Unvoid

BACKGROUND

Please describe your company and position.

 I am the CEO of a software company 

Describe what your company does in a single sentence.

Software Development for the Construction Industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unvoid to accomplish?

• Understand the market of CRMs for contractors in the United States 
• Create a clear and compelling brand message that resonates with the audience 
• Craft an eye-catching visual identity for the brand to be applied in the application and website later on 
• Extract the client's vision and pain-points into a simple and intuitive application wireframes 
• Evolve the wireframes to high-fidelity screen designs consistent with the brand's visual identity - Prototype the high-fidelity designs in FIGMA for user testing and easier handoff to the engineering team

SOLUTION

How did you find Unvoid?

Other

Why did you select Unvoid over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Unvoid were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Understand the market of CRMs for contractors in the United States
• Create a clear and compelling brand message that resonates with the audience
• Craft an eye-catching visual identity for the brand to be applied in the application and website later on
• Extract the client's vision and pain-points into a simple and intuitive application wireframes
• Evolve the wireframes to high-fidelity screen designs consistent with the brand's visual identity
• Prototype the high-fidelity designs in FIGMA for user testing and easier handoff to the engineering team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All major competitors were analyzed from a brand and product perspective
• The quality and attention to detail of the produced brand guide was above the client's expectation
• The application design is intuitive and responsive (mobile/table/desktop)
• The designs produced are consistent with the brand messaging and visual identity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely excellent communication, very organized, all deliverables were provided in a timely manner, and any question given to Unvoid, was answered timely and professionally.

What was your primary form of communication with Unvoid?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of each of their processes is incredibly informative and detailed.  Nothing is confusing as they explain everything to you, every step of the way.  They are never rushed or rush you.   Each team member treats you with the utmost curteousy and respect and will explain every item to you, without you having to know their industry terms, which is very, very helpful.  

Are there any areas for improvement or something Unvoid could have done differently?

We agreed to be billed using a task point system.  The only thing that I would suggest is the possibilty of showing the dollar amount equated next to each numberof task points as you view them.  However, as a business owner, I would understand that displaying the costs in front of other employees who should not be privy to this info, is therefore not desirable.

BACKGROUND

Please describe your company and position.

I am the Principal Software Engineer of a collaboration platform company. 

Describe what your company does in a single sentence.

Our company is a collaboration platform for that helps you keep projects on schedule using AI meeting recording, and screen, video, and audio recordings with response deadlines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unvoid to accomplish?

• Increase engineering velocity
• Reduce engineering costs
• Reduce code debt

SOLUTION

How did you find Unvoid?

Email

Why did you select Unvoid over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Relevant Experience

How many teammates from Unvoid were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Unvoid will estimate work for each engineering task assigned to them and submit those estimates for our approval. Once we approve the task points attributed to a task, they will work on it until its complete. Once complete, they will submit the code changes for review by our engineering team and provide a testing environment for our design team. 

Our engineers can request code changes and our designers can request behavior changes and bug fixes during this review process. Once both teams approve of the work, they will be paid based on the number of task points originally agreed upon for the task.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unvoid was able to increase our engineering velocity and decrease costs while also taking on code debt tasks we haven't been able to prioritize internally. The project has been a success so far and we're very happy to be working with Lucas and the team! They've shown responsiveness, drive, and accountability unlike any other software development agency we've worked with, and done so with a pay structure that favors the client much better than an hourly pay structure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Unvoid has been terrific with regards to project management. We receive regular communication and make decisions together if a change is required in the plan. 

Our needs are always put first, and they always take a long term view of our business relationship. At times they have needed to roll up their sleeves to get things over the hill for us, and have done so without hesitation or any prompting from me! They have an entrepreneurial spirit that makes for a job well done.

What was your primary form of communication with Unvoid?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their payment structure is entirely unique in the industry. They don't use hourly pricing or project-based pricing, which have both proved problematic in my 10+ years managing engineering teams across the world. At Unvoid, a performance based pricing modal is in place where they get paid per task point estimated for a task, and we only pay once we're moving forward with their work. 

This incentivizes us to be thorough in our handovers and review processes, and incentivizes them to both move quickly and provide high quality work. It's a very client-friendly model and has been a useful way for us to extend our internal team's velocity.

Are there any areas for improvement or something Unvoid could have done differently?

We realized recently we were not sharing two-way feedback regularly and there were some important process changes that resulted from us doing that more often. This feedback goes both for them and us, but we should made this a regular practice from the start.

BACKGROUND

Please describe your company and position.

I am the C.T.O. of Arganteal

Describe what your company does in a single sentence.

Deploy any technology with one methodology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unvoid to accomplish?

• Review UI
• Refresh UI Design
• Refresh UI Workflow and User Experience

SOLUTION

How did you find Unvoid?

email traffic

Why did you select Unvoid over others?

• Great culture fit
• Company values aligned

How many teammates from Unvoid were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI Refresh

User Experience Refresh

Workflow Refresh

Branding Recommendations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brand Recommendations

Design Language and Approach

Revised layout with new design language and brand changes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely in their deliveries with videos explaining their work and deliverables. They were available for both formal and informal discussions and Cinthia was especially attentive for our specific concerns on the User Experience. She was very detailed in her review and deliverables.

What was your primary form of communication with Unvoid?

Virtual Meeting

What did you find most impressive or unique about this company?

Cinthia, Mateus and Lucas were all very responsive with great attentiveness.

Are there any areas for improvement or something Unvoid could have done differently?

Nothing that I can specifically point out.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder

Describe what your company does in a single sentence.

Visibility and Security for Critical Infrastructure

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unvoid to accomplish?

• UI/UX Rebrand & Refresh
• Backend Improvement

SOLUTION

How did you find Unvoid?

Referral

Why did you select Unvoid over others?

• Great culture fit
• Good value for cost
• Referred to me
• I had previously worked with an Unvoider at another company

How many teammates from Unvoid were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Unvoid was brought in to take on the bulk of internal engineering. Projects completed so far include a complete interface redesign and branding elements. Other efforts have been made to add additional features and remediate bugs. We continue to work with Unvoid on several projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unvoid added features to the product that facilitated a sale. With Unvoids help we were able to refactor and launch a free community tool.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Unvoid is highly organized and communicative, never failing to deliver on schedule. In some cases even delivering additional items in a sprint.

What was your primary form of communication with Unvoid?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their speed of delivery and how costs are estimated, assessed, and approved.

Are there any areas for improvement or something Unvoid could have done differently?

No.