TSUKAT

Please describe your company and your position there.

I´m the product owner from the Digital Academy. The company is the world's leading provider of technologies and technical services for the international tobacco industry.

For what projects/services did your company hire TSUKAT, and what were your goals?

In new areas of digitalization, we see great added value for our customers through digital training. Also through COVID it is no longer possible to travel to every customer at every time, here too a digital channel creates the bridging.

How did you select TSUKAT and what were the deciding factors?

Tsukat has a great experience in creating 3D animations and software development. This is a good combination for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have been working with agile ways of working for almost two years. We have a permanent team and a constant exchange.

How many people from the vendor's team worked with you, and what were their positions?

5 Software developers and 3 3D experts plus 1 project manager (not fulltime).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the beginning of the project, we have been able to inspire more and more customers with our solution. The number of users is increasing every month.

Describe their project management style, including communication tools and timelines.

We use the Scrum and Kanban framework and have several stand-ups a week. For communication and organization we use email, slack and jira.

What did you find most impressive or unique about this company?

TSUKAT is very service-oriented and helpful at all times. We appreciate the cooperation and expertise in this field. They also provide a really high quality.

Are there any areas for improvement or something they could have done differently?

Sometimes there were changes of team members, but that happens in every team.

Please describe your company and your position there.

Augmented Scalamatta is an XR digital studio. We create interactive experiences for clients from domains like Marketing, Retail, Governmental institutions, and others. I am the owner and Director of the studio.

For what projects/services did your company hire TSUKAT?

We are having a long term collaboration and partnership with TSUKAT on multiple projects.

What were your goals for this project?

We've completed several projects together with TSUKAT, each of them with different goals. The projects we created together ranged from product configurator applications to augmented reality presentation of real estate and infrastructure objects.

How did you select this vendor?

We've started doing some experiments with AR already when TSUKAT reached out to us back in 2017. We really liked their work and decided to partner up with them.

Describe the project and the services they provided in detail.

TSUKAT acts as our production partner, meaning that we take care of the communication and management with the client, while the TSUKAT team does the majority of the project production.

What was the team composition?

On average the development of the project involves 3-6 people, which are unity developer, UX designer, project manager, and 3D artist.

Can you share any information that demonstrates the impact that this project has had on your business?

All our clients were satisfied with the projects we created.

How was project management arranged and how effective was it?

We usually communicate with the Creative Director or one of the Project Managers. The communication is always swift and effective.

What did you find most impressive about this company?

We value much their expertise, the quality of their work in general, and really like that they are always open and ready for discussion and brainstorming.

Are there any areas for improvement?

Not really

Please describe your company and your position there.

Our agency specializes in providing high fidelity architectural visualization services. I am a founder and managing director. We are a team of 10 people located in London, UK.

For what projects/services did your company hire TSUKAT?

We've partnered with TSUKAT for extending the services range that we provide to our clients. With the help of the TSUKAT team, we also deliver stunning VR experience and cinematics in addition to the CGI stills.

What were your goals for this project?

The main goal of the collaboration was to provide additional value to our end clients from real estate market. They are loving the real-time solutions that we develop in partnership with the TSUKAT team.

How did you select this vendor?

We were impressed by their website portfolio and decided to give it a try.

Describe the project and the services they provided in detail.

The collaboration works like this. We work with our usual pipeline creating the CGI stills for architectural projects. After the stills are ready, we pass the 3D scene to the TSUKAT team that does the magic of adopting it to real-time usage and creates VR experience and cinematic animation with the help of Unreal Engine.

What was the team composition?

The usual team composition for our projects is around 2-4 Unreal Artists and 1 project manager for communication.

Can you share any information that demonstrates the impact that this project has had on your business?

The clients value the additional PC walkthrough package that we provide to them together with the cinematic animation.

How was project management arranged and how effective was it?

We are happy with the efficient and instant communication between our studios.

What did you find most impressive about this company?

The quality of their work is impressive, and the relation that we've build up is impressive as well.

Are there any areas for improvement?

We need to find a way to work more on RnD projects together, not only the commercial ones.

Please describe your company and your position there.

I am the owner of a VFX and software development company specialized in Ar and VR

For what projects/services did your company hire TSUKAT?

We asked Tsukat to support our team and bring their expertise with Oculus and Pico.

What were your goals for this project?

Creating a cross-platform VR player supporting English and Arabic language.

How did you select this vendor?

Tsukat has been recommended by a colleague.

Describe the project and the services they provided in detail.

Tsukat started the developement on Oculus Go, which included the VR player, the payment system via Oculus store, the cloud hosting and data management via Azure. Then they created the Arabic version, the Pico portage, the support for hotspots and encryption of the content.

What was the team composition?

I interacted with both owners.

Can you share any information that demonstrates the impact that this project has had on your business?

The app came out quickly, and a lot of requests from our client were kindly treated, which made a big difference making our client loyal.

How was project management arranged and how effective was it?

Management was good, with a direct communication and great availability.

What did you find most impressive about this company?

Their accessibility, understanding, flexibility, and communication are impressive.

Are there any areas for improvement?

I am happy with the service

Please describe your company and your position there.

SUM XP provides photo and video activations at events to help brands connect with their audiences. We've been working events and providing unique solutions for our clients all over the globe for over 12 years. I am the owner and creative director.

For what projects/services did your company hire TSUKAT?

We hired TSUKAT to provide an augmented reality enhancement to the custom trading cards we create onsite at events — specifically for the Overwatch League in this instance.

What were your goals for this project?

We wanted guests to use a custom app to view their custom trading cards on their phones, where it would unlock visual enhancements on the front and back side of the card.

How did you select this vendor?

We've collaborated with them on other projects in the past and have been happy with the results.

Describe the project and the services they provided in detail.

We needed a phone-based AR experience to allow guests to view their custom trading card with digital effects in a custom app.

What was the team composition?

For the most part we discussed the project with the studio manager and creative director.

Can you share any information that demonstrates the impact that this project has had on your business?

It was a working proof of concept that can be shared with our potential clients, opening up a new revenue stream for SUM XP.

How was project management arranged and how effective was it?

The project management was clear and on schedule throughout the project.

What did you find most impressive about this company?

TSUKAT has very clear communication and responds to feedback quite well. Which is always appreciated considering that we typically are working with a separate end client.

Are there any areas for improvement?

For this project there was no real areas of improvement.

Please describe your company and your position there.

We V-Cult are a French XR studio. We create immersive solutions to help companies fulfill their digital transformation and boost their business performance. Our solutions are built around 3 pillars: decision-making (architecture, product design, merchandise planning...), education and training, customer journey online and on the point of sale (AR commerce, product configurator, storytelling...). I am V-Cult's Head of Marketing and I am also Account Manager.

For what projects/services did your company hire TSUKAT?

We have been working with French hotel group Accor for two years so far. We help them test new concepts - hotel rooms, lobbys, restaurants & bars, etc - in virtual reality. We used to work in a HTC Vive environment but since 2019 Oculus Quest has been a true game changer. Accor asked us to port 6 existing HTC Vive projects to Oculus Quest. It mainly consists in polygon decimation and various optimizations so it can run smoothly on a stand-alone VR headset. Tsukat took care of the whole porting process.

What were your goals for this project?

Our goal was to externalize at a competitive cost so our current team could focus on other key projects while guaranteeing a top-shelf end product for Accor.

How did you select this vendor?

Tsukat got in touch with V-Cult to offer its offshore development services. After a few emails we sent them a short brief so they could work on a first test technically close to the work required for Accor - porting to Oculus Quest of an Unreal Engine 3D scene initially designed for HTC Vive.

Describe the project and the services they provided in detail.

Tsukat provided a first estimate for the entire porting based on the Unreal Engine projects and 3ds max files we sent them for review. Their 3D designers then optimized the 3D scenes and developed dedicated Oculus Quest builds that we sided-loaded on our own devices for test and validation prior to submitting them to Accor.

What was the team composition?

We had two 3D designers working on the project and one project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

Not at this stage unfortunately.

How was project management arranged and how effective was it?

I was personally in touch with their Creative Director by email and Hang Out. Everything went smoothly as communication was great and precise.

What did you find most impressive about this company?

• Top-notch quality for attractive pricing
• Fast shipping
•  Great communication and flexibility made it easy for both tech and non-tech staff to collaborate remotely

Are there any areas for improvement?

Nothing critical.

Please describe your company and your position there.

We are a media agency and I'm Account Director

For what projects/services did your company hire TSUKAT?

We used to work with Tsukat for custom software development using Unity for AR and VR dev.

What were your goals for this project?

Have a complete solution in a very short time.

How did you select this vendor?

We were already working with Tsukat.

Describe the project and the services they provided in detail.

The project was a full security training simulator in Virtual Reality.

What was the team composition?

One Project Manager and developers. The 3D was made my us.

Can you share any information that demonstrates the impact that this project has had on your business?

This project was really good at the end and conform to our expectations.

How was project management arranged and how effective was it?

The project management was perfect. The communication was easy and regular. We had many meeting with Skype and we used Google Sheets to share the different specs.

What did you find most impressive about this company?

We really appreciate the human contact.

Are there any areas for improvement?

Not really

Please describe your company and your position there.

Multimedia company, Strategy Director at VR Agency

For what projects/services did your company hire TSUKAT?

AR solution for Real Estate marketing

What were your goals for this project?

Create a digital Marquette.

How did you select this vendor?

We met at a conference and they had very good references

Describe the project and the services they provided in detail.

They offered a full-service experience from concept to execution.

What was the team composition?

Project team of 4

Can you share any information that demonstrates the impact that this project has had on your business?

Very positive client response and helped to create the right narrative in the market.

How was project management arranged and how effective was it?

Taras is a great communicator

What did you find most impressive about this company?

The ability to be flexible and deliver from concept to final product

Are there any areas for improvement?

We're all satisfied.