VixelStudio

BACKGROUND

Please describe your company and position.

I am the Owner of Always An Adventure Inc.

Describe what your company does in a single sentence.

Offering services such as birdwatching and photography.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VixelStudio to accomplish?

• To finish our website

SOLUTION

How did you find VixelStudio?

by a road-side sign

Why did you select VixelStudio over others?

I called them and liked the conversation and the person on the other side of the phone

How many teammates from VixelStudio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired a web design company from the US that did not deliver. After months of running after them just to be ignored, we decided to go for a local business when we saw their sign along the road. It was the smartest phone call ever made. Less than a month later, within the agreed frame of scope, VixelStudio had fixed all our problems and more! This included getting the opt-in forms on our website working properly and teaching us how to use the editor module in WP. They also fixed up minor things we were not happy with from the first web designer we hired.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First of all, they were the best customer service we've received in a long time. They took time to communicate in an orderly fashion and to use a language that we understood. Always quickly replied to emails and kept us informed promptly on the development of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

See my previous comment.

What was your primary form of communication with VixelStudio?

Email or Messaging App

What did you find most impressive or unique about this company?

Receiving customer service!!! I haven't seen this great handling of customers for decades!

Are there any areas for improvement or something VixelStudio could have done differently?

Not at all. We will use them again, that's certain.

BACKGROUND

Please describe your company and position.

I am the President & Founder of Altruistic Accounting

Describe what your company does in a single sentence.

Altruistic Accounting is a dynamic, client-centric tax preparation service dedicated to delivering unparalleled service to meet the unique needs of our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VixelStudio to accomplish?

• Logo Design
• Web Design
• SEO optimization

SOLUTION

How did you find VixelStudio?

Online Search

Why did you select VixelStudio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from VixelStudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VixelStudio's team truly went above and beyond to bring our website to life.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They're incredibly focused on delivering a high-quality service and was responsive throughout the entire process. They took the time & and care to listen to our ideas and preferences, offering valuable insights and suggestions along the way. Not only did they create a visually stunning website that perfectly captures the essence of our firm, but they also ensured that it is fully functional and user-friendly. The design is modern, sleek, and seamlessly incorporates all the features we requested.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive & communicative and delivered on time!

What was your primary form of communication with VixelStudio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their unique approach to customer satisfaction. They are very committed to understanding your brand's vision and ideal outlook. They are passionate team of individuals.

Are there any areas for improvement or something VixelStudio could have done differently?

No, absolutely amazing!!

BACKGROUND

Please describe your company and position.

I am the Founder of ProDietitians

Describe what your company does in a single sentence.

At ProDietitians, we guide individuals through a transformative journey towards optimal health and wellness by addressing the root cause of their health concerns using unique dietary recommendations without depriving them of the foods they love.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VixelStudio to accomplish?

• Design a website
• Host a website
• Develop and deploy a website
• automating customer onboarding
• Search engine optimization

SOLUTION

How did you find VixelStudio?

• Online Search
• Referral

Why did you select VixelStudio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from VixelStudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VixelStudio developed the branding for my company, including the logo, colors, and the template for using this branding on a wide range of products. They also designed and deployed the website and helped me rank locally in Google search

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing amounts of website traffic and ranking for keywords in my space

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always on time in communication and consistently over-delivered.There was clear communication at all times.

What was your primary form of communication with VixelStudio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

VixelStudio was very detailed-oriented and taught me many new things in the space of web design and SEO in order to get more customers

Are there any areas for improvement or something VixelStudio could have done differently?

They can continue to expand their available offers as I would like to hire them for additional work regarding advertisements and outbound sales

BACKGROUND

Please describe your company and position.

I am an Executive at DISTINCTLY LABELED

Describe what your company does in a single sentence.

Event/business signage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VixelStudio to accomplish?

• Increase contact from potential clients
• Minimize alot of back and forth discussion with clients to understand their vision

SOLUTION

How did you find VixelStudio?

Referral

Why did you select VixelStudio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from VixelStudio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I was looking for a website for my business that will:

• generate more inquiries from potential client and;
• minimize the back and forth discussion with clients with a submission form that covers all the important first bits of information

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One key outcome is that I have noticed an increase in client inquiries. I have been receiving more inquiries that result in successful deals since we launched the website!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely. In fact, the project was delivered ahead of time.VixelStudio responded to my needs meticulously, considering each and every detail down to the colours chosen for the website. They listened to my needs and offered their professional advice, concluding with a beautiful website that is both functional and visually appealing.

What was your primary form of communication with VixelStudio?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found very impressive about VixelStudio is their fantastic communication.They were always in communication with me on the status of my website as well as contacting me if/when needed to ask for my preference or offer their opinion on some details. I also found their attention to detail incredibly impressive. They considered each and every detail down to the font type and colour that would best attract demographic of clients. They are so great and it really shows!

Are there any areas for improvement or something VixelStudio could have done differently?

I currently do not have areas of improvement to suggest to VixelStudio as I am very happy with the results of this project.

BACKGROUND

Please describe your company and position.

I am the Operations Lead of Racing to Zero

Describe what your company does in a single sentence.

Sport and sustainability consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VixelStudio to accomplish?

• Create a new website for our organization
• Create a website that looked professional and suited both desktop and mobile formats

SOLUTION

How did you find VixelStudio?

Online Search

Why did you select VixelStudio over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VixelStudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a new website, using content from our existing website and our input, that highlights the work we do as an organization and allows users to contact us easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed website on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were very efficient in completing the project and responded very quickly to requests for changes or when setting up meetings.

What was your primary form of communication with VixelStudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a personal experience, so I always felt like we were in good hands and would get exactly what we wanted. It was also great value for money!

Are there any areas for improvement or something VixelStudio could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the Owner of an automotive company

Describe what your company does in a single sentence.

We are an automotive photography company based in Ottawa Ontario

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VixelStudio to accomplish?

• Create a website that showcases our portfolio clearly
• Create a website that showcases our services

SOLUTION

How did you find VixelStudio?

Online Search

Why did you select VixelStudio over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from VixelStudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables were to create a modern website that captured attention, showcased our services, had a gallery to showcase our work, allow customers to contact and book, and be created in a way to generate leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received substantially more calls from our website after the re-design. Much more people started booking as we looked much more reputable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a 1 week delay, but it was mentioned very early on. They gave ample time for revisions and addressed all concerns that we had

What was your primary form of communication with VixelStudio?

In-Person Meeting

What did you find most impressive or unique about this company?

Speed in which they delivered, and their attention to detail to getting things right.

Are there any areas for improvement or something VixelStudio could have done differently?

They did delay our project by a week, but as mentioned, they gave a warning and everything was adjusted correctly