Ventes Mexico

BACKGROUND

Introduce your business and what you do there.

I'm the VP of operations at a telecommunications company. We manage several call centers, and our people are based in the US, but it's a multinational team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ventes Mexico?

We needed help with recruiting and staff augmentation.

SOLUTION

What was the scope of their involvement?

Ventes Mexico sources multiple people for us: more sellers and quality staff to review calls. We may look at management in the future, but we aren't there yet. We give Ventes Mexico job descriptions and tell them what the employees would do and the requirements. We don't have them do the training because we have an internal training team. Ventes Mexico has explained the dos and don'ts of hiring in Mexico. The team has found an EOR that is strictly for Mexico instead of the previous EOR we had.

What is the team composition?

I primarily talk to Josh and Doria.

How did you come to work with Ventes Mexico?

We researched different possibilities for finding and recruiting candidates in Mexico online. We ran across a couple of websites, and Josh was the one we chose because he proved to be very knowledgeable, super helpful, and just not the standard.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The whole Ventes Mexico team is excellent. We've hired around eight candidates and still have them. We're still working on more. Ventes Mexico has gone above and beyond to help us. The team has assisted us tremendously in understanding what we need to do to put our operations in place and structure them.

How did Ventes Mexico perform from a project management standpoint?

They always find us people. They set up the interviews, and they always play out on time. We've only had one person cancel. Ventes Mexico gives us about four candidates at a time, and we hire one or two out of those four. The team even gives us video clips of the candidates. They present themselves for 60 seconds, and Ventes Mexico gives us that to decide who we want to interview.

We use Microsoft Teams for communication.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Josh and Doria.

What did you find most impressive about them?

Josh's knowledge of doing business in Mexico is impressive. He knows the pitfalls and things you must be aware of. He demonstrates experience about what has worked for him in the past and is willing to share all the information he has.

Are there any areas they could improve?

No, they've been a great support to us. We don't hesitate to return to them and source more people through them.

Do you have any advice for potential customers?

Make sure all of your requirements are flushed out upfront. We missed a couple of things that might have been important to us about the candidates' attitude. After our first round, we had it all worked out, so look into what you're looking for and let Ventes Mexico know.

BACKGROUND

Please describe your company and position.

I am the Owner of SKU CANDY

Describe what your company does in a single sentence.

Wholesale B2B marketplace and online ordering platform. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• Find a seasoned business development and sales leader for a reasonable price.

SOLUTION

How did you find Ventes Mexico?

Referral

Why did you select Ventes Mexico over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Ventes Mexico were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seasoned business development and sales director focused on the outdoor, lifestyle and adventure industries. Identify key accounts and drive user acquisition. Work directly with retailers to help connect brands and buyers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new hire is tasked with:

Adding new retail buyers

Selling and growing the business according to a quota goal

Helping drive top line revenue through new sales and growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and accurate, 100% of the time. The team went over the top to ensure I found the right person. They sent me multiple videos, schedule a ton of calls and were there for every step. 

What was your primary form of communication with Ventes Mexico?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I loved their flexibility and the fact that they never got frustrated with me, they just kept going above and beyond. 

Are there any areas for improvement or something Ventes Mexico could have done differently?

Honestly, no. It has been a very smooth search, and I'm really happy with who we've ended up with. Will definitely use Ventes again. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of talent acquisition for Advantage Behavioral Health, a telehealth mental health therapy organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ventes Mexico?

We opened an international call center, so we needed Ventes Mexico’s help to find people in Mexico to work for us.

SOLUTION

What was the scope of their involvement?

Ventes Mexico sources and pre-screens candidates for us based on the job descriptions we provide them with. Then, they send them to us and schedule interviews. After the interviews, they provide us with interview feedback and notes and walk us through the process up to the letter offering phase — they’re not in charge of the onboarding. Thus far, we’ve hired 20 people through Ventes Mexico.

We’re a very niche group because there aren’t a lot of call centers for telehealth organizations. Therefore, we’re fine with training people from the ground up. If the candidates that Ventes Mexico finds for us have some healthcare background, it’s great. However, we care the most about their personalities and their customer service skills.

What is the team composition?

I work directly with two teammates from Ventes Mexico, but I’ve seen at least 4–5 people involved. Their team includes Ruben (Recruitment Account Manager) and Josh (Lead Recruiter).

How did you come to work with Ventes Mexico?

My COO found them on Google, I assume. I wasn’t involved in that process, but I don’t think anyone from our team knew about potential partners in Mexico.

How much have you invested with them?

We’ve spent around $50,000–$75,000 so far. We pay Ventes Mexico around $2,500 per person.

What is the status of this engagement?

We started working together around November 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of the resources provided by Ventes Mexico has been on point — they’ve hit every target we’ve had.

How did Ventes Mexico perform from a project management standpoint?

We’ve provided Ventes Mexico with very tight deadlines, and they’ve met every single one. Their turnaround time is less than a week, which is outstanding. In November 2022, we started looking for five candidates to do a test run. By the end of that first week, we had already hired five people.

Since then, we’ve expanded our search and now have 20 teammates on board. If I tell Ventes Mexico that we have new openings at the beginning of the week, they get me the candidates I need by that Friday without fail. For example, I called them last Tuesday and told them we had two openings. By that Friday, I already had seven interviews scheduled.

Additionally, Ventes Mexico not only beats our timelines, but their prices are fantastic. We communicate via email and phone. They’ve also offered to use a project management tool to keep track of everything, but I really don’t need it.

What did you find most impressive about them?

Ventes Mexico’s customer service is fantastic. They’re right on top of everything, and whenever there’s an issue, they get themselves involved to try and solve it. For example, we’ve had some issues with one of our employees. Although those issues have nothing to do with Ventes Mexico, they’ve tried to step in and see if they can come up with a solution.

Are there any areas they could improve?

There’s nothing Ventes Mexico could improve on.

Do you have any advice for potential customers?

Work closely with Ruben and Josh, and they’ll take care of you.

BACKGROUND

Introduce your business and what you do there.

I’m in charge of a lot of the in-house recruitment efforts for an advertising technology (AdTech) company. We help clients with digital advertising.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ventes Mexico?

We were looking to branch our company into Mexico and its market, so we hired Ventes to help us out.

SOLUTION

What was the scope of their involvement?

Ventes played a huge role in our branching efforts into the Mexican market. They helped us recruit and establish workers in Mexico for our organization. Initially, we provided them with job descriptions for the roles we needed to fill. However, they took full control of the recruitment efforts after that.

Ventes’ scope included screening candidates, sending them to us to interview, and scheduling interviews. They were present every step of the way until we reached the point when it was time to make an offer. A few months after we finished the recruitment process, they also did a follow-up check-in to see how the employees were progressing and learn about any changes.

Throughout the process, Ventes provided us with consulting and additional information on rates and salaries for the different positions. We had very specific requirements regarding the technical skills needed for the roles we were filling. These positions were operations-heavy and required a lot of hands-on skills. Moreover, we looked for softer skills, such as a good cultural fit, a collaborative mentality, and a desire to grow and learn with our team.

What is the team composition?

We worked with two people from Ventes: Josh (Founder) and an account manager. The account manager was our main point of contact.

How did you come to work with Ventes Mexico?

A former executive assistant was tasked with finding recruitment firms focused on recruiting in Mexico. She found Ventes, but I don’t know exactly how.

What is the status of this engagement?

We started working together in April 2022 and finished our hiring for 2023 in December 2022. Still, our relationship with Ventes is ongoing, and we’ll definitely have them helping us out if we continue to grow in Mexico.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Ventes did an incredible job finding the right talent with the right skills for each opening. They helped us hire about 10–11 people, allowing us to fill a variety of different roles. With their help, we were able to branch out into Mexico in under a year. Moreover, they did a great job of following up with the candidates we hired.

These resources have been fantastic since their onboarding, and they’ve transitioned very well within our organization. I regularly check in with our managers in different departments, and I’ve had no complaints about the quality of the work produced by these resources so far.

How did Ventes Mexico perform from a project management standpoint?

During the onboarding process, we had a lot of video calls with Ventes. Still, our regular communication was via email. The account manager was fantastic and attentive, and she was available to answer any questions we had. We never had any communication issues.

In addition to that, our collaboration with the resources we hired has been very positive overall. Everyone has demonstrated great communication and project management skills. Additionally, they’ve been able to deliver on time, and they’re very attentive to our clients as well.

As for project management tools, we use different tools for different purposes internally, including Asana for project management and Slack for communication. We have different Slack channels across our different departments.

What did you find most impressive about them?

Ventes’ customer service was fantastic. They offered open communication, and the quality of the resources they found was outstanding. I can’t thank them enough for their help in this venture.

Are there any areas they could improve?

There are a lot of different variables that go along with recruitment, some of which fall outside of the recruiter’s control. Thus, I don’t know if there was something that Ventes could have done better.

Do you have any advice for potential customers?

Be clear on your needs and what you’re looking for, not only from a technical standpoint but also from a cultural perspective. Ventes is very collaborative and receptive, so they’ll help you find the right talent as long as you’re very communicative about your needs.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of Six Sigma Development Solutions, Inc., a Lean Six Sigma training and deployment provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ventes Mexico?

We needed to hire a training coordinator who could also do SEO work for us.

SOLUTION

What was the scope of their involvement?

Ventes Mexico provided recruitment services for us. First, I gave them our requirements for coming up with the statement of work. We tasked them with finding someone skilled in both SEO and coordinating training. The candidate also had to be bilingual in Spanish and English, have a college degree, and be very motivated. From there, they did an extensive search and then provided a candidate we onboarded to be a full-time employee. 

What is the team composition?

I only worked with Josh (Founder). 

How did you come to work with Ventes Mexico?

Josh is a good friend of mine because our daughters went to the same school in Mexico. We chose Ventes Mexico due to their ability to find college-educated bilingual talent in Mexico. 

How much have you invested with them?

We spent about $16,000. 

What is the status of this engagement?

We worked together from January 2021–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Ventes Mexico found a great fit who’s still employed with us today and who has helped increase our sales by 30%. We track the traffic volume on our website, and over the time we worked with Ventes Mexico, that increased by about 35%. 

How did Ventes Mexico perform from a project management standpoint?

They were very responsive and quick to act whenever we had issues or questions. Our communication was all virtual. 

What did you find most impressive about them?

Ventes Mexico’s ability to provide high-quality candidates completely fluent in Spanish and English distinguished them from other providers. 

Are there any areas they could improve?

They could have provided a little more information about everything that comes with the contract employee. 

Do you have any advice for potential customers?

I advise having good communication with Josh and his team.

BACKGROUND

Please describe your company and your position there.

I'm the HR & Recruiting Coordinator for a Property Technology SaaS company. We handle maintenance calls and requests for property managers, and connect residents to pros for house cleaning, furniture assembly, emergency services, and much more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ventes Mexico?

Our company is quickly growing, and have been working with Ventes for recruiting and screening of candidates for our Customer Service Representative roles.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered several recruiting firms, considering their price structure, communication style, and approach to screening candidates. Ventes' approach matches well with ours, and we decided to move forward in working together.

Describe the project in detail and walk through their service package.

Ventes is responsible for sourcing and screening candidates based on the qualifications we present to them. Once they select a candidate with the right experience and background, they administer an assessment we provide to them, and screen for the qualities we are looking for before recommending a candidate to us to be interviewed. Ventes has gone above and beyond in creating an ideal candidate profile for our roles based on the feedback we have provided to them.

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact is Josh, the owner.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Having Ventes handle sourcing and screening saves our HR & recruiting team significant time. It frees up the internal team to focus on moving forward the right candidates. This also streamlines the hiring process for our hiring managers.

How effective was the workflow between your team and theirs?

They are incredibly communicative, responsive, and the turn-around time is quick.

What did you find most impressive or unique about this company?

They have gone above and beyond by creating an ideal candidate profile for our roles.

Are there any areas for improvement or something they could have done differently?

Nothing at the moment!

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a medium sized Financial Services Company based out of California.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ventes Mexico?

We needed to find a qualified sales team to help with growing demand.

SOLUTION

How did you select this agency and what were the deciding factors?

After talking with several companies I felt that Josh from Ventes had by far the most experience in recruitment and was very knowledgeable. His screening process was very personalized and he understood exactly was I was looking for,.

Describe the project in detail and walk through the stages of the project.

They provided a small sales team of 20 agents for our financial services. After finding out exactly what I was looking for and learning a little about the product they were able to deliver the right candidates.

Describe the recruitment process in detail.

For recruitment we discussed the required skill set and requirements. Ventes did the initial interview and passed along the most qualified candidates based on or needs. It was a cake walk after that.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With Support from Ventes, we were able to successfully build a home office sales team that increased our sales by over 43% in less than 90 days,.

How effective was the workflow between your team and theirs?

Ventes is very communicative and always on top of our questions and doubts. They made the process super easy and painless.

What did you find most impressive or unique about this company?

Their knowledge about their services. These guys obviously know exactly what they are doing,. Not doubt about it.

Are there any areas for improvement or something they could have done differently?

Not at all. So far we are very happy and I am sure they will be an integral part of our continued growth.

BACKGROUND

Please describe your company and position.

I am the HR Generalist of a software company 

Describe what your company does in a single sentence.

Our company is a global technology company providing software solutions for enterprise businesses in the hospitality, food service, retail, and entertainment industries. Over the years, we’ve grown significantly, with more than 70 offices worldwide and over 4,000 employees. Our mission is to revolutionize the hospitality software market by offering innovative and scalable solutions to meet the evolving needs of our customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• To fill vacant positions in Mexico
• Assistance with hard to fill positions in Mexico
• Better understanding of Mexico market

SOLUTION

How did you find Ventes Mexico?

Online Search

Why did you select Ventes Mexico over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Ventes Mexico were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Services Provided by Ventes:

Candidate Sourcing and Screening:

Ventes actively sources qualified candidates for our most challenging vacancies, focusing on positions in Sales, Implementation, and other specialized roles critical to our operations in Mexico.
Candidates are pre-screened by Ventes to ensure they meet the required qualifications, experience, and cultural fit for us.
Focus on High-Demand Roles:

Ventes primarily supports recruitment for Sales positions, including high-level roles requiring specific industry expertise, and Implementation Specialist positions, which demand technical proficiency and experience in POS or hospitality solutions.
Candidate Submission and Coordination:

Ventes submits potential candidates directly to our HR team for review and coordinates the scheduling of interviews with hiring managers.
Throughout the recruitment process, Ventes provides ongoing communication and feedback management between candidates and our HR team to streamline the hiring experience.
Continuous Collaboration:

Ventes collaborates closely with our HR and hiring managers to understand evolving recruitment needs, job requirements, and company culture to ensure the delivery of high-quality candidates.
Regular status updates and progress reports are shared to track recruitment outcomes and improve the overall process.
Expected Outcomes:

A consistent pipeline of qualified candidates for hard-to-fill roles, reducing the time-to-hire for critical positions.
Enhanced recruitment efficiency through specialized support from Ventes in sourcing niche talent.
Strengthened partnership aimed at meeting our long-term hiring needs in Mexico.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time to fill the position, number of successful hires, quality of candidates abd candidate pipeline volume. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver items on time and responses were quick and targeted towards our needs. 

What was your primary form of communication with Ventes Mexico?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to headhunt was most impressive and unique

Are there any areas for improvement or something Ventes Mexico could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the VP of Sales and Service of Neusoft Medical Systems

Describe what your company does in a single sentence.

Sell and Service Cat Scanners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• hire CT Apps Specialist and CT service engineer

SOLUTION

How did you find Ventes Mexico?

Online Search

Why did you select Ventes Mexico over others?

Pricing fit our budget

How many teammates from Ventes Mexico were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Need CT Applicaitons person and CT Service engineer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very good talent was hired

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive, right to the point, and hit the nail on the head

What was your primary form of communication with Ventes Mexico?

Virtual Meeting

What did you find most impressive or unique about this company?

Josh's attention to our needs and the hussle

Are there any areas for improvement or something Ventes Mexico could have done differently?

not that i can think of