VAPAN

BACKGROUND

Please describe your company and position.

I am a project lead of Epsilon Solutions

Describe what your company does in a single sentence.

Our company 'Epsilon Solutions' develops innovative SaaS solutions for the logistics industry, optimizing routes and warehouse inventory management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VAPAN to accomplish?

• We were working on launching our new platform 'EpsilonFlow', which had to handle huge amounts of sensitive customer data and required impeccable security.

SOLUTION

How did you find VAPAN?

• Online Search
• Clutch Site

Why did you select VAPAN over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from VAPAN were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Vapan team conducted a comprehensive pentesting of 'EpsilonFlow' and helped configure protection against DDoS attacks. Their experts identified several non-obvious vulnerabilities that could have become critical entry points for attackers. Their approach to reporting was particularly impressive: we received a detailed report with clear recommendations and priorities, as well as consultations on implementing fixes. Thanks to Vapan, we launched 'EpsilonFlow' with full confidence in its security, and our clients received a guarantee of protecting their data. The work was done professionally, on time, and ahead of our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Vapan team conducted a comprehensive pentesting of 'EpsilonFlow' and helped configure protection against DDoS attacks. Their experts identified several non-obvious vulnerabilities that could have become critical entry points for attackers. Their approach to reporting was particularly impressive: we received a detailed report with clear recommendations and priorities, as well as consultations on implementing fixes. Thanks to Vapan, we launched 'EpsilonFlow' with full confidence in its security, and our clients received a guarantee of protecting their data. The work was done professionally, on time, and ahead of our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management at Vapan was top notch. From the very beginning, we were assigned a project manager who was constantly in touch, provided regular updates, and held scheduled meetings. All promised deliverables – interim reports, pentesting findings, DDoS protection documentation – were delivered on time, or even earlier, which was very important to us, given the tight deadlines of 'EpsilonFlow'.

When it comes to responding to needs, the Vapan team demonstrated exceptional flexibility. When during the pentesting process we decided to add additional checks for a specific module, they promptly reallocated resources, adapted the plan, and provided us with an updated schedule with minimal impact on the overall timeline. Our requests were always processed quickly, and the specialists were ready to explain complex technical points in plain language. This level of communication and adaptability made the entire cooperation process much easier.

What was your primary form of communication with VAPAN?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was the depth of expertise of the Vapan team, combined with their proactiveness. They didn't just perform tasks according to a checklist, but truly 'thought like an attacker', anticipating non-obvious attack vectors. What was unique was their approach to cybersecurity as a continuous process, not a one-time service.

Are there any areas for improvement or something VAPAN could have done differently?

In the case of Vapan, the only thing we could point out is the possibility of expanding their educational program or resources for customers.