UnAgency

BACKGROUND

Please describe your company and position.

I am the business owner of TuszTusz.pl

Describe what your company does in a single sentence.

Our company offers everything needed for a functional office in one place, with a focus on next-day delivery, high-quality products, and an intuitive online shopping experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• PPC

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UnAgency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project with UnAgency included the full setup, execution, and ongoing optimization of our advertising campaigns. Key steps included market research, strategy development, and goal-setting, followed by campaign creation and optimization to ensure our ads reached the right audiences. UnAgency delivered reports, offering us insights into campaign performance and areas for improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UnAgency’s campaigns drove a substantial increase in website traffic and online sales, resulting
in a noticeable revenue boost. Our brand’s visibility and engagement improved significantly
across Google Ads and Meta platforms, reflecting a stronger online presence and effectively
achieving our primary goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UnAgency's project management was efficient and well-organized. They consistently delivered
items on time and were responsive to our needs, addressing questions and requests promptly,
usually within 24 hours.

What was your primary form of communication with UnAgency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about UnAgency was their personalized approach; instead of using
one-size-fits-all solutions, they took the time to analyze our specific needs and challenges,
crafting tailored strategies that aligned with our goals. Their flexibility and dedication to
understanding our business results made them an exceptional partner.

Are there any areas for improvement or something UnAgency could have done differently?

We are satisfied with our collaboration with UnAgency and have no issues or concerns to report.

BACKGROUND

Please describe your company and position.

I am the Owner of eco24.pl

Describe what your company does in a single sentence.

We selling waste containers of all sorts for B2B customers, online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• Generate Sales

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

Great culture fit, Referred to me

What was the size of UnAgency’s team?

2-5 Employees

What was your primary form of communication with UnAgency?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included several project steps, such as initial research and strategy development, campaign setup and launch, ongoing optimization and management, and reporting and analysis. The key deliverables of the project were ad copy and creatives, targeting and bidding strategies, performance metrics and data analysis, and recommendations for ongoing improvement.

The campaign itself consisted of multiple ad groups and keywords, targeting specific audiences and demographics, and was constantly monitored and optimized for maximum effectiveness. Overall, UnAgency's expertise and attention to detail helped us achieve our goals of driving traffic and increasing sales through Google Ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with UnAgency has brought us many benefits. The agency team effectively conducted a Google Ads campaign, which resulted in increased traffic to our website and improved sales results. The quality of UnAgency's work was of a high standard, and the team's communication was smooth and professional.

Thanks to their knowledge and experience in online marketing, we were able to achieve a significant return on our investment. The maximum response time for UnAgency is 24 hours. Communication is mainly done through email.

What did you find most impressive or unique about this company?

Most of all, approach to work - focusing on results, attention to detail, and continuously improving their skills. This resulted in excellent outcomes for our campaign and significantly improved our return on investment.

Are there any areas for improvement or something UnAgency could have done differently?

At this point, everything is being handled in accordance with our expectations.

BACKGROUND

Please describe your company and your position there.

I am the owner of Takie Kwiatki. This is the brand which started off as a blogs about floristry. It evolved into well functioning flower shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnAgency, and what were your goals?

We required some initial SEO and social media presence strategy. It evolved into full digital marketing service covering SEO, PPC management, content creation and ongoing digital marketing strategy consulting.

SOLUTION

How did you select this vendor and what were the deciding factors?

UnAgency was referred to me by a friend. In addition to technical and digital marketing they had a feel what actually matters in the business.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

UnAgency team helped us to create long-term strategy with the goals like local business presence, social media posting, ppc campaigns' setup and the methodology to achieve those goals. Then was execution of initial phase - it exceeded my expectations. We started to work on the ongoing basis. They managed the campaigns like Facebook Ads, Google Adwords, helped with SEO ideas to improve the page.

How many people from the vendor's team worked with you, and what were their positions?

2 Google specialists, 1 Facebook specialist, SEO consultant and project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We keep growing despite market problems like covid closures and competition each year has a better results than the previous one. Back in 2017 our mutual efforts with UnAgency produced official Facebook Success Story.

Describe their project management style, including communication tools and timeliness.

Direct email/ or chat per case communication. The reply is usually instant the implementation of ideas exactly as planned.

What did you find most impressive or unique about this company?

They just know their stuff and tirelessly answer all of my questions. There is no issue or problem tied to digital marketing they can't take care about.

Are there any areas for improvement or something they could have done differently?

No really.

BACKGROUND

Please describe your company and position.

I am the CEO of Certifier

Describe what your company does in a single sentence.

Certifier is a SaaS platform that helps organizations issue and manage digital credentials such as certificates and badges. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• PPC

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

• Great culture fit
• Good value for cost

How many teammates from UnAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UnAgency managed our paid campaigns end-to-end, from research and strategy through execution and optimization. Key deliverables included: 

• Google Ads: search, display, and remarketing campaigns with a focus on lead generation. 
• Meta Ads: lead and awareness campaigns using video and static formats, supported by audience segmentation, remarketing, and lookalike targeting. 
• LinkedIn Ads: campaigns targeting a remarketing group 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UnAgency helped us significantly increase campaign reach and visibility, generate high-quality international leads, and strengthen our brand image. We observed:

• A stable and systematic growth of reach and engagement at efficient costs,
• Noticeable increase in valuable conversions on LinkedIn,
• Scalable Meta campaigns that maintained cost efficiency,
• Google Ads campaigns that drove relevant website traffic, contributing directly to lead generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UnAgency's project management was efficient and well-organized. They consistently delivered items on time and were responsive to our needs, addressing questions and requests promptly, usually within 24 hours. 

What was your primary form of communication with UnAgency?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about UnAgency was their personalized approach; instead of using one-size-fits-all solutions, they took the time to analyze our needs and challenges, crafting tailored strategies that aligned with our goals. Their flexibility and dedication to understanding our business results made them an exceptional partner. 

Are there any areas for improvement or something UnAgency could have done differently?

We are satisfied with our collaboration with UnAgency and have no issues or concerns to report. 

BACKGROUND

Please describe your company and position.

I am the Co-founder of Noski Noski

Describe what your company does in a single sentence.

Polish e-commerce store with toys and children's products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• Generate sales
• Improving brand visibility

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from UnAgency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The UnAgency team was responsible for creating and optimizing advertising campaigns in Google Ads, Meta Ads, Microsoft Ads, and Pinterest.
The scope of work also included monitoring and analyzing results. The project included market research, adjusting goals and strategies for activities, as well as creating and implementing campaigns and constant analysis and flexible adjustments to our activities. Key results include a significant increase in sales and traffic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We qualify our cooperation with UnAgency as more than satisfactory. Our online store has significantly increased traffic and sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The UnAgency team responded in less than 24 hours. We communicated primarily by email and phone.

What was your primary form of communication with UnAgency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their extensive technical knowledge, searching for innovative solutions, flexibility in work and task implementation, and unconventional thinking.

Are there any areas for improvement or something UnAgency could have done differently?

Everything has been completed successfully and meets all requirements. The execution was thorough and effective, with no significant areas requiring improvement.

BACKGROUND

Please describe your company and position.

I am the Owner of Cosy Cott

Describe what your company does in a single sentence.

Production and sale of bedding for newborns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• SEO & PPC

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from UnAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UnAgency's scope involved creating and executing advertising campaigns, encompassing initial analysis, goal setting, strategy development, and continuous optimization. The project stages included market research, goal identification, and campaign creation, resulting in increased traffic and sales. UnAgency also provided creative assistance, and delivered monthly detailed reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their work on Google Ads and Meta campaigns brought more people to our website. The whole process has been professional and positive, and it has had a significant impact on our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UnAgency management style involves efficient communication through email and phone, with a maximum response time of 24 hours. Email is the primary type of communication.

What was your primary form of communication with UnAgency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company's most impressive aspects include a professional customer approach, quick adaptation to changing needs, and consistent support at every collaboration stage. What stands out is their approach of not relying on out-of-the-box solutions; instead, UnAgency thoroughly analyzes each problem or idea, delivering tailored and practical solutions.

Are there any areas for improvement or something UnAgency could have done differently?

We have no comments or concerns regarding our collaboration with UnAgency.

BACKGROUND

Please describe your company and position.

I am the E-commerce manager of AGDmaster.com

Describe what your company does in a single sentence.

Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• Google Ads
• FBAds

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

Referred to me

How many teammates from UnAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired UnAgency to run Google Ads and FBAds advertising campaigns for us, aiming to drive traffic to our website and increase sales. We were focused on improving conversion rates and generating higher revenues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Collaboration with the agency brought us only benefits. The agency's team effectively executed the Google Ads and FBAds campaigns, resulting in significantly increased traffic to our website, which led to improved sales results. The entire collaboration proceeded very professionally and positively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with the Agency is very efficient via email or phone.

What was your primary form of communication with UnAgency?

Email or Messaging App

What did you find most impressive or unique about this company?

Professional customer approach, quick response to changing needs, and support at every stage of cooperation.

Are there any areas for improvement or something UnAgency could have done differently?

We had no reservations about the cooperation.

BACKGROUND

Please describe your company and position.

I am the Owner of Artimento

Describe what your company does in a single sentence.

e-commerse web store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• Google Ads maintainance
• Facebook Ads maintainace

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from UnAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Google AdWords ads,
• Connecting web analytics,
• counting micro-conversions,
• integrating advertising tools with analytics,
• SEO fixes,
• Google Merchants Center and Google product ads
• Facebook Ads product ads and Dynamic Facebook Ads ,
• Ads based on behavioral remarketing lists,
• Google dynamic ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales volume increase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the years of collaboration, UnAgency demonstrated professional knowledge, commitment, flexibility, and a readiness to adapt to our company's evolving needs

What was your primary form of communication with UnAgency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their experience and dedication contributed to achieving significant results in our advertising campaigns, enhancing the visibility of our brand on the Internet.

Are there any areas for improvement or something UnAgency could have done differently?

No, everithing is OK

BACKGROUND

Please describe your company and position.

I am the CEO of AirCashBack.com

Describe what your company does in a single sentence.

AirCashBack specializes in assisting passengers in obtaining compensation from airlines for delayed or cancelled flights.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UnAgency to accomplish?

• We hired UnAgency to build lead generation paid sources and improve visibility and brand awareness.

SOLUTION

How did you find UnAgency?

Referral

Why did you select UnAgency over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for UnAgency included creating and implementing advertising campaigns in Google AdWords and Meta Ads and monitoring and analyzing results. The project stages included initial market research, goal and strategy identification, campaign creation and implementation, and continuous analysis and adjustment of our actions. Key outcomes included an increase in traffic and the number of leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project stages included initial market research, goal and strategy identification, campaign creation and implementation, and continuous analysis and adjustment of our actions. Key outcomes included an increase in traffic and the number of leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all the items were delivered on time. The maximum response time for UnAgency was 24 hours. Communication was mainly done through email, and it was always smooth.

What was your primary form of communication with UnAgency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professional attitude, understanding of client's needs and delivering very good results without exceeding a budget.

Are there any areas for improvement or something UnAgency could have done differently?

No remarks

BACKGROUND

Please describe your company and your position there.

I am the owner and Chief Sales Officer of Vegafit. We provide vegan nutrition supplements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnAgency, and what were your goals?

We hired UnAgency to start advertising in online channels like Google Ads and Meta Ads. We were starting the business, and we needed help with the setup and maintenance of all PPC campaigns we had.

SOLUTION

How did you select this vendor and what were the deciding factors?

UnAgency was recommended by a friend of mine as a competent agency. Deciding factor was the availability and hands on experience with a similar business environment.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They set up new advertising and analytics accounts. Helped with ad copy and creatives, set up the campaigns, and maintenance cycle. Once a month we receive the detailed account changes summary and recommendations for the next month. The report is usually followed by the call when we discuss all the deliverables.

How many people from the vendor's team worked with you, and what were their positions?

4 team members were available: Project Manager, technical/analytics support, Google Ads specialist, and Meta Ads specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have grown our revenue by over 3x (300%) in the last 6 years.

Describe their project management style, including communication tools and timeliness.

We primarily used email to communicate. The replies were on time (within 24h at the longest). We have a monthly summary meeting to discuss the report and recommendations details.

What did you find most impressive or unique about this company?

No out-of-the-box solutions. Each problem and idea is analyzed, and UnAgency provides solutions tailored to our needs.

Are there any areas for improvement or something they could have done differently?

Yes, a bit more responsive and accessible project manager.