Turnkey Digital Media

BACKGROUND

Please describe your company and position.

I am the Buyer of Roger Dyson

Describe what your company does in a single sentence.

At the Roger Dyson Group we have been manufacturing new recovery systems for over 50 years and are proud of our history and reputation for a quality product. We hold an extensive selection of new vehicles and equipment, which are ready for immediate purchase, collection and operation. We also hold a large number of used vehicles. All vehicles can be viewed in our purpose built showroom at our Droitwich manufacturing HQ.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnkey Digital Media to accomplish?

• Sales

SOLUTION

How did you find Turnkey Digital Media?

Online Search

Why did you select Turnkey Digital Media over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Turnkey Digital Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our engagement covered end-to-end project execution, from initial planning and strategy through design, development, testing, deployment, and ongoing support. The team worked closely with us to understand our business objectives, provide technical guidance, and ensure the final solution aligned with our requirements. Key deliverables included project discovery and planning, UI/UX design, custom development, system integration, quality assurance testing, deployment, and post-launch support. Throughout the project, the team maintained clear communication, met agreed milestones, and addressed feedback promptly. The final deliverables were completed to a high standard, resulting in a reliable, scalable solution that met our expectations and delivered measurable value to our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across several key areas. We successfully launched the solution on schedule, streamlined internal workflows, and improved overall operational efficiency. The quality of the final product met our expectations, with fewer post-launch issues and a smooth user experience. The team was responsive throughout the engagement, consistently met project milestones, and quickly addressed feedback and change requests. Overall, the project achieved its intended objectives, providing a scalable, reliable solution that supports our current needs and future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engagement comprised two primary work streams. First, Turnkey Digital Media designed and developed a bespoke software platform that enabled us to digitally showcase our heavy vehicle and recovery equipment at trade exhibitions, incorporating AI-powered capabilities to deliver a more interactive and engaging product demonstration experience while eliminating the logistical challenges of transporting physical assets. Second, they took ownership of the ongoing maintenance, performance optimization, feature enhancements, and technical support of our existing cloud-based software suite through a two-year managed services agreement. 

What was your primary form of communication with Turnkey Digital Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A key strength of working with the team was their ability to maintain a seamless and well-coordinated development process. They demonstrated excellent time management, maintained clear communication channels, and executed the project with a high level of organization, ensuring smooth delivery and effective collaboration throughout the engagement. 

Are there any areas for improvement or something Turnkey Digital Media could have done differently?

What stood out most about Turnkey Digital Media was their ability to combine technical expertise with a deep understanding of our operational challenges. Their innovative approach to developing a tailored digital solution, along with their proactive support, adaptability, and commitment to continuous improvement, demonstrated their ability to deliver technology solutions that create measurable business value. 

BACKGROUND

Please describe your company and position.

I am the Executive of Arabian Naizak Trading Company

Describe what your company does in a single sentence.

Our extensive background covers a multitude of industries and complexities, forerunning Oil and Gas, mining and minerals, and renewable energy, serving prestigious clients in private, public and government entities of Saudi Arabia. At ANCO, we are steadfast champions of Vision 2030, actively contributing to economic diversification, fostering innovation, and playing a crucial role in shaping a prosperous future for the Kingdom in the field of trade and contracting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnkey Digital Media to accomplish?

• 1. To outcompete other oil and gas sector companies in Saudi Arabia technologically
• 2. To make our training content for all our employees more interactive, accessible and easier to understand

SOLUTION

How did you find Turnkey Digital Media?

Referral

Why did you select Turnkey Digital Media over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Turnkey Digital Media were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turnkey Digital Media worked with us on several digital transformation initiatives. The engagement focused on helping us strengthen our technological capabilities within the Saudi oil and gas sector, developing more interactive and accessible training content for our employees, and providing dedicated staff augmentation resources to ensure the ongoing maintenance and support of our internal software systems, corporate website, and clients portal. They also assisted with strategic planning and identifying opportunities to improve our digital infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We established a more structured approach to maintaining our digital platforms, reducing reliance on internal resources for ongoing support. Our employee training content became easier to access and more engaging, while the availability of dedicated development and maintenance resources allowed us to address software enhancements and support requests more efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team maintained clear communication throughout the engagement and kept us informed of project milestones. Deliverables were provided according to the agreed timeline, and they were responsive to our feedback, making revisions promptly whenever requested. Their collaborative approach made it easy to align the project with our internal requirements.

What was your primary form of communication with Turnkey Digital Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their willingness to understand our industry before proposing solutions. Rather than offering generic recommendations, they took the time to understand our business objectives and tailored their approach accordingly. Their responsiveness and attention to detail were also notable throughout the project.

Are there any areas for improvement or something Turnkey Digital Media could have done differently?

Overall, we were quite satisfied with the engagement. As the project progressed, additional documentation and knowledge-transfer sessions for our internal teams could have added even more value, but this did not affect the overall success of the project. 

BACKGROUND

Please describe your company and position.

I am the CEO of AGF Employment

Describe what your company does in a single sentence.

We are an employment agency we help people fulfil their manpower needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnkey Digital Media to accomplish?

• Marketing

SOLUTION

How did you find Turnkey Digital Media?

Referral

Why did you select Turnkey Digital Media over others?

High ratings

How many teammates from Turnkey Digital Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They had an amazing team and helped us with our marketing goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic more accounts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is highly professional and delivered everything in time

What was your primary form of communication with Turnkey Digital Media?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They have one on one tailored solutions for your needs!

Are there any areas for improvement or something Turnkey Digital Media could have done differently?

They’re the best.

BACKGROUND

Please describe your company and position.

I am the Owner and CTO of a fintech company.

Describe what your company does in a single sentence.

We are a fintech company providing mobile and POS payment solutions to businesses of all sizes and legal industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kilby & Noyce™ to accomplish?

• Creating a fintech mobile app for our POS and payments services
• Integrations with existing APIs and SDKs

SOLUTION

How did you find Kilby & Noyce™?

Technology Conference

Why did you select Kilby & Noyce™ over others?

• Good value for cost
• Other

How many teammates from Kilby & Noyce™ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included following;

• Researching APK and SKD integrations
• Designing and A/B testing user interface journeys
• Payment Gateway Integration
• Security - Tokenization and encryption to protect transaction history
• Fraud detection mechanisms and deterrence
• User onboarding registration and authentication
• Merchant onboaring and setup
• Real-time transaction processing
• Payments history and analytics

Key Deliverables:

• Fully Functional Mobile Application
• Secure Payment Gateway Integration: Implementation of our secure payment processing system supporting multiple payment methods.
• User Authentication and Security Measures to protect merchant and customer data.
• Merchant Onboarding System including streamlined registration process and comprehensive support resources for merchants.
• Transaction Management Tools including real-time transaction processing capabilities and reporting/analytics tools for tracking and analyzing payment data.
• Compliance with Regulations: Adherence to financial and data protection regulations, including PCI-DSS compliance.
• Comprehensive Quality Assurance and Testing to ensure the app’s reliability and performance.
• Go-Live on Google Play Store and Apple App Stroe

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Both Android and iOS apps were successfully approved for publication by Google play Store and Apple App Store.
• Our user retention rate on app platforms is above both, the industry standard and our other interfaces like website portal and kiosks.
• We recently conducted a focus group with our existing digital users to collect data about what they liked and disliked about our payments solutions. Most customers responded that they really like the app design and accessibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was quite iterative and collaborative, ensuring that we were actively involved throughout the development process. We had the opportunity to provide feedback at multiple stages, which allowed for continuous refinement and alignment with our needs.

They utilized sophisticated project management tools such as Jira, Confluence, and Asana, which greatly enhanced the organization and transparency of the project. Jira was instrumental in tracking progress and managing tasks, Confluence facilitated effective documentation and communication, while Asana helped in coordinating team efforts and deadlines.
The team demonstrated a strong commitment to timely delivery and maintained clear communication about progress and any potential adjustments. Deliverables were consistently provided on time along with supporting release notes to help us understand what to review and look for.
Overall, their professional and transparent project management style was pivotal to our smooth app development process.

What was your primary form of communication with Kilby & Noyce™?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were able to ship the mobile platforms ahead of our annual all-hands meeting due to the Kilby & Noyce team's consistent effort, transparency in communicating delivery timelines and milestone details, and their expert approach to fintech app development.

Are there any areas for improvement or something Kilby & Noyce™ could have done differently?

We couldn't have asked for more. Everything was timely, their team was professional and motivated, and we are very satisfied with the final product outcomes.