Voquent

BACKGROUND

Please describe your company and your position there.

I am the production supervisor for a media development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals?

We use actors for voice over narration.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them using a google search, they had a good roster of talent available and competitive prices. They were very responsive.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Not at liberty to share.

Who did you work with and what was the feedback process like?

I worked with Jules and Amy at Voquent. They were very responsive and helpful, responding to questions after hours, accommodating different time zones, and securing the talent and the recording at short notice.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not at liberty to share.

Describe their project management style, including communication tools and timeliness.

All communication through email, very fast response times.

What did you find most impressive or unique about this company?

Personal contact with the agents and the flexibilty of the talent.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Producer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals?

Voiceover artist, tackling 10 x short 30 second scripts.

SOLUTION

How did you select this vendor?

Existing relationship, knowing they deliver high quality talent every time! They are always super helpful, friendly and professional.

Describe the scope of their work in detail, including any steps and the final deliverables.

Series of short videos, explaining all the key features the client's company offers.

How many people from the vendor's team worked with you, and what were their positions?

• Jules, Account Manager
• Olivia, Production Co-ordinator

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall it was such a smooth process working with Voquent, they are always my go-to company for voiceover talents. They offer a wide range of talent and always are accommodating and flexible with my project needs!

Describe their project management style, including communication tools and timeliness.

Communication was consistent, and were able to deliver with our timeline without a problem! Luckily, we had a bit of time on this one, but on other projects even when it's a quick turnaround they are always super willing to help.

What did you find most impressive or unique about this company?

Overall professionalism and great/friendly people! Makes the process so much nicer :)

Are there any areas for improvement or something they could have done differently?

None!

BACKGROUND

Please describe your company and your position there.

Project Manager at a communications and branding agency in London

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent?

We hired Voquent to supply us with a voice-over for a campaign regarding women's reproductive health.

SOLUTION

How did you select this vendor?

We found them on google and they were great!

Describe the scope of their work in detail.

We wanted to find diverse voice overs for a campaign that would have a wide reach for an organisation.

What was the team composition?

I worked closely with Jules and she was extremely helpful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was absolutely great and the client was extremely happy with the outcome.

How effective was the workflow between your team and theirs?

Jules provided us with an ample amount of demos to choose from and was extremely responsive. They even booked the VO on the same day we submitted our request.

What did you find most impressive about this company?

Their responsiveness and attentiveness to our needs. They continuously made sure we were happy with the process and even followed up after the project had been completed.

Is there any area for improvement or anything that could have been done differently?

No, Voquent was absolutely great.

BACKGROUND

Please describe your company and your position there.

We are an evidence-driven creative company and I am a Producer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent?

We had a series for animations that focused on different regions around the country and for each different region we wanted a VO with a different accent , in this case a Welsh accent and Welsh version.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were fast to respond, eager to help and at a competitive price for the service they delivered.

Describe the project in detail and walk through the stages of the project.

We used Voquent to source, book and liase with the VO's to find our perfect match. On the call itself, they were fantastic with the Welsh translation with their extensive support and they sent the files of swiftly afterwards.

How many resources from the vendor's team worked with you, and what were their positions?

Struan (Account Manager) and a technician.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Campaign is only just live so no data on this but the client was extremely happy.

How effective was the workflow between your team and theirs?

They stayed in constant contact and gave updates throughout the process.

What did you find most impressive or unique about this company?

Their customer service and friendliness were superb.

Are there any areas for improvement or something they could have done differently?

Just to keep adding to their roster for VO's.

BACKGROUND

Please describe your company and your position there.

I’m a producer for a video production company that specializes in creating commercial, promotional videos, and documentaries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals?

We were looking to have a voiceover recorded for a promotional video.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked into a few other companies, but the talent we chose from Voquent matched more with the project's needs, plus the prices were more affordable and fitting to our budget.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a specific talent in mind for our project so we assessed the needs and provided them with the script that we needed to be recorded. They were very accommodating to our schedule and demands.

Who did you work with and what was the feedback process like?

I worked with two people from their team, Jules (Account Manager) and Amy (Producer).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video hasn't been released yet, but our client is very happy with the result.

Describe their project management style, including communication tools and timeliness.

Their project management is great. They’re attentive, fast in terms of communication (done via email), and very accommodating.

What did you find most impressive or unique about this company?

The website is very easy to use and the layout makes it quite easy to find talents corresponding to your needs. They also answer fast which makes our work more convenient.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the production manager of a music and audio studio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals?

We needed a voiceover artist with a sweet and deep voice for a video about the concept thought for a logo of a medical clinic in Brazil.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for companies that provided voiceover services in the UK, and found a great V.O. artist at voquent that was perfect for the job. The staff was also very helpful and that was a factor for us to decide to work with voquent.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started talking through e-mail about the possibility of Hannah, the artist, to work with us. Jules explained to me how the company worked and gave me an estimative of the cost for the voiceover. Hannah sent us a sample reading of the final script and we scheduled a call with her so that she could be directed while recording it. After the recording, she sent us the file and it all worked out great.

Who did you work with and what was the feedback process like?

We worked with the agent Jules, she helped us with the whole process and was very helpful. Alex also helped us a lot and both of them were always available when we needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is not finished yet, but our client was really happy with the voiceover.

Describe their project management style, including communication tools and timeliness.

Jules was always available and understanding about our tight deadline. We talked via e-mail and also the phone. We thought that the different time zones would be a problem, but we found a way to make it work.

What did you find most impressive or unique about this company?

They took time to learn about the project, and also were interested in doing their best to accommodate our needs.

Are there any areas for improvement or something they could have done differently?

Not really, they did a great job.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a self-publishing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent?

I hired Voquent to record two audiobooks about finance and now we're working on a self-help project. Voquent helped me by finding the best voiceover for my needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

I decided to choose Voquent because of their customer service and their availability in helping their customers. The website is so professional and helps customers to navigate and discover the best voiceovers.

Describe the project in detail and walk through the stages of the project.

I always talked to Struan at the beginning and he helped me in each phase of the project, he answered all my doubts and questions and, when I finally chose my voiceover, he asked me feedback about the narrator.

How many resources from the vendor's team worked with you, and what were their positions?

An account manager followed my order and then other admin colleagues took care of the economical side of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I'm still in the start-up phase, so I cannot tell you the results of my audiobooks, but at the moment I'm very happy with the service of Voquent and I hope to work with them many many times! 😊

How effective was the workflow between your team and theirs?

The workflow was perfect, fast, and effective.

What did you find most impressive or unique about this company?

They're so helpful and kind with their customers, professionals with a big heart!

Are there any areas for improvement or something they could have done differently?

Sincerely, I cannot imagine something that they can improve...

BACKGROUND

Please describe your company and your position there.

Ikeja Wireless is a home-grown tech company that builds tools and services enabling affordable internet access to Townships and low serviced communities in South Africa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals??

With the launch on our inbound call centre we required high quality recordings for our IVR.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Voquent based on their reputation and positive experiences working with them in the past.

Describe the project in detail and walk through their service package, including any calling tools used.

We used them for the studio recordings of our phones scripts only.

Who did you work with and what was the feedback process like?

Jules was fantastic, explained the service to me perfectly and was immediately available for a meeting. Very professional and left me feeling confident in the service being provided. Quick to flex around my needs. The voice actor and studio were secured incredibly fast with our preferences met perfectly. The turnaround time and quality of the work provided by Michael was very impressive. I received my recordings days before I was expecting them.

RESULTS & FEEDBACK

What did you find most impressive or unique about this company?

Their service was really brilliant!

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a translation services company, working with clients to deliver print and online material to reach non-English-speaking markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals?

We hired Voquent to create synced VOs

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended to us by another studio. Their efficiency, price and excellent communication led to me selecting them.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

Files shared with them via WeTransfer. They provided us with multiple VO artists which we whittled down to 3 and they quickly got back to confirm our 1st choice. They managed transcription and editing of the script for VO.

What was their cost structure like?

Cost set by total word count, complexity, language being translated into.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

High-quality translation, the project delivered on time to a very tight deadline. End client very happy.

What did you find most impressive or unique about this company?

They had excellent communication and flexibility to work with a very tight deadline. Jules (account manager) and Olivia (producer) were a joy to work with and I felt very confident that they would deliver.

Are there any areas for improvement or something they could have done differently?

None. It was an incredibly fast turnaround.

BACKGROUND

Please describe your company and your position there.

I am the Design Specialist for the Global Corporate Communications team of our business. I create and oversee work varying across presentations, videos, intranet, website and socials. Ensuring the corporate brand of the business it's properly used and developed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voquent, and what were your goals?

Our company has a long storied history along with many complicated internals business unit trading. We brought in voquent to help in the audio production of video series explaining more about the business and how it operates.

SOLUTION

How did you select this vendor and what were the deciding factors?

This vendor was selected by my predecessor, I have continued to use because I saw the hard work and quick turnaround used on previous project. This has continued to be demonstrated on every project since. Fast, friendly and professional.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We will develop a script internally. Contact Voquent about our desired voice actor, they will get in touch, help arrange a date. Facilitate the recording online so that we can listen in and live direct. The VO artist will then pass the audio back to voquent who then perform audio post processing and word documents and deliver the final audio on a very fast turnaround.

Who did you work with and what was the feedback process like?

My main contact for projects has been Jules . She is nothing short of a delight to work with. Always fast with email responses and getting the project set up, will email to check in progress and make sure all goes smoothly. Thank you Jules.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The videos produced using audio from voquent has been shown across the business and around the globe reaching over 2000 employees. the artists we used from voquent fitted our brief perfectly and aligned with the brand and tone of voice we want to use. The audio production was great and raised the quality of the videos to make them entertaining and easy to understand. Many other people around the business have asked for my contact within Voquent as they want to use them for other projects.

Describe their project management style, including communication tools and timeliness.

Account handler very easy to work with (Jules). Everyone else I have spoken with at Voquent has also been extremely helpful and friendly. Use of zoom to live direct audio recordings has been seamless. And all work is done in a very timely manner.

What did you find most impressive or unique about this company?

We were impressed by their willingness to help complete projects and the timely and friendly manners of all the high quality work.

Are there any areas for improvement or something they could have done differently?

nothing to date.