Usense Company

BACKGROUND

Please describe your company and position.

I am the CEO of a real estate company

Describe what your company does in a single sentence.

Our company provides opportunity to rent or buy the real estate in Portugal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Usense Company to accomplish?

• We needed clear user-friendly website with clear functionalities for our clients to look through available apartments, rent or buy it.

SOLUTION

How did you find Usense Company?

Online Search

Why did you select Usense Company over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Usense Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Usense team provided us with the next steps of the development process:

1. Defining the objectives of the project, such as creating a user-friendly website that allows users to search for properties and view detailed information about them.
2. Development of the key deliverables of the project, such as a fully functional website with a user-friendly interface, a database of property listings, and a search function that allows users to filter results based on various criteria.
3. Meeting the timeline for the project, including key milestones and deadlines.
4. Setting the reports that will be used to track project progress, such as weekly status reports.
5. Defining the budget for the project, including all costs associated with development, design, and maintenance.
6. Testing and quality assurance procedures that used to ensure that the website is fully functional and meets all requirements.

At the end, we have gotten fully functional website with a user-friendly interface, a database of property listings, a search function that allows users to filter results based on various criteria, and reports that track project progress. It was important to define the scope of work in detail to ensure that the project was completed successfully and meet all requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have noticed changes in behavior of our clients that reflect a positive impact, improvements for a product, and increased purchases. Measuring project success helped us to review the scope, specifications, budget, and client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

USENSE's management was great because we got regular meetings, progress updates, and prompt responses to questions helped keep everyone to be informed and engaged. Thanks to their team the project deliverables have met our expectations.

What was your primary form of communication with Usense Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

USENSE was focused on adaptability, enthusiasm, and clear development process. And we thank them for such pleasant cooperation with smooth workflow.

Are there any areas for improvement or something Usense Company could have done differently?

I wish they will increase the amout of developers to extend their team!

BACKGROUND

Please describe your company and position.

I am the Social Manager of an ecommerce company

Describe what your company does in a single sentence.

We provide businesses and individuals with website where they can sell and buy products online

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Usense Company to accomplish?

• We wanted to build new innovative website with constantly updating features

SOLUTION

How did you find Usense Company?

Online Search

Why did you select Usense Company over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Usense Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

USENSE has successfuly helped us with setting up and managing the product catalog, ensuring accurate product information, categorization, and search functionality, allowing customers to find products easily. Developers have implemented a secure shopping cart system that allows customers to add products, calculate totals, and proceed to a streamlined checkout process, integrating payment gateways for smooth transactions.

So, this website helped my business to establish a strong online presence, reaching a wider audience and expanding my customer base up to 100000 users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First of all, We have gotten 75% higher average order value that customers are spending more per transaction, which is an indicator of successful cross-selling, upselling, or effective marketing strategies developed by USENSE. Also, our managers inform us about comprehensive product information, clear policies, and a smooth purchasing process, leading to a decrease in customer support requests related to order inquiries and website issues. So, the results are awesome for our team!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have no problem with USENSE's PM at all. They consistently delivered tasks on time and met crucial milestones throughout the development process. And their efficient response to our needs demonstrated commitment to customer satisfaction and USENSE's ability to adapt and accommodate changes with new requirements.

What was your primary form of communication with Usense Company?

Virtual Meeting

What did you find most impressive or unique about this company?

We adore USENSE's innovative approach to problem-solving and their ability to provide tailored solutions that aligned with our specific business needs for building new e-commerce website

Are there any areas for improvement or something Usense Company could have done differently?

We really like USENSE team and We will use their services for our future projects. And we would like to hire even more developers

BACKGROUND

Please describe your company and position.

I am the Business Manager of healthcare services company.

Describe what your company does in a single sentence.

We provide healthcare services for our clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Usense Company to accomplish?

• To build user-friendly web application

SOLUTION

How did you find Usense Company?

Online Search

Why did you select Usense Company over others?

• High ratings
• Company values aligned

How many teammates from Usense Company were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

USENSE team implemented perfect web app on time. Front-end and back-end services were at high level, also we received capable web design. Also, This project was unit tested and now it is maintained successfully. I am satisfied with the results, and I highly recommend Usense Company to other businesses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• After releasingthis app, we have gotten more than 5000 new clients. Also, we improved our client approach, so we got great amout of positive reviews and ratings. So , this web app really gave us opportunity to expand our company!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was so convenient for me. We had regular zoom meetings and discuss all details with accurancy!

What was your primary form of communication with Usense Company?

• Email or Messaging App

What did you find most impressive or unique about this company?

USENSE has great team of proficient developers , who pay special attention to details and my wishes. Also, I was pleasantly surprised all tasks were delivered on time and bug fixing was minimal process

Are there any areas for improvement or something Usense Company could have done differently?

I think they manage their work at high level, but I wish they have more such great developers to implement more complex projects