USA WEB DESIGN LLC

BACKGROUND

Please describe your company and position.

I am the Owner of Fellow Product

Describe what your company does in a single sentence.

We design and manufacture premium, beautifully crafted coffee-brewing equipment and accessories that elevate the specialty coffee experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire USA WEB DESIGN LLC to accomplish?

• We brought in USAWebDesignLLC.com to revamp our website
• both to improve its performance (speed, SEO) and to modernize the design

SOLUTION

How did you find USA WEB DESIGN LLC?

Online Search

Why did you select USA WEB DESIGN LLC over others?

Good value for cost

How many teammates from USA WEB DESIGN LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

A full redesign of our e-commerce site, including updated layouts for our key product categories (kettles, grinders, coffee makers, drinkware, accessories) Fellow+1
Performance optimization: reducing page load time, optimizing images, and cleaning up code
SEO improvements: on-page SEO, keyword targeting, metadata optimization
Mobile responsiveness: ensuring the site looks and works beautifully on phones and tablets
Analytics integration: adding or improving tracking (e.g., Google Analytics) so we can monitor traffic, bounce rate, and conversion
Regular updates and checkpoints: they provided screenshots, progress reports, and solicited feedback during the design process

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Page load times dropped significantly (our site now loads much faster, especially on product pages)
Organic traffic (from search engines) increased week over week, thanks to better SEO
Bounce rate fell — because pages are more engaging, better organized, and easier to navigate
Conversion rate improved: more of the people who visit our shop now buy products
Our visibility in search has grown, expanding our potential market and reach

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very organized and communicative. We had a clear timeline, and they hit most milestones on schedule. They sent frequent updates with screenshots and communicated in straightforward, no-jargon terms. Whenever I had questions, their team was responsive, and they made sure to involve me in key design decisions rather than just doing things on their own.

What was your primary form of communication with USA WEB DESIGN LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was how they made me feel in control: they asked for my input, walked me through their ideas, and made changes only after I approved them. They balanced creative design with practical performance improvements, which is exactly what we needed.

Are there any areas for improvement or something USA WEB DESIGN LLC could have done differently?

My only real piece of feedback would be to slightly tone down the frequency of check-in calls — I appreciated the updates, but sometimes it felt like too many touchpoints. A more structured cadence might work even better.

BACKGROUND

Please describe your company and position.

I am the Assistant of MYG Collection

Describe what your company does in a single sentence.

MyG Est.20 Collection is a luxury-inspired streetwear brand empowering individuals to embrace and showcase their inner greatness through stylish, comfortable apparel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire USA WEB DESIGN LLC to accomplish?

• Design a visually appealing Shopify store
• Ensure a seamless and user-friendly e-commerce experience
• Optimize the store for conversions and online sales

SOLUTION

How did you find USA WEB DESIGN LLC?

Online Search

Why did you select USA WEB DESIGN LLC over others?

• High ratings
• Good value for cost

How many teammates from USA WEB DESIGN LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

USA Web Design LLC was hired to design, develop, and launch the MyG Est.20 Collection Shopify store. The project included creating a visually appealing, brand-aligned website that delivers a seamless shopping experience for customers. Key Deliverables: Custom Shopify Store Design: Full layout and design tailored to the MyG brand, including homepage, product pages, and collection pages.Responsive Web Development: Ensured the store is fully mobile-friendly and compatible across devices and browsers.E-commerce Functionality: Integrated shopping cart, secure checkout, payment gateways, and product management features.User Experience Optimization: Streamlined navigation, clear calls-to-action, and enhanced site performance for smooth browsing.Visual Assets & Branding: Provided graphic design elements, banners, and visuals aligned with brand aesthetics.Testing & Launch Support: Full QA testing before launch and post-launch support to ensure functionality and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Online Sales: The MyG Est.20 Collection Shopify store saw a significant boost in sales after launch due to improved user experience and e-commerce functionality.
Improved Website Traffic & Engagement: Enhanced site design and navigation led to higher customer engagement, longer session durations, and lower bounce rates.
Mobile Responsiveness & Accessibility: The store now provides a seamless experience across all devices, resulting in increased mobile conversions.
Efficient Store Management: Easy-to-use backend tools allowed for faster product updates, inventory management, and order processing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

USA Web Design LLC managed the project efficiently and kept all deliverables on schedule. They maintained clear and consistent communication throughout the process, promptly addressing questions and accommodating our specific requirements. Their organized approach and responsiveness ensured the project progressed smoothly from initial design to final launch.

What was your primary form of communication with USA WEB DESIGN LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out about USA Web Design LLC was their ability to combine creative design with technical expertise, delivering a Shopify store that perfectly captured our brand identity. Their attention to detail, responsiveness, and willingness to accommodate our specific needs made the entire process smooth and collaborative.

Are there any areas for improvement or something USA WEB DESIGN LLC could have done differently?

While USA Web Design LLC delivered excellent results, the project could have benefited from slightly faster response times on a few minor updates. Overall, their work quality, communication, and professionalism were outstanding, and this did not impact the successful launch of our Shopify store.