WeAreWay

BACKGROUND

Please describe your company and position.

I am the CEO of Sarma

Describe what your company does in a single sentence.

Logistics company operating in the Baltic states

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WeAreWay to accomplish?

• A custom logistics software solution that streamlines fleet management, shipment tracking, and route optimization to improve efficiency and reduce operational costs.

SOLUTION

How did you find WeAreWay?

Referral

Why did you select WeAreWay over others?

• Good value for cost
• Referred to me

How many teammates from WeAreWay were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’re in logistics and needed help improving some of our internal processes. A friend in the industry recommended this company, mentioning their strong experience with logistics projects — and he was right. The team quickly understood our challenges, offered valuable advice, and delivered a custom software tool that automates shipment scheduling and improves route planning. We noticed real improvements within the first few weeks of using it. Communication was clear and professional, though occasionally a bit delayed. Overall, we’re very satisfied with the collaboration and the results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first few weeks of implementation, we saw a 25% reduction in manual scheduling time and improved route efficiency, resulting in faster delivery coordination and fewer delays. Internal reporting also became more accurate and timely thanks to real-time data visibility. These improvements directly contributed to smoother operations and time savings across our logistics team. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was handled professionally. Most milestones were met on time, and the team was flexible when our needs changed along the way. They listened carefully, made practical suggestions, and were generally quick to respond. It helped keep things moving without major delays.

What was your primary form of communication with WeAreWay?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our business quickly and offer practical, tailored solutions was the most notable aspect.

Are there any areas for improvement or something WeAreWay could have done differently?

The main area for improvement was timing — the project took longer than initially expected. Clearer timelines and more proactive updates would have helped manage expectations better.