WP Whales

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Athletes Ocean

Describe what your company does in a single sentence.

We are an e-commerce and social platform designed to allow world-class athletes to monetize their techniques, skills and drills with video courses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Whales to accomplish?

• Fixing Site Bugs and Performance issues
• Integrating Stripe Connect API for Automated Payments
• Coding Custom PHP/Laravel features like mutual friend suggestions and course ratings
• Enhancing BuddyBoss with video upload fixes
• PWA push notifications
• Stress Testing
• Integrating custom APIs for email marketing

SOLUTION

How did you find WP Whales?

• Online Search
• Upwork

Why did you select WP Whales over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from WP Whales were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WP Whales was tasked with pushing WordPress to its limits with our project and they exceeded expectations. We are a group of founders with no tech experience, so WP Whales acted as our saviors.

To summarize, our project was to create a multi-vendor social platform to give Instructors (national, world, and Olympic level athletes) an opportunity to monetize video-based courses and give customers the opportunity to correspond with their favorite athletes.

The platform required heavy customization from a video upload + streaming perspective, theme customization + multiple custom plugins to ensure the platform functioned properly. WP Whales also solved API integrations to solve multi-vendor payout issues using Dokan, WooCommerce, and Stripe. 

Once we found product market fit, we had the Whales focus on optimizing UI/UX for both users and Instructors. 

Wherever a problem arose, WP Whales identified it and fixed it efficiently. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Signficant uptick in:

• User Growth
• Revenue Growth
• Average User Time on Platform
• Monthly Website Visitors
• Positive Feedback Reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WP Whales always provided an estimated timeline for each sprint or milestone of our project(s). They almost always hit their timelines and sometimes finished ahead of schedule. If they needed to adjust estimates, they would let us know as soon as practicable. 

If we had an emergency, they would address the issue as soon as they could and would be willing to work at less-than-ideal times if the issue was mission-critical. They care about the success of your project and take pride in their work.

It was stress-free for us, as we knew WP Whales would deliver on time and on specification.

What was your primary form of communication with WP Whales?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their ability to interpret our vision (as non-tech founders) and make it a reality. I'm certain we were difficult to work with, but they were able to find a way to exceed our expectations. 

I also want to highlight the ease and efficiency of communication. WP Whales will respond quickly and solve problems. We've worked with other vendors in the past that were poor communicators and I can't understate how important this is to me!

Are there any areas for improvement or something WP Whales could have done differently?

In all honesty, no. WP Whales were tasked with building something very complicated and we gave them objectively poor and disorganized instructions and they were still able to do a wonderful job. I never would have expected the project to turn out as well as it did and we never could have done it without WP Whales!

BACKGROUND

Please describe your company and position.

 I am the Director of a medical company 

Describe what your company does in a single sentence.

Provider of education for eye care professionals. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Whales to accomplish?

Migrate our online learning management system

SOLUTION

How did you find WP Whales?

Online Search

Why did you select WP Whales over others?

• High ratings
• Expertise

How many teammates from WP Whales were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team helped us transition from a custom solution to a modern learning platform that met our requirements. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Counts
• Web Traffic
• Usage
• Sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked with the team to plan the project, deadlines and requirements. Updates were communicated regularly. 

What was your primary form of communication with WP Whales?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have the ability to customize the work to our specific needs in a way that scales with existing systems. 

BACKGROUND

Please describe your company and position.

I am the Manager of a community building company

Describe what your company does in a single sentence.

Community Builder

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Whales to accomplish?

• Tailoring the Community Platform with additional features

SOLUTION

How did you find WP Whales?

• Online Search
• Referral

Why did you select WP Whales over others?

• High ratings
• Company values aligned

How many teammates from WP Whales were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• The Team at WP Whales is not only technically competent but as goes above and beyond making sure that the application and its environment are secure. 
• They built a flawless system design to help create more engagement within our community platform. 
• They took feedback seriously.
• They addressed all the styling changes on time. 
• They followed our guidelines to the tea.
• We had an excellent time working with the Whales. 
• Despite the budget provided, they were able to deliver in less than what was originally quoted for without cutting any corners

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Building the engagement groups and games for multiplayer capabilities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The project management was meticulous with stories and goals detailing every agenda. 
• Their PM tool was fascinating where every single piece was outline along with testing, bug fixes and potential improvements for scalability

What was your primary form of communication with WP Whales?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

WP Whales' communication and transparency were most impressive.

Are there any areas for improvement or something WP Whales could have done differently?

NA