We love HR | Beratung & Agentur

BACKGROUND

Please describe your company and position.

I am the Head of HR of an IT services company.

Describe what your company does in a single sentence.

We are an IT services company specializing in cybersecurity, IT infrastructure, cloud solutions, and managed IT services. We help organizations protect their systems, improve operational reliability, and build secure, scalable technology environments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We love HR | Beratung & Agentur to accomplish?

• Improve the effectiveness and efficiency of the HR organization
• Assess and optimize the HR service portfolio
• Develop and implement a future ready HR Target Operating Model

SOLUTION

How did you find We love HR | Beratung & Agentur?

Referral

Why did you select We love HR | Beratung & Agentur over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from We love HR | Beratung & Agentur were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on assessing and redesigning the HR organization to improve effectiveness, customer orientation, and strategic alignment. We love HR conducted a comprehensive analysis of the existing HR setup, facilitated multiple stakeholder workshops, and evaluated the current HR service portfolio. Key deliverables included a structured HR portfolio assessment, insights into strengths and improvement areas of the existing organization, recommendations for optimizing HR processes and responsibilities, and the design of a future HR Target Operating Model. The project also delivered a clear organizational proposal, decision making materials for leadership, and a practical roadmap for implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project provided full transparency into the HR service portfolio and established a clear target structure for the future HR organization. As a result, leadership gained a shared understanding of HR priorities, responsibilities, and improvement opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was highly professional, structured, and reliable throughout the engagement. All key deliverables were provided on time, and the project was managed with clear communication, well prepared workshops, and transparent planning.

What was your primary form of communication with We love HR | Beratung & Agentur?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their strong customer focus and highly pragmatic approach. Rather than applying generic consulting frameworks, they took the time to understand our specific situation and tailored their recommendations accordingly. Their ability to combine strategic thinking with practical implementation support was particularly valuable. They were focused on delivering solutions that worked in reality, not just on creating concepts or presentations. Throughout the project, they acted as a true partner and made a meaningful contribution to the success of the initiative. The collaboration was efficient, customer focused, and delivered tangible results. We would gladly work with We love HR again and can strongly recommend them.

Are there any areas for improvement or something We love HR | Beratung & Agentur could have done differently?

Nothing special