USA IT COMPANY

BACKGROUND

Please describe your company and position.

I am an employee of an IT services company

Describe what your company does in a single sentence.

Mobile Application Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire USA IT COMPANY to accomplish?

• We hired USA IT COMPANY to build a user-friendly mobile application that streamlined our customer engagement and enhanced our service delivery.

SOLUTION

How did you find USA IT COMPANY?

Online Search

Why did you select USA IT COMPANY over others?

• Close to my geographic location
• Other

How many teammates from USA IT COMPANY were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

USA IT COMPANY handled our complete website design and development project. The scope included UI/UX design, page layout creation, responsive development, SEO-friendly structure, content integration, and testing. Key deliverables included a fully functional website, mobile optimization, speed optimization, and basic on-page SEO setup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website improved loading speed by over 40%.
We saw a noticeable increase in user engagement and time on site.
Lead inquiries grew significantly within the first month of launch.
The site became fully mobile-friendly and SEO-optimized.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

USA IT COMPANY demonstrated strong project management throughout the engagement. They delivered every milestone on time and communicated clearly at each stage. Their team was highly responsive, quick to address feedback, and always available to answer questions or make adjustments as needed.

What was your primary form of communication with USA IT COMPANY?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was their clear and consistent communication. They kept me updated at every stage and made the whole process stress-free

Are there any areas for improvement or something USA IT COMPANY could have done differently?

Overall the experience was great, but they could improve by providing even more frequent status updates. Even small, regular check-ins would add extra clarity