UWIT

BACKGROUND

Introduce your business and what you do there.

I’m the membership and finance manager of AmCham Serbia, a non-profit business association representing over 200 companies. We advocate for regulatory improvements, foster economic development, promote corporate social responsibility, and provide networking and educational opportunities for our members.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UWIT?

We needed support to improve our mentoring and educational program.

SOLUTION

What was the scope of their involvement?

UWIT has handled the end-to-end development of a custom web platform for AmCham Serbia’s AmChamps program. They first worked with our team to understand the existing selection, evaluation, and participant-pairing process, including the main operational challenges we wanted to address.
Based on this analysis, UWIT has designed and developed a solution tailored specifically to our program. The main deliverables include an administrative platform for managing participants, digital evaluation and grading workflows, an automated pairing system, and a web-based participant catalog.

What is the team composition?

We’ve worked with one teammate from UWIT.

How did you come to work with UWIT?

UWIT’s founder participated in the mentoring and educational program I lead and wanted to help improve parts of it. We chose them for their excellent solution, creativity, and initiative. We also always strive to support young people.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in March 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UWIT’s app has streamlined the process of matching mentors and students, reducing the time and manual work required from our team. While we haven’t formally measured these improvements, the process is now faster, easier to manage, and more efficient for both AmCham Serbia and the program participants.
Before the app was implemented, the pairing process required approximately two hours of manual work. Now, it can be completed almost instantly. Beyond time savings, the app has brought greater structure and consistency to our evaluation and pairing workflows, making participant information easier to access and manage in one place.
The digital participant catalog has also eliminated the need to prepare and print hard-copy lists, reducing paper use and making updates simpler. Together, these improvements have made the program easier to administer and created a smoother experience for participants.

How did UWIT perform from a project management standpoint?

UWIT’s project management has been excellent. They’re always on time. We communicate in person.

What did you find most impressive about them?

What stands out most about UWIT is their initiative and understanding of our program. Having participated in AmChamps himself, the founder has brought firsthand insight and a genuine desire to improve the experience for future participants. Combined with their creativity and practical approach, this has resulted in a solution tailored to our needs.

Are there any areas they could improve?

No, there aren’t any.