Volya Technologies Inc

BACKGROUND

Please describe your company and position.

I am the CMO of ZentixSoft

Describe what your company does in a single sentence.

ZentixSoft is a UK-based software development company helping businesses grow faster with AI, automation, and custom software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Volya Technologies Inc to accomplish?

• We hired Volya Technologies to design and integrate an AI-based fraud detection system for our client project for a mobile-first payments platform, with the goal of catching fraudulent transactions in real time while keeping payment processing fast enough to avoid disrupting legitimate users.

SOLUTION

How did you find Volya Technologies Inc?

Online Search

Why did you select Volya Technologies Inc over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Volya Technologies Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our client, a seed-stage startup building a mobile-first payments platform for emerging markets, saw fraud attempts grow as it scaled past 5,000 users. Manual review was slowing payments and causing churn, so the client needed an AI-based solution balancing speed with security. Volya Techologies team designed and trained an ML model for transaction anomaly detection, integrated it into the client's payment flow for real-time fraud scoring, and built a feedback loop so confirmed fraud cases continuously improved the model. Key deliverables: a production-ready fraud-scoring engine, real-time payment flow integration, and an automated feedback/retraining pipeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI-based fraud detection system reduced fraud losses by 45% within the first three months while processing 99% of legitimate payments instantly, with no added delay. These results also helped our client build trust with investors, contributing to a $5M Series A raise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was solid and responsive. The team delivered the MVP within three months and had the system production-ready within five months, as agreed.

What was your primary form of communication with Volya Technologies Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to balance speed and security in a high-stakes fintech environment — building a real-time fraud-scoring engine that cut losses nearly in half without slowing down legitimate transactions.

Are there any areas for improvement or something Volya Technologies Inc could have done differently?

The cooperation goes smoothly, and everything meets our expectations.