WebSensePro

Please describe your company and your position there.

One 8 & Company is a boutique professional services firm focused on digital and business transformation. I am the CEO.

For what projects/services did your company hire WebSensePro?

WebSensePro is one of our delivery partners. They provide web development, SEO and other web-centric services for us.

What were your goals for this project?

WebSensePro worked on several projects for us over the year, the two largest being for a consulting company and a dental practice.

How did you select this vendor?

They reached out to me in response to an ad we ran. They appeared the most qualified at the right price.

Describe the project and the services they provided in detail.

Web development. SEO. Optimization. Net new website development and maintenance/improvements on existing platforms.

What was the team composition?

Unknown on their side.

Can you share any information that demonstrates the impact that this project has had on your business?

Both of the main projects were delivered on time and on budget.

How was project management arranged and how effective was it?

We held weekly calls as well as daily updates, if required.

What did you find most impressive about this company?

Customer service. They work your hours and respond quickly to requests.

Are there any areas for improvement?

I found it better when we provided creative direction and content, although we never engaged them specifically for these services. That said, we were generally happier with our own design work (where WSP did the coding) than when we left it to them. Really not a mark against them, but that's how we saw it. They remain in our stable of select providers, so that says something.

Please describe your company and your position there.

My company is a Law firm, and I am the owner/operator.

For what projects/services did your company hire WebSensePro, and what were your goals?

Creation of website, various with various Ganges, additions, and integrations over the years.

How did you select this vendor and what were the deciding factors?

We spoke about what I was looking for, and after our discussions I felt comfortable with beginning the process. The pricing is also very reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial setups and layout design of website. Updating various items as changes are needed, and advising on what works within website design,

How many people from the vendor's team worked with you, and what were their positions?

Usually the owner makes direct contact.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company has been very responsive to my needs over the years,, is very knowledgeable, always answers my questions thoroughly, and has reasonable pricing

Describe their project management style, including communication tools and timeliness.

The company always responds promptly through email, messages, or phone. The service is very professional, and personal.

What did you find most impressive or unique about this company?

I am very impressed with how promptly I receive a response to questions about my projects.

Are there any areas for improvement or something they could have done differently?

They are growing, and I am sure will eventually expand to additional services, such as annual check ins, or suggestions on new ways to improve website design/integration.