UpCommerce

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company that designs and produces luxury handmade leather shoes, focusing on high-quality craftsmanship and premium materials.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCoerce to accomplish for your luxury handmade leather shoe business?

We needed help with digital advertising.

SOLUTION

What was the scope of their involvement?

UpCoerce manages our Facebook, Instagram, TikTok, and Google ads, social media, and email marketing. The team creates ad content and email campaigns and manages the advertising platforms and strategy.

What is the team composition?

We work with 2–5 teammates from UpCoerce.

How did you come to work with UpCoerce?

Someone referred UpCoerce to me. I chose them over other options because they were a great culture fit, and their company values aligned with ours.

How much have you invested with them?

$50,000 to $199,999.

What is the status of this engagement?

We started working with UpCommerce in January 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UpCommerce’s work has resulted in a 20% year-over-year increase in our online revenue. We’ve also seen a return on ad spend (ROAS) of more than 5, an increase in ROI, and growth in engagement and followers.

How did UpCoerce perform from a project management standpoint?

UpCommerce always delivers on time. We communicate via virtual meetings.

What did you find most impressive about them?

UpCommerce’s knowledge of digital marketing and business matters is impressive.

Are there any areas they could improve?

No.