Wonderment

BACKGROUND

Please describe your company and position.

I am the MD of Victoria & Mayfair Offices

Describe what your company does in a single sentence.

Office search agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wonderment to accomplish?

• Create a brand/logo
• Create an attractive website
• Integrate the above to give V+M a credible image

SOLUTION

How did you find Wonderment?

Referral

Why did you select Wonderment over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Wonderment were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Take a brief and in a consultative manner build a website from scratch for my new office search business. Style a logo to compliment my company name and market sector. Deliver the project in quick time (2-3 weeks) and ensure website looked and worked superbly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project brief delivered to time, in a consultative manner and the website looked and performed brilliantly. The chosen logo, as were all the other 6 pitched, was a 'winner' and fitted the remit perfectly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brief taken in detail and understood, quick turnaround to request for logo work with 7 very creative options pitched, all that would have worked. Wonderment reacted quickly and directy to requests and work was delivered within the 3 week timeframe

What was your primary form of communication with Wonderment?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Wonderment showed great instinct and delivered over and above expectations. Quality of the work on artwork, layout and copywriting, speed and efficiency, highest level of professionalism and a can-do attitude throughout. Overall a thorough understanding of my brief.

Are there any areas for improvement or something Wonderment could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Director of Maverick Brewing

Describe what your company does in a single sentence.

We are a small batch focused craft brewery who judges our success not on growth but on the quality of our beer and how good we are to our people and the community around us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cornell Creative Consulting to accomplish?

• Brewery rebrand
• make the brand more relevant to location
• make the branding more approachable and fit our ethos
• make the logo part of the rebrand translateable across multiple formats and uses

SOLUTION

How did you find Cornell Creative Consulting?

Referral

Why did you select Cornell Creative Consulting over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Cornell Creative Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

My brewery branding needed a refresh to make it less brash and more approachable. It also had to relate better to the brewery new location and ethos of the business purpose. The designs also needed to be able to be carried across all packaging formats so that they became recognizable but each one distinct and stand up in its own right. Key deliverables were:

• brand logo
• color and style themes
• a mix of formats and tools that can then be used across social media channels
• a clear font style and format to use across any written or print format 
• an initial set of small pack can designs that can used 
• a simple yet effective website to start the business off on with the new branding
• a key set of brand colors to use

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the production of wire frames, concepts and design principles that were shared in online meetings in a consultative manner that allowed me to input and feedback on what i felt about the work outputs and the language of the designs being produced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the required deliverables in a sensible manner while communicating all the way through the design and output process. They informed me on any delayed deliverables and when items were being action-ed and worked on. Their clear and consistent communication was outstanding.

What was your primary form of communication with Cornell Creative Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to get under the skin of my company and then push us in all areas of the design and always able to ask questions of us to allow the design to evolve to become the best version of itself it could,

Are there any areas for improvement or something Cornell Creative Consulting could have done differently?

They did everything i could have asked of them. They even went that extra mile when they didn't have to or when it was in scope.

BACKGROUND

Please describe your company and your position there.

I'm the director and co-founder of Big Games Machine. We are a UK-based agency specialising in work with companies drawn from, or targeting, the global games industry. We work with a broad range of B2C games publishers and developers, and B2B technology companies and platforms, delivering engaging, effective content, PR, social media, creative and digital services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cornell Creative Consulting?

We used Sean and his team to take a fresh look at our whole positioning and brand proposition. As a smaller agency in a highly competitive field, we needed a brand identity that is not only distinct and easy to understand but which visually reflected our values and what the agency is about.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had worked with Sean previously and so was already familiar with the quality and effectiveness of his work.

Describe the project in detail and walk through the stages of the project.

We went through a root and branch review of our positioning, through internal discovery sessions, staff interviews and customer feedback. Sean and his team then came up with 6 or 7 initial creative routes, which were narrowed down over a number of weeks to the final choice. From this, Sean delivered materials for branded assets such as business cards and the new corporate identity, as well as concepts for a new website.

How many resources from the vendor's team worked with you, and what were their positions?

We worked closely with Stuart Andrews on the brand proposition and directly with Sean on all of the creative and design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new positioning and branding has helped us massively clarify the way we communicate the value and work we deliver to our clients. It's been fundamental to us being able to attract new business into the agency by adding real differentiation from established agencies that have dull or outdated identities, and I'd go as far as saying the work Sean has done for us has helped the business achieve its best growth period since we started it back in 2014.

How effective was the workflow between your team and theirs?

We did weekly update calls, plus ad-hoc discussions and feedback sessions as required. Sean and Stuart were always available if we had questions.

What did you find most impressive or unique about this company?

Sean's experience and strong design skills shine through.

Are there any areas for improvement or something they could have done differently?

Not really - I only wish we had had a bigger budget to get Sean to extend the work he did for us right across the agency's communications.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an e-commerce business specialising in the sale and distribution of antiviral products and an online travel testing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cornell Creative Consulting?

As a start-up business, operating in a new and very competitive market, we required everything from brand development through to collateral design and production.

SOLUTION

How did you select this vendor?

I worked with Sean some years ago through another agency, so for us, it was an obvious choice to use him and Cornell Creative for this project.

Describe the scope of their work in detail.

For each business, we undertook a series of scoping meetings and Sean quickly developed a number of exciting brand concepts which we used as the basis for the brand, web and collateral development. Cornell Creative also worked with us to better understand and facilitate the customer journey to create brand loyalty and trust.

What was the team composition?

I worked closely with Sean throughout this process. He also interfaced with and confidently managed other freelancers who I had engaged (web developer and digital marketing).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a start-up company operating in a challenging and competitive market, we knew that business growth would not be easy. Through working with Cornell Creative, we were able to launch quickly and have established ourself as a credible brand in the markets in which we operate, enjoying significant revenue growth with happy and returning customers!

How effective was the workflow between your team and theirs?

Sean is incredibly responsive and very good at ensuring that I was kept updated on progress, without being overbearing. All projects were undertaken through remote working and this has had no impact whatsoever on the quality of output. Projects were consistently delivered on time and to budget.

What did you find most impressive about this company?

The quality of Cornell Creative Consulting's output is consistently high standard. Sean has a real empathy with his clients and an exceptional understanding of what they are looking to achieve and how to create brands and collateral which are impactful. He also has a unique understanding of commercial drivers and the need for design and marketing to drive business growth.

His approach is incredibly flexible and adaptive. He is a self-starter and I know, each and every time that I can brief him and he will just "get on with it", delivering exactly what I was looking for!

Is there any area for improvement or anything that could have been done differently?

I have been really happy with the service that Cornell Creative have provided and cannot identify any area for improvement. I know that if there was anything at any point which did arise as an issue, I would be comfortably be able to raise this with them.

BACKGROUND

Please describe your company and your position there.

I am the creator and founder of MyBeautyEditor, a personal beauty shopping and product mentoring service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cornell Creative Consulting?

To create a stand-out website and some memorable branding

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by a friend

Describe the project in detail and walk through the stages of the project.

The website needed starting from scratch, I had a few ideas of what I wanted it to look like but needed guidance. Sean and I spoke on the phone initially and then we met up on Microsoft Teams about once a week to catch up in between ideas emails.

How many resources from the vendor's team worked with you, and what were their positions?

Just one - Sean

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's still very new but the main feedback I have received on the business so far, apart from the actual concept, is how professional and slick the website looks. Almost everyone I have been in touch with regarding the business has mentioned how lovely it looks and how easy it is to use.

How effective was the workflow between your team and theirs?

Everything was done quickly and simply - nothing was ever any trouble for Sean. Any questions I had were answered clearly and he guided me through it seamlessly.

What did you find most impressive or unique about this company?

Sean turned my ideas into something even better than I could have imagined. I had something in my head originally which he didn't try to change - he just picked out the best bits and put a cooler, more stylish stamp on them.

He didn't try to change my mind on anything, he didn't try to edit the concept of the business or any copy, he just made my brand look amazing and the end result both of the website and the branding was ten times better than what I originally had in my head. The functionality of the website is exactly what I wanted - clear, slick and simple - and the extra advice he gave me for future plans was gratefully received.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm a broadcast television presenter. Self Employed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cornell Creative Consulting, and what were your goals?

I needed a complete overhaul and rebrand of my profile website, which is the main vehicle for my online presence. I needed this website to represent my brand as I occasionally gain contracts through it.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was made aware of Cornell Creative through word of mouth (and have subsequently recommended them on to others for further work). When I met with Sean, he was very easy to work with, had a very positive can-do attitude and really listened to the project objectives that were important to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After an initial meeting to discuss the project, the website design work was commenced very quickly and I was regularly kept up to date with the progress. When items, content and decisions were needed from me, I was given more than adequate notice and felt very supported in my decision making. Wix was used as the key website builder platform as this meant I would easily be able to manage the content after the initial build. I was also shown very comprehensively how to achieve this.

How many people from the vendor's team worked with you, and what were their positions?

Just one. The founder.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was finished on time and to budget. I was delighted with the fresh look and feel that the website gave. Its functionality and UX was perfect and had been built so that it would be very easy for me to manage moving forwards. My contacts have increased by 100% easily since having the website.

Describe their project management style, including communication tools and timeliness.

I felt very supported through the process both creatively and administratively. I always felt like I was being listened to and worked collaboratively with. It was a genuine pleasure.

What did you find most impressive or unique about this company?

I was amazed at how simple the process was made for me and how stunning the results were.

Are there any areas for improvement or something they could have done differently?

My only disappointment early on was that it took a couple of weeks for us to have our kick off meeting as Cornell were so busy with other projects at the time.

BACKGROUND

Please describe your company and position.

I am the Director of Becolourful

Describe what your company does in a single sentence.

Brand strategy and voice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wonderment to accomplish?

• Visual identity and illustrations
• Social template
• Report design

SOLUTION

How did you find Wonderment?

LinkedIn

Why did you select Wonderment over others?

• Great culture fit
• Company values aligned
• Quality of work

Describe the scope of work in detail. Please include a summary of key deliverables.

Wonderment created the basic elements of the brand identity including logo, icons and colour palette. They then created templates for social media, decks and reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social media engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fast turnaround and always delivering more than expected and thinking everything through.

What was your primary form of communication with Wonderment?

Virtual Meeting

What did you find most impressive or unique about this company?

• They have a fabulous eye for design with great ideas and attention to detail.
• The concepts were immediately spot on.
• They understood the brief.

Are there any areas for improvement or something Wonderment could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Chief Creative Officer of Black Sun Global

Describe what your company does in a single sentence.

Stakeholder communication and engagement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cornell Creative Consulting to accomplish?

• Brand strategy
• Brand creative
• Brand activation

SOLUTION

How did you find Cornell Creative Consulting?

Referral

Why did you select Cornell Creative Consulting over others?

Great culture fit

How many teammates from Cornell Creative Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand strategy Brand creative Brand activation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Positive engagement and uptake by board

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time on budget high standard

What was your primary form of communication with Cornell Creative Consulting?

In-Person Meeting

What did you find most impressive or unique about this company?

• Service levels 
• Responsive 
• They delivered quality deliverables

Are there any areas for improvement or something Cornell Creative Consulting could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Chief Client Officer of Feld Advertising

Describe what your company does in a single sentence.

We're a full service, integrated creative agency driven by accountability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cornell Creative Consulting to accomplish?

• Brand refresh
• New website

SOLUTION

How did you find Cornell Creative Consulting?

Referral

Why did you select Cornell Creative Consulting over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned
• Responsive and engaged

How many teammates from Cornell Creative Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand refresh to evolve existing brand identity to something more modern. Consultation on UX to determine most appropriate platform to house the site. Top to bottom design across all site components.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time, on budget, site rating all delivered exceptionally.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, faster than expected and very efficient with communication. Handled very smoothly.

What was your primary form of communication with Cornell Creative Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

The speed at which they understood my company and our needs is impressive. Slotted in seamlessly as a part of our team and was never a 'vendor'

Are there any areas for improvement or something Cornell Creative Consulting could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Executive/Coach of Neom Divorce Coaching

Describe what your company does in a single sentence.

Coaching to support women at all stages of divorce and separation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cornell Creative Consulting to accomplish?

• Create a name
• Create a brand
• Build a website

SOLUTION

How did you find Cornell Creative Consulting?

Online Search

Why did you select Cornell Creative Consulting over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Cornell Creative Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Support to come up with a name for the business. 
• Create a logo and subsequent brand for the newly name business. 
• To include fonts, colour palette and imagery that were in line with the businesses values to help create a visual identity. 
• Build a website using all of the above. 
• Advise on social media templates, create templates for social media usage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We agreed a timeline for each section of the deliverables, each was met on time with excellent communication throughout. When the project was fully finished I left with every aspect of my project delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Expectations set from the outset with discussions around time needed for each stage as well as clear communication on what I needed to provide and when to move the project forward. 
• Flexible on timings when I needed to move agreed virtual meetings. 
• Intuitive approach to the work which helped me as I didn't have a strong picture in my mind of what I was aiming for visually.

What was your primary form of communication with Cornell Creative Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with the depth of their thought around each creative concept and the various options they presented. Once the concept was agreed Cornell grew it into a living, breathing reality. I felt totally understood and Cornell made the journey one of joy and purpose which has in itself transformed how I feel about the business going forwards.

Are there any areas for improvement or something Cornell Creative Consulting could have done differently?

No