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Undercover Mystery Shopping Consultancy is a market research and customer experience consultancy headquartered in Dubai, United Arab Emirates. Founded in 2012, the company conducts mystery shopping programmes, customer satisfaction surveys, social media monitoring, face-to-face interviews and related research services for businesses across multiple industries.
The company serves organisations in sectors including hospitality, retail, banking, financial services, automotive, healthcare, education, real estate, insurance, FMCG, oil and gas, and consumer services. Its research activities focus on evaluating customer interactions, service quality, operational compliance and customer experience standards. Undercover Mystery Shopping Consultancy operates throughout the United Arab Emirates and the Gulf Cooperation Council (GCC) region, including Saudi Arabia, Qatar, Oman, Kuwait and Bahrain. The company is based at City Avenue Building, Port Saeed, Dubai, UAE.
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Min project size
$5,000+
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Hourly rate
$50 - $99 / hr
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Employees
50 - 249
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Locations
Dubai, United Arab Emirates
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Year founded
Founded 2016
2 Locations
- Dubai , United Arab Emirates
- Abu Dhabi , United Arab Emirates
Service Lines
- Business Continuity Management
- 30%
- Staffing
- 15%
- Talent Representation
- 5%
No Focus Areas have been added yet…
Industries
No Industries have been added yet…
Clients
No Clients have been added yet…
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