WBC Designs

BACKGROUND

Please describe your company and position.

I am the Health and Fitness Instructor/Educator of Brodybuilding Fitness

Describe what your company does in a single sentence.

We provide health and fitness services for any type of individual with health and fitness goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web by Craig to accomplish?

• Website for information delivery
• E-commerce
• Marketing

SOLUTION

How did you find Web by Craig?

Referral

Why did you select Web by Craig over others?

Close to my geographic location, Pricing first our budget, Good value for cost, Referred to me

What was the size of Web by Craig’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Through providing me with steps, Craig collected information for me pertaining to my business and intentions with the website. I provided him with all of the details about my branding and services along with some examples I have come across in my industry.

He then provided me with new ideas, suggestions and solutions for how to go about listing my services so that they are well aligned with the e-commerce structure. To-date, he provides quick updates when I require them. The project will develop within the next couple of months and I know that he will continue to serve me well as a customer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales
• Website Traffic
• Email Inquiries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Craig puts his clients first. I always receive answers within the first hour of sending him a request. If something needs clarification, he asks and gets right to work. Generally, everything is well understood and well-received because he is critical and attentive.

What was your primary form of communication with Web by Craig?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The number of services he actually provides and the caliber he delivers.

Are there any areas for improvement or something Web by Craig could have done differently?

Not that I can personally attest to.

BACKGROUND

Please describe your company and your position there.

I'm the Operations Manager for the North American division of a Chinese connector and cable assembly manufacturer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ?

Web by Craig has helped us with various projects over the years. The most current was to improve our online security and email security. Previously, Web by Craig has installed our LAN and continues to help with maintenance and updates.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have a long time relationship with Web by Craig. The primary reason we chose and continue to work with Web by Craig is that they have earned our trust with the huge amount of help provided over the years. As we've grown, Web by Craig has helped us manage our IT needs.

Describe the project in detail and walk through the stages of the project.

When installing our LAN, Web by Craig provided us with different options. We discussed internally, reviewed again with Web by Craig then made our choice. Once the system was installed, Web by Craig returned to our office to make sure everything functioned as planned.

How many resources from the vendor's team worked with you, and what were their positions?

We normally speak directly with Craig. But, for the LAN project, there were two technicians with specific skills relating to LAN installations who performed the actual installation.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With Web by Craig's help, we were able to transition quickly to a work from home environment when COVID restrictions made coming to our office a problem. This absolutely allowed us to continue to support our global customers without missing anything.

How effective was the workflow between your team and theirs?

Craig is quick to respond and will verify our LAN remotely or visit our office to help if/when needed

What did you find most impressive or unique about this company?

Web by Craig has an excellent knowledge base and does not push us to invest in technology we do not need.

Are there any areas for improvement or something they could have done differently?

I have nothing to suggest

BACKGROUND

Please describe your company and your position there.

Small business making masks, scrub caps, headbands and ear savers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web by Craig, and what were your goals?

I hired Web by Craig to create and design my website and business logo. My goals were to have a simple design, but that gave the message of what my business was about and Craig executed that perfectly!

SOLUTION

How did you select Web by Craig and what were the deciding factors?

I chose Web by Craig because he was professional, creative and had many options available based on my budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had many zoom meetings to discuss details of the website and training on how to use it. I sent an email with a list of information to be used for the site and any details that needed to be corrected was done.

How many people from the vendor's team worked with you, and what were their positions?

Craig is the main person that I worked with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients loved the design of the site and found it very easy to shop.

Describe their project management style, including communication tools and timelines.

Great communication through email and deadlines were all met on time.

What did you find most impressive or unique about this company?

Web by Craig is very creative. They take initiative to suggest ideas to help my business grow.

Are there any areas for improvement or something they could have done differently?

There were minor glitches that happened on the website, but Craig was quick to resolve it the same day!

BACKGROUND

Please describe your company and your position there.

I am a dream analyst who owns The Dream Interpretation Center Inc. I am an author and a speaker. I offer private consultations for individuals, and lectures and workshops to companies and schools. I also write a column with OprahDaily.com and PsychologyToday.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web by Craig, and what were your goals?

Web by Craig runs all aspects of my internet site.

SOLUTION

How did you select Web by Craig and what were the deciding factors?

Craig was referred to me by a mutual connection. He came with a terrific review and recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At present we are working together to completely change my URL, top to bottom. Web by Craig is overseeing any outside help and is himself constructing the format and implementation of the new site.

How many people from the vendor's team worked with you, and what were their positions?

It is Craig who is working on the project and he has introduced me to a copyrighter.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This project is only just beginning, but I have received EXCELLENT service from Craig sine we began working together in 2018

Describe their project management style, including communication tools and timelines.

Craig is a hard worker and I never have to wait on him to take care of whatever needs to be done.

What did you find most impressive or unique about this company?

The team personally deals directly with me and always has an easy and professional attitude.

Are there any areas for improvement or something they could have done differently?

No. I'm a satisfied client. Always have been!

BACKGROUND

Please describe your company and position.

 I am the President of a real estate company 

Describe what your company does in a single sentence.

Real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web by Craig to accomplish?

• Complete website
• Improve marketing

SOLUTION

How did you find Web by Craig?

• Referral
• Other

Why did you select Web by Craig over others?

Pricing fit our budget

How many teammates from Web by Craig were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create new website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wonderful

What was your primary form of communication with Web by Craig?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their cost-effective pricing.

Are there any areas for improvement or something Web by Craig could have done differently?

Perfect

BACKGROUND

Please describe your company and your position there.

I design and create jewellery as well as offer workshops to teach others to create their own jewellery

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web by Craig?

To create social media accounts optimize them and teach me how to manage them and make quality posts.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have used them in the past for web design and was very happy

Describe the project in detail and walk through the stages of the project.

After meeting with Craig and assessing our needs and budget he connected me with his social media expert sharone who guided me and together both of them did what was needed.

How many resources from the vendor's team worked with you, and what were their positions?

Two people, the owner and social media expert

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My experience with Web by Craig is totally helpful, and the people I work with are amazing. They helped me setup and manage my social media accounts. They gave me very helpful tips and were extremely patient!

How effective was the workflow between your team and theirs?

Easy. They were so patient, quick to reply and attentive to our needs

What did you find most impressive or unique about this company?

Willing to work with an old person like myself who does not know how to use technology and for a small budget

Are there any areas for improvement or something they could have done differently?

Nothing. They were perfect