William's House ltd

BACKGROUND

Please describe your company and position.

I am the Founder of Sci-translate

Describe what your company does in a single sentence.

Sci-translate is a scientific agency dedicated to healthcare content and research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire William's House ltd to accomplish?

• Restructure and redesign our website
• Improve user experience
• Create branded materials

SOLUTION

How did you find William's House ltd?

Referral

Why did you select William's House ltd over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from William's House ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

William's House took on the complete redesign of our website, focusing on not just giving it a fresh, modern look but also improving the overall user experience. They were responsible for streamlining our content, making the site easier to navigate, and ensuring it looked great across all devices. On top of that, they produced a range of branded materials for us, including templates, presentations, graphics, and custom icons– this all really helped strengthen our visual identity.

Key Deliverables

Website Redesign
William's House completely transformed our website, making it look professional and creative at the same time. The site is now fast, mobile-friendly, and easy to navigate. They focused on improving the user journey so visitors could find what they need quickly, and the design feels sleek and professional. Their attention to detail was fantastic, ensuring everything from page load speeds to the structure of the content was just right. We get so many compliments and positive feedback from clients now!

Improved UX
They ensured everything on the site flowed logically so our visitors could navigate it easily. They really thought about our target audience at every stage, which shows in people's smooth experience when using the site. 

Branded Templates & Marketing Materials
They also provided us with beautifully designed presentation templates, which have made a big difference in how we communicate internally and with clients. The graphics and icons they created for us are spot on—simple, professional, and perfectly aligned with our brand. They’ve given us a consistent, polished look across everything we do, from the website to our marketing materials. They really took the time to understand our brand and crafted visuals that perfectly reflect our identity. Their attention to detail was incredible!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased leads and website traffic – Since the redesign, the site’s improved navigation and design have clearly made it easier for visitors to find what they’re looking for, which has driven more engagement and client leads.
• Huge Increase in form submissions – One of the biggest wins has been the substantial increase in the number of form submissions through the site. We’ve seen a big spike in inquiries and requests as a result.
• Positive feedback from clients and Job applicants – Everyone comments on how much more professional and approachable the site feels. We’ve also had a number of people express interest in working with us, which we think is partly due to the stronger, more polished online presence that William's House helped us create.
• Interest from journalists – Another unexpected but welcome outcome has been the interest we’ve recieved from journalists, leading to some exciting opportunities for coverage.
• Functioning website – Finally, we now have a fully functioning, user-friendly website that’s aligned with our brand and meets the needs of our audience. The difference in usability is night and day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the entire project, the team at William's House were fantastic to work with. They kept us in the loop at every stage and were always open to feedback, making sure the end result was exactly what we were after. Their communication was excellent and they were proactive in suggesting improvements we hadn’t even thought of. It really felt like a partnership, not just a project.

What was your primary form of communication with William's House ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and genuine commitment to our vision. They take the time to truly understand our brand, our audience, and what we want to achieve. They were able to combine creativity with practical solutions in an incredibly impressive way. 
They truly cared about how the website functioned and how visitors interacted with it. This focus on UX, combined with their branding expertise, really made them stand out as a partner. They didn't settle for 'good enough', they really aimed for perfection and the founder is one of the most creative and clever people I've ever worked with.

Are there any areas for improvement or something William's House ltd could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Posto

Describe what your company does in a single sentence.

Social media in service of real life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire William's House ltd to accomplish?

• Delivering the new website of Post Social ready for launch

SOLUTION

How did you find William's House ltd?

Referral

Why did you select William's House ltd over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from William's House ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had an exceptional experience with a web development agency, notably working closely with an individual named William. His talent and communication skills were remarkable, truly setting the tone for the entire project. Scope of Work & Deliverables: 

• Custom Design & Responsive Development: Tailored design and seamless responsiveness across all devices. 
• E-commerce Integration: A secure and intuitive shopping experience, enabling smooth transactions and inventory management. 
• CMS Integration & SEO: Easy content management and enhanced search engine visibility. 
• Personalized Support: William and the team provided personalized guidance, making complex processes easy to understand and manage. 

The agency delivered beyond expectations, creating a website that’s not only visually striking but also user-friendly, optimized, and equipped with a robust e-commerce platform. William’s involvement was pivotal, offering clarity and creativity at every turn. I highly recommend their services for anyone looking to elevate their online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Ecommerce
• Brand awareness
• Mobile friendly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was impeccable. They consistently delivered on time, meeting every deadline with precision. Their response to my needs was proactive and highly personalized, ensuring a seamless and satisfactory project flow. Everything was perfect.

What was your primary form of communication with William's House ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

Working with William as a person and the quality of the work reflecting the quality of the team.

Are there any areas for improvement or something William's House ltd could have done differently?

While William’s House excelled in nearly every aspect, one minor area for improvement could be their initial project briefing process. It was slightly rushed, leaving a bit more room for detailed discussions at the outset. This would ensure an even smoother flow of ideas and expectations from the beginning. However, this was a minor hiccup in an otherwise flawless execution.

BACKGROUND

Please describe your company and position.

I am the Executive Assistant of London Psychiatry Clinic

Describe what your company does in a single sentence.

We are a private psychiatry clinic offering appointments with psychiatrists, psychotherapists, and other mental health specialists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire William's House ltd to accomplish?

• Web design and development

SOLUTION

How did you find William's House ltd?

Word of mouth

Why did you select William's House ltd over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and implementation of our 'specialists' pages including implementation of age of patient filter and FAQs. Design and implementation of a media enquiries page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Web pages are fit for purpose from a UI/UX perspective and aesthetically pleasing. All projects were completed within the requested timeframe.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were very responsive and projects were completed on time.

What was your primary form of communication with William's House ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

William was incredibly responsive and turnaround times for queries or fixes were very quick. The team was excellent at providing initial designs based on the briefs provided and were able to respond well to feedback on design elements.

Are there any areas for improvement or something William's House ltd could have done differently?

N/A