were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We needed one stop agency who can help us with Website design, development and digital marketing. After meeting with Xcratch team we though this is perfect for us and what we're looking for. We provide Xcratch some design idea which we like and according those idea they create custom design for our brand. For web development they PHP Laravel framework. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our Website has been live since January 2022. We’re growing at 30% month-over-month. At this point, we have almost 7000 new users, and around 50% are monthly active users. We’ve been successful, but we’re still working our way up by tinkering, listening to customer feedback, and iterating.Describe their project management. Did they deliver items on time? How did they respond to your needs?Xcratch has done an excellent job; they’ve been extremely flexible to scale the team up and down. Moreover, it was particularly impressive that they were quick to incorporate changes. We changed the specification even before we got to the consumer feedback stage. While we were trying out the product, we realized some things we hadn’t seen before, and Xcratch implemented that revised workflow. Overall, we’ve spent a bit more money than we initially envisioned, but we’ve been satisfied with Xcratch ’s budget and timing.What was your primary form of communication with Xcratch?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Xcratch has communicated well, and their team is responsive and hardworking. Moreover, their ability to understand the end case and push back when they think something isn’t intuitive for a user has been very helpful.Are there any areas for improvement or something Xcratch could have done differently?No, I can’t think of anything. They’ve grown as a company, but they’re still a tight-knit group of people who share their knowledge. --- #### Mobile App Design & Dev for Construction & Property Dev Co **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - Nov. 2022 **Project Summary**: Xcratch designed and developed a mobile app for a construction and property development company. The team supported the brainstorming and research phases and created high-fidelity UX designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Construction & Property Development Co - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 15, 2023 **Feedback Summary**: Xcratch delivered a beautiful, highly functional app that met the client's expectations and impressed stakeholders. The team successfully executed the client's vision. They were responsive and transparent. The client appreciated their detailed communications and timely delivery. ""They were always available to answer any questions we had."" **BACKGROUND** Please describe your company and position.I am the Managing Director of a construction companyDescribe what your company does in a single sentence.We are high end construction and property development company in Melbourne, Australia. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?We needed someone to design an elegant mobile application. **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?High ratingsPricing fit our budgetHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We frequently met during the project's design phase to discuss the app goals and objectives, we workshopped ideas and issues, then we began the research phase of the project, and we came up with an experience flow for an app user. Once that was complete we got design samples and very accurate Hi-Fi designs. Once the design was settled it was time for development to take over, we had a version of the app nearly weeks after. The Xcratch team was very reliable and we were well informed of what goes on behind the scenes. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The app upon completion was gorgeous and efficient. It works exactly as intended. Everyone who has experience with it has been very pleased by the results.Describe their project management. Did they deliver items on time? How did they respond to your needs?Anytime we ask for something, Xcratch responds quickly and responsibly. They provide us details on matters we’re uncertain about, and they make sure that we get what we really need as opposed to getting what we think we need. Their ability to meet deadlines and present quotes are all very good as well.What was your primary form of communication with Xcratch?Email or Messaging AppWhat did you find most impressive or unique about this company?The most impressive quality of Xcratch is its team. During design, we worked with Kevin who was exceptional, he really heard our ideas and implemented them well. Our PM Veronica was terrific, she was diligent and effective. She described each development step in detail, we learned a lot from her. They were always available to answer any questions we had.Are there any areas for improvement or something Xcratch could have done differently?No, I can’t think of anything. --- #### UI/UX Design & Web Development for Advertising Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: July 2022 - Nov. 2023 **Project Summary**: Xcratch provided UI/UX design and web development services for an advertising agency. The team was responsible for design and development, building the site with React and Adobe XD. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, Advertising Agency - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 8, 2023 **Feedback Summary**: The client was amazed by Xcratch's quick turnaround time and quality of work. The website matched the client's brand identity and received a significant amount of attention, impacting the number of submitted forms and new clients. Overall, Xcratch stood out for their persistence and communication. ""Their design quality was impressive, specifically when it came to UI/UX."" **BACKGROUND** Please describe your company and position.I am a Director of an advertising & marketing companyDescribe what your company does in a single sentence.Advertising Agency **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?UI UX DesignWeb Development **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?Pricing fit our budgetHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Xcratch build a new WordPress website for us using React. We’ve provided them with the content and the wireframes through Adobe XD, and they’re responsible for handling the site’s design and development. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?I was amazed by how quickly Xcratch sent their design proposals. Xcratch’s work quality was excellent, and the website’s design looked fantastic — it matched our brand’s identity, as we requested. Moreover, we have received a significant amount of contact forms since we launched the site. Although we weren’t taking new clients at the moment, we noticed an increase in our submitted forms.Describe their project management. Did they deliver items on time? How did they respond to your needs?Xcratch project management and communication were excellent. They met deadlines and pushed me because I was the one that caused the site’s launching delay. Xcratch was ahead of me and good at providing follow-up. We used Basecamp for project management and communicated through email and phone calls.What was your primary form of communication with Xcratch?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was most impressed by Xcratch’s persistence in communication and follow-ups. Their design quality was impressive, specifically when it came to UI/UX. Xcratch speed impressed me too. I hadn’t worked with a design and development company that could deliver work so quickly.Are there any areas for improvement or something Xcratch could have done differently?Not at the moment. --- #### Mobile App Dev for Feedback Tool **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Nov. 2022 - Ongoing **Project Summary**: Xcratch has designed and developed a mobile app for a feedback tool. The team conducted the discovery and design phases, organized the client's ideas, and created wireframes before going into production.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Feedback Tool - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 31, 2023 **Feedback Summary**: Xcratch has delivered an app with free and paid subscription plans, which has received five-star ratings on the App Store. The client has received positive reviews, and more users are getting interested in the app's paid features. The team has gone above and beyond to ensure the project's success. ""Xcratch's honesty stood out."" **BACKGROUND** Please describe your company and position.I am the FounderDescribe what your company does in a single sentence.We help your recruiting & staffing improve every day by collecting feedback on autopilot via your ATS, CRM, or ERP **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?We hired them to create our mobile app. **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?Good value for costHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Xcratch developed my mobile app for iOS and Android. First, we put together a list of features; I told them what I wanted over the phone, and they organized my ideas in an Excel spreadsheet and turned them into features. They provided the phases in which they would develop the product by timeline, cost, and hour. From there, we went into the discovery and design phases, and Xcratch created wireframes. Then, the team went into production. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was a big undertaking, and Xcratch excelled. The app has a free subscription for tracking and a paid ready-to-conceive plan, and I’ve had several free subscribers convert to paid subscribers. These results show that people are using the app and want more of its features; seeing that people are interested in the paid features is exciting. I’ve had a handful of positive reviews, including glowing reviews through Instagram. Although we only have four ratings, the app has five stars on the App Store. I’ve also been getting more traffic than ever on the website. I launched the app a month ago and still need to get marketing going. However, I’m confident it’ll go well. Overall, they were outstanding, and I can’t thank them enough — I’m happy I found them.Describe their project management. Did they deliver items on time? How did they respond to your needs?They stayed on budget and went above and beyond with project management. The team was amazing in documenting everything upfront so that we didn’t have many change requests at the end, and if there were, we worked through them. They tracked every step of the project and never dropped the ball. Their communication skills were also amazing; even though they were in a different country, I never felt they were far away. They were extremely responsive and stayed on task. We used Slack for project management, which was extremely helpful.What was your primary form of communication with Xcratch?Email or Messaging AppWhat did you find most impressive or unique about this company?Xcratch's honesty stood out. They advised me on which solutions were in my best interest and why. We had a true partnership, and I respected their opinions — I couldn’t have done this project without them.Are there any areas for improvement or something Xcratch could have done differently?Not really. --- #### Digital Marketing for Holistic Wellness Company **The Project** - Services: Digital Strategy, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Oct. 2022 - Ongoing **Project Summary**: Xcratch provides content strategy, content creation, and competitor analysis for a breathwork company. The goal is to increase traffic to the client's website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Holistic Wellness Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 31, 2023 **Feedback Summary**: Since partnering with the Xcratch team, the company has noticed significant increases in organic leads and revenue. The company is most impressed by the consistency of the team's work as well as their fair pricing. ""I’m most impressed with Xcratch’s work consistency."" **BACKGROUND** Please describe your company and position.I am the Owner of the companyDescribe what your company does in a single sentence.Using neuro-based breathwork to defeat anxiety, achieve heart health, Long Covid Recovery, and true presence. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?Enhance our digital footprintIncrease traffic to our website **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?Pricing fit our budgetHow many teammates from Xcratch were assigned to this project?2-5 EmployeesWhat was your primary form of communication with Xcratch?Virtual MeetingDescribe the scope of work in detail. Please include a summary of key deliverables.Xcratch helps us drive our content strategy and create new and refreshed content across our websites. Initially, we provided them with a brief, and we went through a scoping process to get aligned on the deliverables and expected outcomes.  When we approve Xcratch's recommendations, they go ahead and create the content for us to review and ultimately publish on our websites. In addition to that, they provide us with follow-up reporting and analysis on how our content updates are performing. This part of the process also includes competitor analysis. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The main KPIs we use to evaluate Xcratch’s performance are our increases in organic leads and revenue. As secondary indicators, we look at organic traffic and page-one keyword coverage growth for our target keywords. Although I can’t share specific numbers, I know that our partnership has grown since I joined because they’ve helped us drive good performance on our sites.Describe their project management. Did they deliver items on time? How did they respond to your needs?Xcratch delivers on time and within budget. They have their own project management tool, where I can access our project’s dashboard and see what they’re working on and the completed tasks. Additionally, we communicate via email and virtual meetings.What did you find most impressive or unique about this company?I’m most impressed with Xcratch’s work consistency.Are there any areas for improvement or something {provider_name} could have done differently?Selfishly, everything could always be cheaper, but Xcratch has fair pricing. --- #### Social Media Marketing for Pilates Training Company **The Project** - Services: Content Marketing, Digital Strategy, Email Marketing, Search Engine Optimization, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: June 2022 - Ongoing **Project Summary**: Xcratch provides social media marketing services for a pilates training company. The scope includes advertising, management, and production of newsletters. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Pilates Training Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 4, 2023 **Feedback Summary**: Thanks to Xcratch, website traffic has increased by 300%, and sales have increased by 200%. The team is always available to discuss new launches, campaigns, and updates via virtual meetings. Their positive attitude and understanding of the business goals ensure a successful ongoing partnership. ""They have most of the services I need."" **BACKGROUND** Please describe your company and position.I am an executive of a healthcare companyDescribe what your company does in a single sentence.We're Studio Pilates a total-body workout, with powerful cross-training benefits, focusing on strength, mobility, endurance, body alignment and breath control. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?We’ve hired Xcratch for managing all things social media related including advertising, management, and newsletters. **SOLUTION** How did you find Xcratch?Online SearchWhy did you select Xcratch over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.First, we went through discovery phase to share our branding materials and go over our goals for the campaign. They then put together a digital strategy, focusing on showcasing our sustainable wellness products via Facebook ads. Now, we are including our holistic wellness services and increasing brand awareness through ads, social media posts, and newsletters. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our website traffic increased 300% we have grown our social media audience in HUGE amounts. Our Sales have increased 200%. Our engagement is consistently increasing.Describe their project management. Did they deliver items on time? How did they respond to your needs?Kevin is always available for a call when I need to discuss a new launch, campaign, or update. He always comes with good ideas and an extremely positive attitude.What was your primary form of communication with Xcratch?Virtual MeetingWhat did you find most impressive or unique about this company?I love that they have most of the services I need, and I love that I have an account manager that understands my business goals, and he makes sure the other members of his team deliver for me.Are there any areas for improvement or something Xcratch could have done differently?No, we’re so incredibly thrilled with them. --- #### Web Development & UI/UX Design for E-Commerce Company **The Project** - Project size: $10,000 to $49,999 - Project length: Nov. 2022 - Jan. 2023 **Project Summary**: An e-commerce company hired Xcratch for web development and UI/UX design services. Using Figma for design, they built a cost-effective Magento platform based on the client's needs and requirements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, E-Commerce Company - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Apr 20, 2023 **Feedback Summary**: Xcratch's quality and solid web development work helped the client add value to their business. Using Asana as their main tool, Xcratch led a punctual process with openness to feedback. The client also praised their ability to meet their expectations through their expertise. "''Xcratch is very friendly and professional.''" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder of an e-commerce company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Xcratch? We needed help creating our e-commerce platform. **SOLUTION** What was the scope of their involvement? Xcratch designed and developed our Magento e-commerce site. We started by giving them our ideas and explaining what we needed and wanted — our team was looking for a cost-effective solution. They also used Figma as their main tool for the platform’s UI/UX design, which they then implemented in the development phase. What was the team composition?  We found them through an online search and decided to work with them based on their portfolio and reviews on Clutch. How did you come to work with Xcratch? We worked with 4–5 members of Xcratch’s team, including a designer, a Magento developer, a project manager, and a QA specialist. How much have you invested with them? We spent around $25,000 with them for this project. What is the status of this engagement? We worked together from November 2022–January 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Xcratch’s work added great value to our business, and we were delighted with the website’s functionality — everything worked according to our expectations. In addition, their design was impressive. How did Xcratch perform from a project management standpoint? Xcratch’s project management was smooth; they delivered on schedule by sticking to the agreed-upon timeline and were open to our feedback. Regarding tools, we used Asana. What did you find most impressive about them? We were impressed by Xcratch’s final product and the deliverables of their work. We could tell that they had experience working with professional web development projects. They always sent solid, prepared products and never wasted time sending us incomplete products for feedback, which we appreciated. Overall, we were delighted with how everything was up to our expectations. Are there any areas they could improve? I didn’t think there was anything they could improve on because they were fantastic. Do you have any advice for potential customers? Xcratch is very friendly and professional, so I recommend talking to them about what you want. --- #### Web Design & Development for Kitchen Cabinets Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: July - Aug. 2022 **Project Summary**: Xcratch designed and developed a cabinet company’s website. Xcratch designed the site using Figma and developed it on WordPress. The client asked Xcratch to use a no-code platform and to create a custom design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Kitchen Cabinets Company - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 14, 2023 **Feedback Summary**: Xcratch met the client’s expectations and developed a functional website that received a good response. The client’s organic leads increased, and Xcratch showed excellent design skills, impressive creativity, and top-notch communication. Xcratch met deadlines and used Jira for project management. "“Xcratch was professional and showed us unique design proposals.”" **BACKGROUND** Introduce your business and what you do there. I’m the CEO and founder of a company that manufactures custom kitchen cabinets. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We needed assistance with website design and development. **SOLUTION** What was the scope of their involvement? Xcratch designed and developed a custom website for our company. We first had discussions with Xcratch about the site’s design, and after we agreed on the design, Xcratch developed the website. When Xcratch finished the site’s development, they ran a QA check before launching the site. I asked Xcratch to develop our site using a no-code platform. However, I also told Xcratch I didn’t want a pre-made template. Xcratch designed the site on Figma and developed it on WordPress. Xcratch shared the site’s wireframe with me before developing it.   What is the team composition? I worked with Xcratch’s project manager and designer.  How did you come to work with Xcratch? I searched for web development agencies on Clutch and found Xcratch’s profile there. How much have you invested with them? We invested around $10,000 with Xcratch.  What is the status of this engagement? We worked with Xcratch from July–August 2022. Xcratch still supports us with web hosting and maintenance. However, the development project was completed. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Xcratch developed a website that works excellently. The site’s design met my expectations, and we received a good response from our audience. Our organic leads generation improved without spending on marketing or advertising, which we plan to do in the future.  How did Xcratch perform from a project management standpoint? Xcratch’s communication was top-notch, and we were in different countries. We mainly communicated through email and phone calls. Xcratch responded to all my change requests and didn’t charge me extra for small changes. If the edit I required took more than two hours to complete, Xcratch added it to our budget.  Xcratch believed in long-term business relationships, and it showed. We used Jira for project management.  What did you find most impressive about them? I was most impressed with Xcratch’s creativity and design skills. Xcratch was professional and showed us unique design proposals. We ended up choosing a simple design, but I noticed Xcratch could design anything with their creativity and expertise.  Are there any areas they could improve? I can’t think of anything for Xcratch to improve.  Do you have any advice for potential customers? Xcratch’s team was really nice and knowledgeable. I’m confident to recommend Xcratch, and I’m sure they’ll help any customer with their web development projects. --- #### Web Development, Digital Marketing & Branding for Restaurant **The Project** - Project size: $10,000 to $49,999 - Project length: Jan. 2023 - Ongoing **Project Summary**: A restaurant has hired Xcratch for web development, digital marketing, and branding tasks. Their efforts include SMM on Facebook and Instagram, menu design, and business card development, among other services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Curry-Twist - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 1, 2023 **Feedback Summary**: Xcratch's work has been instrumental in the client's increase in online traffic, orders, and final sales. Xcratch leads a communicative process where they stay on budget and deliver within deadlines. The client also praises their expertise in their field, distinguishing them from other providers. ""We're getting more and more orders through our website because we've had a great increase in traffic."" **BACKGROUND** Introduce your business and what you do there. I'm an executive at an Indian food restaurant. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Xcratch? We wanted a website where people could contact us, so we needed help with web development and other marketing tasks. **SOLUTION** What was the scope of their involvement? Xcratch has created a WordPress website for us and is also responsible for SEO, SMM (social media management), business card creation, poster development, and menu design, among other branding tasks. Regarding functionalities, we wanted to enable users to contact us to order online, so we’ve given Xcratch’s team some examples of similar websites so they can come up with a design for us. For SMM, they manage our Facebook and Instagram accounts, posting graphic content, among other materials. What was the team composition?  Our main points of contact are a social media manager, a project manager, a designer, and a developer from Xcratch’s team. How did you come to work with Xcratch? We found them through a Google search. How much have you invested in them? So far, we’ve spent $10,000–$15,000 AUD (approximately $6,800–$10,200 USD) with them. What is the status of this engagement?  We started working together in January 2023, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re currently very busy in our restaurant, and Xcratch’s SEO and SMM work has been instrumental in that. We’re getting more and more orders through our website because we’ve had a great increase in traffic. In addition, our website is very beautiful — it’s been an overall great experience. How did Xcratch perform from a project management standpoint? Xcratch’s leads a professional project management process with good communication and staying within deadlines and on budget. Regarding tools, we use phone calls, emails, and meetings when we need them. What did you find most impressive about them? Xcratch has a great portfolio because they’ve worked with other restaurants in the past and done great jobs, which has impressed us the most. Are there any areas they could improve? I don’t think there’s anything they can improve on because our relationship has been great. Do you have any advice for potential customers? I recommend being upfront in telling them what you’re looking for so they can come up with ideas and suggestions. --- #### Web Development & SEO for Barber Shop **The Project** - Services: Search Engine Optimization, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: May 2020 - Ongoing **Project Summary**: A barber shop has hired Xcratch to provide web development. Based on the client's request, they've designed their website, logo, brochures, and business cards, among other digital marketing tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Ah - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 21, 2023 **Feedback Summary**: The client is delighted with Xcratch's work, which has given good results quickly. Xcratch leads a professional process, using email and phone calls as their main tools. The client also praised their commitment and focus on their project. "''Everything has been going great.''" **BACKGROUND** Introduce your business and what you do there. I’m the business owner of Ah, a barber shop.   **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We needed a good website for our business and help with digital marketing. **SOLUTION** What was the scope of their involvement? Xcratch has designed and developed our website using WordPress based on some examples and ideas I've given them about what I'm looking for. I've also sent them the keywords I want to have on top of the digital marketing, SEO, and Google Ads. In addition to that, they've created our logo design, brochure, and business cards. What is the team composition? We mainly work with a project manager from their team. How much have you invested with them? So far, we've spent over $10,000 with them. What is the status of this engagement? We started working together in April 2020, and the engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Thanks to Xcratch's work, our online traffic has increased, making us get more potential clients — I need to hire more people now because of how busy we are, which feels amazing. In addition, they've said it'd take them 3–4 months to get good marketing with SEO, and after 2–3 months, we started getting good results. How did Xcratch perform from a project management standpoint? Xcratch leads professional project management, and their communication is good. Regarding tools, we use email and phone calls. What did you find most impressive about them? Xcratch does a great job and is always focused on my business as they would with a larger company, which makes me happy. Are there any areas they could improve? I don't think there's anything they can improve on because everything has been going great. Do you have any advice for potential customers? I recommend working with Xcratch. --- #### WordPress Web Dev & SEO for Party Planning Company **The Project** - Services: Search Engine Optimization, Web Design - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: Xcratch has developed the WordPress website of a party planning company. They currently maintain the site and work on the client’s SEO efforts, such as backlinking, content writing, and blog posting.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Stress Less Party Hire - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 11, 2023 **Feedback Summary**: The website ranks on the first page of Google, up from third or fourth. Xcratch manages the project well using tools like Zoom and emails. The team has met the client’s time and budget requirements, and they’ve been open about their plans for the project with the client. Their pricing is also great. "“I’m getting results from them.”" **BACKGROUND** Introduce your business and what you do there. I’m the operations manager at Stress Less Party Hire. We organize kids’ parties.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We hired Xcratch to develop a website and work on our SEO.  **SOLUTION** What was the scope of their involvement? Initially, we had a meeting with Xcratch where we explained our needs. Then, they built the site from scratch using WordPress. At present, they provide maintenance and hosting services for the website. On top of that, the team works on our SEO efforts, including backlinks, local SEO, content writing, and blog posting.  Regarding features and functionality, we can edit the website using Elementor. There’s also a fair amount of custom code. Moreover, users can use the site for bookings. It works like an e-commerce website, except users can’t pay through it and only make some bookings.  What is the team composition? We work with a designer and a project manager.  How did you come to work with Xcratch? I found Xcratch through Google. Apart from them, we also looked into 3–4 teams. Ultimately, we chose them.  How much have you invested with them? We’ve spent around $12,000.  What is the status of this engagement? We started working together in November 2021. They delivered the website in February 2022, but the engagement is ongoing for SEO and site maintenance. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  As a business, we need a website that performs well. So far, we’ve had a good ranking on Google, and we’re happy with that — we’re now on the first page of search results, up from being on the third or fourth page.  How did Xcratch perform from a project management standpoint? Xcratch has met deadlines and stayed within our budget. Since this project is small, we mainly use phone, emails, and Zoom meetings to manage the engagement. We often do face-to-face meetings, too.  What did you find most impressive about them? They explain nicely where they want to take my business in the next two years. In addition, their pricing is great.  Are there any areas they could improve? No, there aren’t any. I’m getting results from them.  Do you have any advice for potential customers? Every business has different requirements, so speak with Xcratch first and then decide how they can help you.  --- #### Branding, UI/UX Design & Web Development for Cleaning Co **The Project** - Services: Logo, Search Engine Optimization, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2020 - Jan. 2023 **Project Summary**: Xcratch developed a cleaning company’s website from scratch. Xcratch created the UI/UX design using Figma and developed the site on WordPress, creating a custom layout. Xcratch also designed the client’s logo. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Monkey Cleaning Connections - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 9, 2023 **Feedback Summary**: Xcratch met the client’s expectations and requirements. The client’s leads increased by 20%, and received more job inquiries. Xcratch created a beautiful website that was easy to use and was professional throughout the project. Xcratch communication was excellent through emails and phone calls. "“Xcratch developed a beautiful website that met my expectations.”" **BACKGROUND** Introduce your business and what you do there. I’m the owner of Monkey Cleaning Connection. We specialize in commercial cleaning services. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We needed assistance with our digital marketing efforts to increase our leads. We also wanted to develop our company’s site. **SOLUTION** What was the scope of their involvement? Xcratch designed and developed our website from scratch. We had an initial call with Xcratch to discuss our project’s requirements. We then determine the website’s design and wireframes. We showed Xcratch other business websites as references. Xcratch designed our site’s UI/UX using Figma and built our site on WordPress with a custom template.  Our site was simple and informative. Our goal was for potential customers to contact us easily, and Xcratch included a contact form to receive job inquiries. Xcratch also optimized our site for SEO and offered us web maintenance and hosting services.  Additionally, Xcratch also designed our company’s logo and gave us five options for us to choose from.  What is the team composition? We worked with a designer, a content writer, and a project manager, who was our main point of contact. How did you come to work with Xcratch? We found Xcratch through a search on Google. We searched for companies in our area, and Xcratch appeared in the first search places.  How much have you invested with them? We invested around $12,000 with Xcratch. What is the status of this engagement? We worked with Xcratch from November 2020–January 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Xcratch developed a beautiful website that met my expectations. Our leads increased by 20%, and we now receive more job inquiries. Our site is easy to use, and Xcratch developed it in a way that allows me to modify the information as needed. Overall, I’m happy with their work.  How did Xcratch perform from a project management standpoint? Xcratch communication was excellent through phone calls and email. They met deadlines, and we even asked Xcratch to deliver ahead of time, which they did. What did you find most impressive about them? I was most impressed with Xcratch's professionalism and work process, which was really simple. Are there any areas they could improve? I can’t think of anything for Xcratch to improve.  Do you have any advice for potential customers? I recommend explaining your project’s requirements to Xcratch in detail because they will definitely help you meet your goals. --- #### Web Dev, Design & SEO for Painting Services Company **The Project** - Services: Search Engine Optimization, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: Xcratch has helped a painting services develop and design a WordPress website from the ground up. At the moment, the team is providing maintenance, hosting, and SEO support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Shine Painting - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 22, 2023 **Feedback Summary**: With Xcratch's help, the client has seen a major improvement in their Google search rankings — they’re in the top five for various keywords. Moreover, customers love the design of the client’s new website. The team handles every aspect of the project well and continues to provide top-notch work. ""We’re happy with everything that Xcratch has done so far."" **BACKGROUND** Introduce your business and what you do there. I’m the owner of Shine Painting, a painting services company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We needed help with designing and developing our website. **SOLUTION** What was the scope of their involvement? We had an initial with Xcratch, and then we started with the development and design process from scratch. They used WordPress to build our website. Currently, their team does our SEO and takes care of maintenance and hosting. What is the team composition? We work with their manager, web developer and designer, and SEO manager. How did you come to work with Xcratch? We found them through a Google search. How much have you invested with them? We’ve spent over $20,000. What is the status of this engagement? We started working with Xcratch in March 2022, and it’s an ongoing collaboration. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? People like the design of our website, and we’ve been getting good results in terms of SEO rankings — we’re in the top five on Google. Overall, we’re happy with everything that Xcratch has done so far. How did Xcratch perform from a project management standpoint? Their project management and communications skills are good. We use Skype and phone calls to interact. What did you find most impressive about them? We’re impressed with Xcratch’s work. Are there any areas they could improve? No, the entire experience has been awesome. Xcratch is executing everything perfectly and professionally. Do you have any advice for potential customers? Work with Xcratch; they’re a good group of people. --- #### Digital Marketing & SEO for Optical Care Clinic **The Project** - Project size: $10,000 to $49,999 - Project length: Nov. 2022 - Ongoing **Project Summary**: An optical care clinic has hired Xcratch to provide digital marketing and SEO services. Their work includes keyword research, website optimization, competitor analysis, SMM, and Google Ads, among other tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Kew Junction Optical - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Feb 21, 2023 **Feedback Summary**: Thanks to Xcratch's team, the client has increased their leads, Google rankings, and engagement in Facebook campaigns. Xcratch leads a solid project management experience by meeting deadlines and being responsive. The client also praises their professionalism and performance. "''We're happy with their overall performance and way of working.''" **BACKGROUND** Introduce your business and what you do there. I’m the marketing manager of Kew Junction Optical, an optical care clinic. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We needed help with digital marketing. **SOLUTION** What was the scope of their involvement? Xcratch provides digital marketing services. We've started the process by having phone calls to discuss what we're looking for and our goals. Consequently, we've started doing SEO, Google Ads, and social media marketing (SMM) through Facebook Ads campaigns. Their work also includes keyword research, website optimization, competitor analysis, and link building. What is the team composition? I mainly work with two members of Xcratch's team, including a project manager and a marketing campaigns specialist. How did you come to work with Xcratch? We found them through a Google search. Choosing them was easy because they provided us with case studies of what they've done in the past and had a good portfolio. Overall, they seemed good at digital marketing. How much have you invested with them? So far, we've spent $18,000 AUD (approximately $11,900 USD) with them. What is the status of this engagement? We started working together in November 2022, and the engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Thanks to Xcratch's work, we're getting good leads and can see an increase in them, which is what we're looking for. In addition, our ranking in our local Google search has improved, and we're getting good engagement on Facebook campaigns — we're delighted with the results. How did Xcratch perform from a project management standpoint? Xcratch's project management is good. They respect deadlines and stay within budget. In addition, they're responsive, and it's easy to communicate with them. What did you find most impressive about them? Xcratch's team is very professional, and we're happy with their overall performance and way of working. Are there any areas they could improve? I don't think they can improve anything — I'm happy with their services. Do you have any advice for potential customers? If you're looking for anything regarding marketing, reach out to Xcratch. They'll help you with what you're looking for. --- #### Web Dev, SEO & Google Ads Mgmt for Car Buying & Removal Co **The Project** - Services: Other Digital Marketing, Search Engine Optimization, Web Development - Project size: $10,000 to $49,999 - Project length: July 2022 - Ongoing **Project Summary**: Xcratch has developed a car buying and removal company’s website using WordPress. Now, they manage Google Ads and provide localized SEO services, including content creation and link building. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Cash For Car Melbourne - Industry: Retail - Review Type: Phone Interview - Verified **The Review** — Nov 24, 2022 **Feedback Summary**: Xcratch’s work with Google Ads has led to an increase in inquiries, and their SEO efforts have improved the client’s ranking in local search results. The team is efficient, readily available, and delivers on time and within budget. They’re also professional and give valuable suggestions. "“Working with Xcratch is awesome; the team is responsive and personable. ”" **BACKGROUND** Introduce your business and what you do there. I’m an executive at Cash For Car Melbourne. We buy old cars and sell the parts. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? The goal was to get the most out of our website and get more leads. We hired Xcratch to build our website and help with SEO and Google Ads campaigns. **SOLUTION** What was the scope of their involvement? Xcratch has developed our website using WordPress. We provided them with examples of websites we liked, and they custom-designed ours based on them. Our website’s main goal is to attract more leads and calls, so we requested that the site be easy to use. Users can find our offers, enter their information, or contact us.  In terms of SEO, Xcratch started by reviewing the areas we could improve. They now work on optimizing our SEO based on our location. The team also creates content, does link building, and makes SEO-related changes to our site. Additionally, Xcratch helps us manage Google Ads. What is the team composition? I’ve worked with a project manager, a developer, and an SEO expert.  How did you come to work with Xcratch? We found them on Google and organized a meeting with them. One of Xcratch’s managers came to our office, and they explained what they could achieve for our business in the next 5–6 months. They were great at explaining everything nicely and were knowledgeable. We chose them based on their proposal.  How much have you invested with them? We’ve spent almost $15,000.  What is the status of this engagement? We started working with them in July 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We got five calls on the second day of Xcratch’s work on Google Ads. Since then, we’ve seen our website perform well and have a good response from Google. As for SEO, our ranking on local search results has improved. Working with Xcratch is awesome; the team is responsive and personable.  How did Xcratch perform from a project management standpoint? They deliver everything on time and within the budget. The team is fast; they started my SEO campaign quickly. Their office is a 10–15 minute walk from ours, so they’re easy to reach, and they have great availability on the phone, which is our most-used tool. What did you find most impressive about them? I’m impressed with Xcratch’s professionalism. They act like true partners and help us with everything, providing valuable feedback and suggestions.  Are there any areas they could improve? They don’t need to improve anything; we’re happy with the results we’re getting. Do you have any advice for potential customers? Every project is different, and every person’s need is different. Therefore, the best thing you can do is discuss your project with Xcratch, and they’ll help you — they’re a good team. --- #### Web Dev & Design for Monitoring & Evaluation Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. - Dec. 2023 **Project Summary**: A monitoring and evaluation company hired Xcratch to develop and design a small business website for them. The team was also tasked with incorporating security measures into the website. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Senior Consultant, Monitoring & Evaluation Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 19, 2024 **Feedback Summary**: While Xcratch was highly responsive throughout the engagement, they eventually failed to deliver the project. They requested the final payment from the client despite not completing the task. Ultimately, the client experienced a significant loss of both existing and prospective clients. ""They did not complete the project."" **BACKGROUND** Please describe your company and position. I am the Senior Consultant and Business Development Advisor of a monitoring and evaluation company.Describe what your company does in a single sentence.Monitoring and evaluations **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?Website designSet up digital security **SOLUTION** How did you find Xcratch?Clutch SiteWhy did you select Xcratch over others?Pricing fit our budgetDescribe the scope of work in detail. Please include a summary of key deliverables.Design, set up and deliver a small business website, with security measures **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?None. They did not complete the project.Describe their project management. Did they deliver items on time? How did they respond to your needs?Responsive but also required high-touch. Even when fixes were needed and described in great detail, it had to be checked and followed up on.What was your primary form of communication with Xcratch?Email or Messaging AppWhat did you find most impressive or unique about this company?They asked for final payment without delivering anything. We have no website to show for our engagement with Xcratch.Are there any areas for improvement or something Xcratch could have done differently?If you don't know what you're doing, don't change things in the background. Do not redirect domain so that all client's company emails go to Xcratch. Our business is mainly done virtually, and for our current and prospective clients to not reach us for the period that we couldn't figure out where the emails were going, all because of a website design project, is incredibly damaging to the business. --- #### Web App Dev for E-Commerce Company **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: July 2022 - Ongoing **Project Summary**: Xcratch designed and developed a web app for an e-commerce company. The team reviewed the existing code and implemented fixes. They also built new features to collect data. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, E-Commerce Company - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 29, 2023 **Feedback Summary**: Thanks to Xcratch's efforts, the client's web and application have seen consistent usage and received positive feedback. The team communicates effectively through Slack and email, discussing the project's progress. The client is satisfied with the team's performance and deliverables thus far. ""Their testing team and process are great."" **BACKGROUND** Please describe your company and position.I am the CEO of an ecommerce companyDescribe what your company does in a single sentence.Free global business and classfileds platform. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Xcratch to accomplish?We needed someone who can design and develop the web application for us **SOLUTION** How did you find Xcratch?ReferralWhy did you select Xcratch over others?Pricing fit our budgetReferred to meHow many teammates from Xcratch were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We developed a mobile app + web application with another firm and had stability issue. Xcratch help us with comprehensive code review to triage the issue and implement fixes. since then, we've worked with them to build new features to collect data. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have seen consistent usage of our web and application, we recevied postive feedback from everyone.Describe their project management. Did they deliver items on time? How did they respond to your needs?Xcratch is highly communicative and delivers things when they say they will, we use slack for project management. on time and in budget..What was your primary form of communication with Xcratch?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Xcratch preparation and presentation is top notch and they deliver quality products. Their testing team and process are great.Are there any areas for improvement or something Xcratch could have done differently?Having extra developer could help more but i am happy with time frame. --- #### Web Design & SEO for Cabinet Installation Company **The Project** - Services: Search Engine Optimization, Web Design - Project size: $10,000 to $49,999 - Project length: July 2020 - Ongoing **Project Summary**: A cabinet installation company has hired Xcratch to provide WordPress web design and SEO services. Their work includes keyword research, competitor analysis, and website backlinking, among other tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, My Design Cabinets - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview **The Review** — Mar 29, 2023 **Feedback Summary**: Xcratch's work has been key to the client's success; they get 5–8 business inquiries every week and have received positive feedback on their site. Xcratch leads a punctual and communicative process, using emails and phone calls as their main tools. The client also praises their helpful approach. "''We're impressed with their work.''" **BACKGROUND** Introduce your business and what you do there. I work as a Managing Director at My Design Cabinets. We are experts in furniture manufacturing and cabinetry installation in Melbourne.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Xcratch? We hired Xcratch to provide web design and SEO services. **SOLUTION** What was the scope of their involvement? Xcratch has been helping us with WordPress website design and SEO services for us. For the web design part, they've prepared a Figma layout for us based on a couple of options I liked from some of the websites in our industry. Regarding SEO, they've taken care of keyword research, competitor analysis, website backlinking, and content writing. What is the team composition? We work with three members of Xcratch's team, including a web designer and two SEO specialists. How did you come to work with Xcratch? We found them on Google while looking for web developers in our area. How much have you invested with them? So far, we've spent $15,000–$20,000 with them. What is the status of the engagement? We started working together in July 2020, and the engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Everyone on our team has liked the website Xcratch created for us. Our clients have also said it's a simple and nice website. Regarding metrics, we get 5–6 calls every week thanks to their SEO efforts. We're busy and booked out in advance, which is what we wanted, so we're happy with the website's success. How did Xcratch perform from a project management standpoint? Xcratch has delivered everything in a timely and professional manner. They're also quick in responding to our emails and phone calls. What did you find most impressive about them? Everything that Xcratch has done is nice and helpful for our business, and we're impressed with their work. Are there any areas they could improve? I don't think there's anything they can improve on. --- ## Portfolio & Awards ### UI UX & Shopify Development Shopify DevelopmentUI UX ### UI UX Design & Custom Ecommerce development UI UXWordPress custom Ecommmerce developmentDigital marrketing  ### Fashionify - Magento 2 Fashionify - Magento 2 Development UI UX Design Custom Magento 2 Developement Web Support   ### UI UX & Web Development UI UXWeb designCustom web development content  ### Scoota - UI UX Scoota Ecommerce Web Design & Development.UI UXEcommerce DesignLogo DesignContent Creation API integration  ### Yuken - job consultancy Yuken - Job consultancyUI UXWeb  development WordPressSocial Media Marketing  ### Magento 2 Development Nostra- Magento 2  Development UI UX Custom Magento 2 Development AWS API Integration Magento 2 Support    ## Packages ## Locations (1) ### Sunshine, Australia (Headquarters) - Hampshire Road - Sunshine 3020 - Australia - 1 employees - Phone: 035555555 ## Contact Xcratch [Send a message](https://clutch.co/profile/xcratch)