Upcomingverse Tech Labs Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am an executive at Yeoman

Describe what your company does in a single sentence.

We are a hospitality-supply specialist that now operates bounded warehouses and sourcing hubs in the Maldives, Dubai, South Africa and the UK, consolidating premium food, beverages and hotel essentials for timely deliveries to resorts and distributors across the Indian Ocean, Africa and the Middle East.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upcomingverse Tech Labs Pvt. Ltd. to accomplish?

• Automate procurement workflows
• Goal Improve vendor communication efficiency
• Enhance inventory visibility across regions
• Reduce manual coordination and delays

SOLUTION

How did you find Upcomingverse Tech Labs Pvt. Ltd.?

Referral

Why did you select Upcomingverse Tech Labs Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Upcomingverse Tech Labs Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the team to develop an AI-powered solution to streamline our procurement and vendor communication processes. They delivered a custom web application with automated email parsing, real-time dashboards, and seamless integration with our existing ERP and inventory systems. The solution has significantly improved our operational efficiency and reduced manual workload across regions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution reduced manual processing time by over 60%, improved vendor response turnaround by 40%, and gave us real-time visibility into regional inventory levels. We also saw a significant drop in communication errors and order delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project efficiently, maintained clear communication throughout, and delivered all milestones on time. They were highly responsive to our feedback and quick to accommodate evolving requirements without compromising quality.

What was your primary form of communication with Upcomingverse Tech Labs Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to quickly understand our complex operations and deliver a tailored AI solution with minimal hand-holding. Their proactive communication, flexibility, and technical depth truly set them apart.

Are there any areas for improvement or something Upcomingverse Tech Labs Pvt. Ltd. could have done differently?

While the overall experience was excellent, clearer documentation during handover would have made internal adoption smoother. That said, the team remained available for support and ensured all issues were addressed promptly.