WebFX

BACKGROUND

Introduce your business and what you do there.

I’m the Director of Marketing and Business Development for a behavioral health company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed to overhaul and redesign our website and optimize SEO.

SOLUTION

What was the scope of their involvement?

WebFX has redesigned our website and is responsible for call tracking, CRM, SEO, and Google Business Panel. The team has also created content, handled technical aspects, and provided ongoing management.

What is the team composition?

We work with 2–5 teammates from WebFX.

How did you come to work with WebFX?

I’ve worked with WebFX before. We chose them over other options because they had high ratings, were a great culture fit, and offered good value for the cost.

How much have you invested with them?

The project cost less than $120,000.

What is the status of this engagement?

We started working together in April 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX has delivered an easier-to-navigate website with call tracking capabilities, optimized SEO, content creation, and an improved GBP. We’ve seen increased web traffic, higher search rankings, and more tracked calls. We’ve also seen more inquiries directly related to intake and admissions.

How did WebFX perform from a project management standpoint?

WebFX has great project management, and they always deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’ve been impressed with their professionalism and great communication.

Are there any areas they could improve?

There’s nothing we can come up with at this point.

BACKGROUND

Introduce your business and what you do there.

I’m a DMM at Agiloft, a CLM company. We provide no-code contract lifecycle management (CLM) software that uses AI to streamline contract processes, reduce compliance risk, and improve efficiency for legal, procurement, and sales teams.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed help improving our SEO, organic conversions, and traffic.

SOLUTION

What was the scope of their involvement?

WebFX provides copywriting and SEO services. The team writes SEO-optimized blog posts, CTAs for our website, and industry pages.

What is the team composition?

We work with 2–5 teammates from WebFX.

How did you come to work with WebFX?

My company was already a customer of WebFX. We chose them because they had high ratings, their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in April 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX’s work has improved our website traffic, conversions, SEO rankings, and AI SEO. The team has shared reports and analytics that show these improvements.

How did WebFX perform from a project management standpoint?

WebFX delivers on time and is very organized. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

WebFX’s easy communication, solid work, and results are impressive. We love our account representative, Rachel.

Are there any areas they could improve?

I don’t think there’s anything they can improve.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Diamond Event & Tent

Describe what your company does in a single sentence.

We rent event decor and tent services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Manage Organic SEO
• Manage Paid Search

SOLUTION

How did you find WebFX?

Referral

Why did you select WebFX over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improve website traffic, lead quality, and conversion rate utilizing integrated campaigns across SEO and social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic by 25%. Increased conversion rate by 20%. Increased impressions by 30%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire team consistently met deadlines across deliverables, and were quick to respond to varying needs.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team offered great expertise in technical SEO and other paid advertising efforts, while being consistent in timelines and optimizations of campaigns.

Are there any areas for improvement or something WebFX could have done differently?

Creative content for paid advertising could be improved, but still offer great results and these results are consistently enhanced through optimization.

BACKGROUND

Please describe your company and position.

I am the Sales & Marketing Manager of JBS Industries

Describe what your company does in a single sentence.

We are a chemical manufacturer for car wash soap.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Drive leads to our website via different digital means
• Drive revenue through ecommerce
• Increase website traffic

SOLUTION

How did you find WebFX?

Referral

Why did you select WebFX over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build New website
• ecommerce capabilities
• email marketing
• Social Media

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• increase leads
• increase phone calls
• online revenue
• social media growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WebFX was great in communicating through phone calls and emails.  everything was kept in one place on content genuis.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone is great and well knowledgable of what is being expected from them

Are there any areas for improvement or something WebFX could have done differently?

Not that I can think of

UPDATED REVIEW

This review was published on February 11, 2019
Erika Fey
Marketing Director, JBS Industries
Other industries
Lebanon, Ohio
51-200
Jan 2014 - Ongoing
$50,000 to $199,999
Verified
Project summary
WebFX provides ongoing SEO and PPC support, including managing a Google Ads account and blog content creation. They also redesigned an existing WordPress site.

Feedback summary
The online advertising efforts and website redesign contributed to a significant leap in organic site traffic in the multi-year engagement. The WebFX team’s transparency and valuable expertise have made them a reliable partner. Their collaborative support has made the project flow smoothly.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for JBS Industries. We manufacture industrial chemicals primarily for car washes and other distributors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed SEO and paid search support for our website. We hired WebFX to help with this process and redesign our website.

SOLUTION

What was the scope of their involvement?

WebFX redesigned our existing WordPress site to optimize the platform. They provide a range of PPC and SEO services, including creating a set of keywords and performing market research. Their team also established our GoogleAds account.

In addition, WebFX writes content for our blog. To do this, they find topics that relate to our industry, run the material by our team, and post it with our approval.

What is the team composition?

Casey (Internet Marketing Strategy, WebFX) has managed our account since the start of the engagement.

How did you come to work with WebFX?

I wasn’t a part of the hiring process, but we followed a referral from someone within our industry. They had worked with WebFX in the past and had a positive experience.

How much have you invested with them?

We spend between $2,000–3,000 every month for their services.  

What is the status of this engagement?

We began working together in 2014, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with WebFX has helped us be successful. An example of their positive impact is the drastic increase in organic site visits we’ve reached. When we first began working with WebFX, we only had 400 organic visits, and that number has since increased to 10,000, which is valuable to us.

How did WebFX perform from a project management standpoint?

Their team uses Basecamp to keep track of the project and house all documentation. I’m easily able to upload templates or graphics for WebFX to use. They have a checklist to make sure they’re hitting timelines and accomplishing the right tasks. When they anticipate needing to extend a deadline, they’re very transparent and communicative. If we have suggestions, they give us their honest input about whether or not our budget would allow it.

We have monthly calls with their team. The meetings focus on our previous month’s traffic and future updates they'll be making to the plan.

What did you find most impressive about them?

Their insightful team help us realize our goals and find effective ways to track our progress. Some metrics are hard to measure, so they’ve helped us put our goals into perspective and better understand how it will look.

Are there any areas they could improve?

Because there are limitations with a WordPress template, their graphics support hasn’t been as great as we would’ve liked.

Do you have any advice for potential customers?

Although we’re a small company, having a specific person dedicated to communicating with WebFX helps us get the most out of the engagement. If you give them attention and provide insight along the way, the process will be more productive and grow more quickly.

STAR RATINGS

Overall rating: 5.0
Quality: 4.5
Cost: 5.0
Schedule: 5.0
Willing to refer: 5.0

BACKGROUND

Please describe your company and position.

I am the Marketing and Demand Generation Manager of a water management solutions company

Describe what your company does in a single sentence.

Leader in Smart Water & Chemical Management Solutions, featuring state-of-the-art technology, chemical feed & control equipment, and testing products and supplies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Enhance and further SEO, while giving us great content and counsel.

SOLUTION

How did you find WebFX?

• Online Search
• Referral

Why did you select WebFX over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from WebFX were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

WebFX partners with our team to improve overall website performance, with a primary focus on increasing organic search visibility, strengthening on-site content, and enhancing the user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Met all project milestones on time or ahead of schedule
• Speedy and effective work
• Open to feedback ALWAYS!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management is outstanding. They are clear, ask the right questions, are very efficient, and strive to complete every project with excellence. 

What was your primary form of communication with WebFX?

Virtual Meeting

What did you find most impressive or unique about this company?

• "Yes" attitudes!
• Great listeners. Seeks to understand the project and the purpose every time
• Quick turnover with limited mistakes (if any)
• The team is so friendly, optimistic, and pleasant to work with.

Are there any areas for improvement or something WebFX could have done differently?

None!!

BACKGROUND

Please describe your company and position.

I am the CEO of Plumberisto

Describe what your company does in a single sentence.

----------

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• ppc

SOLUTION

How did you find WebFX?

Referral

Why did you select WebFX over others?

Close to my geographic location

How many teammates from WebFX were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

ffdffd

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good employers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

its awesome

What was your primary form of communication with WebFX?

Email or Messaging App

What did you find most impressive or unique about this company?

Good connection with customer

Are there any areas for improvement or something WebFX could have done differently?

They were perfect.

BACKGROUND

Please describe your company and position.

I am the marketing strategy of Clunext Digital Marketing Agency

Describe what your company does in a single sentence.

• Professional & Clear

Clunext is a performance-driven digital marketing agency that helps businesses achieve measurable growth through data, strategy, and creativity.

•  Growth-Focused

Clunext empowers brands to scale smarter with data-driven digital strategies that convert clicks into lasting growth.

•  Full-Service Emphasis

Clunext is a full-service digital marketing agency specializing in SEO, paid advertising, branding, and analytics to drive measurable business results.

•  Creative & Modern

Clunext blends data, creativity, and technology to build powerful digital strategies that deliver real, scalable results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Develop a comprehensive digital marketing strategy to increase qualified leads and improve overall online visibility.
• Implement data-driven SEO and paid advertising campaigns to boost organic traffic and reduce customer acquisition costs.
• Implement data-driven SEO and paid advertising campaigns to boost organic traffic and reduce customer acquisition costs.
• increase organic traffic by 50% in 3 months” or “reduce cost-per-lead by 20%

SOLUTION

How did you find WebFX?

• Online Search
• Referral
• Clutch Site

Why did you select WebFX over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved developing and executing a comprehensive digital marketing strategy designed to strengthen the client’s online presence, increase qualified traffic, and drive measurable business growth. The scope included a mix of strategic planning, creative execution, and performance optimization across multiple digital channels.  Key Deliverables

• Digital Strategy Blueprint: A detailed roadmap outlining target audiences, marketing objectives, KPIs, and performance benchmarks.
• SEO Optimization: Keyword research, on-page optimization, technical SEO audit, and content strategy to improve organic visibility.
• Paid Advertising Campaigns: Setup and management of Google Ads, Meta Ads, and retargeting campaigns focused on ROI and lead generation.
• Content Marketing Plan: Creation of a content calendar, blog strategy, and brand-aligned messaging to engage the target audience.
• Analytics & Reporting: Integration of Google Analytics 4, conversion tracking, and monthly performance reports with actionable insights.
• Brand Positioning & Messaging: Refinement of brand identity and tone for consistency across digital channels.
• Continuous Optimization: Ongoing performance testing, A/B experiments, and campaign refinements for sustained growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes
The project delivered strong, quantifiable results that demonstrated significant improvement in both visibility and performance across all digital channels:

• Website Traffic Growth: Achieved a 65% increase in overall website traffic within three months through a combination of SEO and paid advertising.
• Lead Generation: Boosted the number of qualified leads by 40%, improving lead quality and conversion readiness.
• Conversion Rate Improvement: Enhanced landing page performance, resulting in a 25% increase in conversion rate.
• Cost Efficiency: Reduced cost per acquisition (CPA) by 22% through campaign optimization and smarter ad targeting.
• SEO Performance: Increased the number of high-value keywords ranking on page one of Google by 50%, improving organic visibility.
• Engagement Metrics: Grew average session duration by 35%, indicating improved content relevance and user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management process was highly organized, transparent, and results-oriented. The Clunext team maintained a clear timeline and delivered all project milestones on or ahead of schedule.

They used collaborative tools such as Trello and Google Workspace to track progress, share updates, and manage tasks efficiently. Weekly check-ins and monthly performance reviews ensured complete visibility into project status and key deliverables.

Communication was excellent — they were responsive, proactive, and adaptive to feedback. Whenever new ideas or adjustments were needed, Clunext acted quickly to realign strategies without disrupting progress.

Their structured yet flexible approach made collaboration smooth and productive, creating a sense of true partnership throughout the engagement.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive or Unique Aspect
What stood out most about Clunext was their performance-driven mindset and data-backed approach to every aspect of digital marketing. Unlike many agencies that focus on vanity metrics, Clunext prioritized real business outcomes — measurable growth, ROI, and long-term scalability.

Their ability to combine creative storytelling with analytical precision made their strategies both innovative and effective. The team was proactive, transparent, and deeply committed to understanding our business goals before executing campaigns.

We were especially impressed by their clarity in communication, fast execution, and genuine partnership attitude — they worked more like an in-house team than an external vendor.

Are there any areas for improvement or something WebFX could have done differently?

Areas for Improvement
Overall, the collaboration with WebFX was highly positive, and the results met — and often exceeded — expectations. If there’s one area for improvement, it would be to increase post-campaign consultation frequency to review performance insights more regularly and identify new growth opportunities faster.

Additionally, offering more real-time dashboard access or deeper integration with our internal analytics tools would make it easier to track progress between reporting cycles.

These are minor suggestions, as WebFX’s professionalism, responsiveness, and strategic expertise were consistently excellent throughout the engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the director of e-commerce at an eyewear retail company. We provide affordable, quality eyewear with same-day service through a nationwide network of brands. We also partner with optometrists and use technology to enhance the customer experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed to increase SEO and keyword relevance across all channels. Additionally, we needed support in generating traffic for our e-commerce initiatives.

SOLUTION

What was the scope of their involvement?

WebFX has been providing technical SEO analysis, content creation, and blog posts. The team focuses on on-page optimization. They also create brand content, product information, and customer assistance information.

What is the team composition?

We work with 11 teammates from WebFX.

How did you come to work with WebFX?

We found them through an online search. We chose WebFX over other options because of the full suite of services they offered. They provided not just technical SEO but also content support and monitoring.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 25% growth in online traffic in one year.

How did WebFX perform from a project management standpoint?

WebFX is always on time or ahead of schedule. They prioritize internal requests over other items they’re working on. We communicate via email, message board, and conference calls.

What did you find most impressive about them?

WebFX’s ability to deliver on all elements we’re looking for is impressive. Additionally, their availability and detailed communication stand out.

Are there any areas they could improve?

No, they’re fantastic.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at Guardian Booth. We design, manufacture, and deliver high-quality prefabricated modular structures such as offices, guard shacks, kiosks, and shelters for various applications across North America.

OPPORTUNITY / CHALLENGE

What challenges or obstacles have you encountered while working with WebFX on this project?

Keeping up with WebFX has been a challenge. They’re quick and efficient with their SEO recommendations.

SOLUTION

What was the scope of their involvement?

We hired WebFX for SEO optimization. The team has reviewed and rewritten SEO-optimized copy for every page of our website. Additionally, they’ve provided a call tracker solution that has significantly increased our customer experience when they call for a quote.

What is the team composition?

We work with 3–5 teammates from WebFX.

How did you come to work with WebFX?

I worked with WebFX at a previous company. We chose them for this project because of their experience and value.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 35% increase in organic traffic to our website.

How did WebFX perform from a project management standpoint?

WebFX's project management is excellent, and they're extremely knowledgeable.

What did you find most impressive about them?

WebFX's communication has been impeccable.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

I’m the director of digital marketing at Custom Truck One Source. We’re the first true single-source provider of specialized truck and heavy equipment solutions. Our company offers a vast rental fleet, new and used equipment sales, aftermarket parts and tooling supply, world-class service, customization, and remanufacturing.

OPPORTUNITY / CHALLENGE

We needed support with content writing, on-page SEO, and technical SEO.

SOLUTION

What was the scope of their involvement?

WebFX writes content, helps us improve our authority score, and keeps an eye on our technical SEO. The team has also suggested many changes to help improve our SEO, including adding CTAs, improving our internal linking structure, and rewriting content.

What is the team composition?

We work with two teammates from WebFX.

How did you come to work with WebFX?

We found WebFX on Google and researched them on G2. After seeing their reviews and having a call with them, they became the obvious choice. We chose them because they had better reviews, offered easier implementation, and required low involvement from our side. Since we’re a lean team, having someone else focus on SEO was huge.

What is the status of this engagement?

We started working with WebFX in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a consistent increase in organic rankings and traffic. Additionally, organic traffic leads increased by 106% from 2023 to 2024.

How did WebFX perform from a project management standpoint?

I love having one point of contact for everything. The person knows what he’s talking about and does most of the work himself. I don’t like other vendors that have an account manager, contract manager, sales manager, and invoice contact. I only deal with one person at WebFX. We communicate via email.

What did you find most impressive about them?

Having one point of contact is impressive.

Are there any areas they could improve?

WebFX could provide more proactive technical help. We’ve had some technical issues that have gone on for a while.