White Glove PPC

BACKGROUND

Please describe your company and position.

I am the Google Ads Agency Owner of Red Pine Digital

Describe what your company does in a single sentence.

We are a paid traffic management agency that services several sectors:

1. B2B SaaS
2. DTC ecommerce
3. DTC manufacturing
4. Local SMBs / brick and mortar 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Glove PPC to accomplish?

• Manage our client Google Ad campaigns

SOLUTION

How did you find White Glove PPC?

Referral

Why did you select White Glove PPC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from White Glove PPC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Affan and his team would always start right working with me right after doing a discovery call with a prospect.

They would complete a comprehensive Google Ads audit that I would present on the next call with the prospect.

9 out of 10 times, the prospect is so impressed that they would move forward with our ongoing retainer work to manage the account.

Affan and his team are so thorough in providing white-label services that I can be very hands-off and never even log in to the Google Ads manager. 

They are able to accomodate specific requests based on each client. I always come back to Affan and White Glove.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Never needing to log in to the Google Ads manager
2. Client emails being responded to so I didn't have to respond
3. Clients kept paying the retainer

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They accommodated every need I had. They made reports custom to each client I needed. They were very very accomodating. 

What was your primary form of communication with White Glove PPC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Affan has better processes and systems than any other white-label provider I've had.

Are there any areas for improvement or something White Glove PPC could have done differently?

We were still figuring this out in the beginning, but it's not a good match for super high-touch clients. Paired with a client-facing account manager is the best combination.