Ultimate Games Mobile

BACKGROUND

Please describe your company and your position there.

I am the CEO of a game development and porting company based in Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ultimate Games Mobile?

We hired Ultimate Games Mobile to help us with our ongoing, increasing workload. Since the start of our cooperation we went through a couple of projects, which UGM has optimized for us, i.e. improved the performance of the given games by swapping the algorithms and changing the graphics and models. This allowed us to focus on our main projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

I personally know the CEO and I was aware that he had a company with talented developers and graphic designers who could help us with optimization of our games. I contacted him, told him about our needs and he gave us an offer which we liked.

Describe the project in detail and walk through the stages of the project.

Each project starts with an audit from UGM and us describing the required performance we’d expect after optimization. After that UGM provides us with a quote. Then the work starts. The job of UGM is to achieve the required performance level. They do so mainly through two ways – either optimizing the algorithms and using their knowledge of Unity engine to make the game properly constructed, or optimizing the graphics through modifying textures, models etc. We are in a communication loop and are generally aware of the state of the project throughout it’s execution. It’s important because after the optimization is finished we also need to adapt the game to the given platform and we’re bound by our deadlines. After the job is finished, the project is handled to us, verified and accepted.

How many resources from the vendor's team worked with you, and what were their positions?

We keep in touch with the CEO directly. He’d inform us about the current stage of their work and manage the company’s resources with help of his lead developer and designer, which we have personally contacted on occasion too. Generally the optimization of a single game requires 1 developer and 1 designer from UGM.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The projects were completed and performant as expected. Results of their work were used and the games are published on their respective platforms.

How effective was the workflow between your team and theirs?

There were no major issues. Sometimes the project was delivered late, but that’s within expectations, since we receive games for porting in vastly different stages of optimization and often some unexpected problems come up. We communicated mainly through Discord (our and theirs main communicator), email and phone.

What did you find most impressive or unique about this company?

Their work ethic exactly matched ours. They weren’t overly professional and simply did their job as expected, sometimes adding small bonuses for us. The contact and cooperation were smooth and quality of work was impressive.

Are there any areas for improvement or something they could have done differently?

We were and still are satisfied by the results of their work. If I had to pick something, I’d say that I wish they were a bit more responsive, but that never was a major issue.