Welcome Digital

BACKGROUND

Please describe your company and position.

I am the Director of BR Cartronics

Describe what your company does in a single sentence.

Vehicle repair and diagnosis

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Welcome Digital to accomplish?

• To create a more professional and specialist brand presence online, helping attract higher-value customers, improve credibility, and generate more qualified enquiries through a modernised website experience.

SOLUTION

How did you find Welcome Digital?

Referral

Why did you select Welcome Digital over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Welcome Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Create a website to match the target audience.
• Be simple to navigate for customer on mobile and desktop
• easy to adjust wording and images without being complicated.
• Have a good platform for people to send enquiries and request quotes relevant to the information that they are looking at.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased enquiries

Stronger brand perception

A modern, professional website that better represents the business and their quality of work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was clear and asked the relevant questions to proceed on to the next task.

What was your primary form of communication with Welcome Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Welcome Digital's attention to detail, and the full website capabilities they explained, stood out.

Are there any areas for improvement or something Welcome Digital could have done differently?

Keep doing what you're doing.