Ultralink IT Solutions LLP

BACKGROUND

Please describe your company and position.

I am the EVP - Medicines Access of Smartway Pharmaceuticals Ltd

Describe what your company does in a single sentence.

Smartway Pharmaceuticals provides high-quality pharmaceutical products and solutions to support healthcare providers and improve patient outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ultralink IT Solutions LLP to accomplish?

• Digital Warehouse Management System for a Pharmaceuticals Wholesaler

SOLUTION

How did you find Ultralink IT Solutions LLP?

Referral

Why did you select Ultralink IT Solutions LLP over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Ultralink IT Solutions LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Title: Digital Warehouse Management System for a Pharmaceuticals Wholesaler

Scope of Work

This project is to implement a digital Warehouse Management System for a pharmaceutical wholesaler to replace manual processes with a faster, more accurate, and fully integrated solution.

The system will support key warehouse activities such as receiving stock, scanning and counting medicines, inventory control, picking, packing, dispatch, claims, and returns. It will use 1D and 2D barcode scanning to improve speed and reduce human error, while also integrating with NMVS for real-time medicine verification and FMD compliance.

The solution will also connect with Microsoft Dynamics 365 Business Central to sync customer, supplier, and product data in real time, and with logistics providers to allow shipment booking, label printing, and dispatch management directly from the system. A custom order entry module will also be included to help the sales team enter orders more accurately and speed up fulfilment.

Overall, the project will deliver a more efficient warehouse operation, better inventory visibility, stronger compliance, fewer manual errors, and improved customer service.

Key Deliverables:

1. Business Requirements and Process Review Document
   A documented assessment of current processes, requirements, gaps, and desired future-state workflows.
2. Solution Design and Functional Specification
   A detailed design document describing system configuration, modules, workflows, controls, and integrations.
3. Configured Digital Warehouse Management System
   A fully configured WMS tailored to the pharmaceutical wholesaler’s warehouse and distribution operation.
4. 1D and 2D Barcode Digital Counting Capability
   Scanning functionality for medicine packs and batch-level handling to improve speed and accuracy.
5. NMVS Integration for FMD Compliance
   Real-time medicine verification capability to support anti-counterfeit and regulatory requirements.
6. Warehouse Workflow Automation
   Configured workflows for receipt, counting, picking, packing, dispatch, and inventory control.
7. Automated Regulatory Process Functionality
   Digital generation and recording of compliance documents, FMD checks, and regulatory reports.
8. Claim and Return Management Module
   A complete digital workflow for managing claims, disputes, returns, and associated stock handling.
9. Business Central ERP Integration
   Real-time synchronisation and validation of customers, suppliers, products, and related transaction data.
10. Logistics API Integration
    Functionality to book shipments, print labels, and manage dispatches directly within the WMS.
11. Custom Order Entry Module
    Sales order entry functionality with validation controls to support accurate and efficient fulfilment.
12. Inventory Visibility and Reporting Tools
    Dashboards and reports to improve oversight of stock, warehouse activity, and operational performance.
13. Security, User Access, and Audit Trail Controls
    Role-based access setup and full traceability of user activity and system transactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing Operational Efficiency and Growing Revenue by 70%

Ensuring Compliance with FMD & Preventing Counterfeit Medicines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very good from start to finish. Everything was well organised, communication was clear, and they kept the project moving well. They delivered what was needed on time and were proactive in making sure things stayed on track.

They were also very responsive to our needs throughout. They took the time to understand how we work, listened to our requirements, and were quick to respond whenever we had questions or needed changes. Overall, they were easy to work with, reliable, and focused on making sure the final solution worked for our business.

What was your primary form of communication with Ultralink IT Solutions LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well they understood our business. They were not just focused on building a system, but on making sure it actually worked for the way a pharmaceutical wholesaler operates, including the compliance and traceability side.

What also felt unique was their ability to bring everything together in one solution. They combined warehouse operations, barcode scanning, ERP integration, logistics, and regulatory requirements in a way that felt practical, joined up, and tailored to our needs rather than just offering a standard system.

Are there any areas for improvement or something Ultralink IT Solutions LLP could have done differently?

Overall, we were very happy with their work and there were no major areas of concern. They were professional, responsive, and delivered a solution that met our needs well.

UPDATED REVIEW

This review was published on March 10, 2026.

Vinesh Solanki
Pharmacist, Pharmaceutical CompanyMedical

London, England

1-10

Nov 2025 - Ongoing

$10,000 to $49,999

Project summary
Ultralink IT Solutions LLP has developed an e-prescribing platform for a pharmaceutical company. The team has handled the system architecture, API integrations, workflow automation, and mobile app development.

Feedback summary
Ultralink IT Solutions LLP has integrated an advanced electronic signature, increased platform uptime, and boosted accuracy and compliance. The team has delivered on time and provided excellent service. Their responsiveness and ability to translate complex workflows into reliable features stand out.

BACKGROUND

Introduce your business and what you do there.

I’m a pharmacist at a pharmaceutical company. We offer a free, secure e-prescribing platform that enables healthcare professionals in the UK to issue private prescriptions digitally and integrate with patient management systems for efficient medicine delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ultralink IT Solutions LLP to accomplish?

We hired Ultralink IT Solutions LLP to build our e-prescribing platform.

SOLUTION

What was the scope of their involvement?

Ultralink IT Solutions LLP has supported the development of our e-prescribing platform by handling core system architecture, API integrations, and workflow automation. Their main deliverables have included the prescriber verification module, prescription generation engine, and secure data-exchange interfaces. Currently, they’re working on mobile app development.

What is the team composition?

We’ve worked with 2–5 teammates from Ultralink IT Solutions LLP.

How did you come to work with Ultralink IT Solutions LLP?

We found them through a referral. We chose them over other options because they had high ratings, good value for cost, and company values aligned with ours.

How much have you invested with them?

We’ve spent around $10,000–$50,000.

What is the status of this engagement?

We started working together in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ultralink IT Solutions LLP has integrated an advanced electronic signature, higher platform uptime, and a noticeable increase in active prescribers using the system. Error rates in submitted prescriptions have also dropped after new validation tools were introduced, showing a measurable boost in accuracy and compliance.We’ve also tracked compliance-related KPIs, including the successful attainment of LegitScript approval and other security certifications, which confirmed the platform met required regulatory and data-protection standards.

How did Ultralink IT Solutions LLP perform from a project management standpoint?

Ultralink IT Solutions LLP has delivered on time and provided awesome service. We communicate via virtual meetings.

What did you find most impressive about them?

Ultralink IT Solutions LLP has stood out for their ability to translate complex clinical workflows into a clean, reliable digital experience and for the speed at which they deliver stable, production-ready features. Their responsiveness and willingness to iterate with us have made the collaboration unusually smooth and effective.

Are there any areas they could improve?

There’s nothing we can come up with.

STAR RATINGS:
Overall rating: 5   

Quality:  5  

Cost:   4.5 

Schedule:  5  

Willing to refer:   4.5