tw

BACKGROUND

Please describe your company and position.

I am the project lead of an education company.

Describe what your company does in a single sentence.

We hired Make Brands Big to improve our digital presence, revamping our brand’s presence through strong design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tw to accomplish?

• We hired Make Brands Big to improve our digital presence, revamping our brand’s presence through strong design.

SOLUTION

How did you find tw?

Online Search

Why did you select tw over others?

• Pricing fit our budget
• Company values aligned
• ( Professional Team).

How many teammates from tw were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was about improving our brand look and online presence. They created a logo, selected colors and fonts, and provided simple guidelines to keep everything consistent. They also helped with basic brand strategy and messaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our brand looked more professional and consistent after the project. We got better engagement online and positive feedback from people. The new design also made our brand clearer and easier to recognize.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and organized. They delivered work on time and kept everything on track. They were responsive, listened to our needs, and made changes quickly when requested.

What was your primary form of communication with tw?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity and strong understanding of our brand stood out the most. They turned our ideas into a clean and professional design while also giving useful suggestions. What set them apart was their attention to detail and ability to truly understand our vision, which made the final result more aligned and impactful than others.

Are there any areas for improvement or something tw could have done differently?

There were no major issues during the project. Everything was handled well and met our expectations.