Vagabond Agency

BACKGROUND

Please describe your company and position.

I am the Head of international development of Askona Gulf

Describe what your company does in a single sentence.

Furniture retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vagabond Agency to accomplish?

• To become a strategic design partner rather than vendor. We aimed to own all design operations, streamline creative workflows, execute a brand repositioning strategy, and establish a flexible engagement model allowing the client to scale design needs on demand

SOLUTION

How did you find Vagabond Agency?

Other

Why did you select Vagabond Agency over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from Vagabond Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vagabond creative made an improved and effective market brand book and designed communications tailored for local customers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Streamlined design workflow, reducing turnaround time on client requests. Maintained consistent brand identity across all touchpoints. Successfully executed rebranding strategy with measurable market positioning shift. 100% design task ownership eliminated internal bottlenecks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every task has been delivered on time with a deep dive into the brand specifics. Every request has been replied briefly even above our expectations.

What was your primary form of communication with Vagabond Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive is how Vagabond Agency has dived into the brand specifics and its attributes. As a result we always get a very effective design and customer communications that allow to reach our business goals and provide the best customer experience. 

Are there any areas for improvement or something Vagabond Agency could have done differently?

In general, their service is higher than our expectations. Therefore, even don't know what can be improved. We often our speed of providing some comments and feedback rather slowly than Vagabond Creative and this is just outstanding business approach from them.