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the project
Commercial Brokerage Services for Insurance Company
"Transwestern has done a great job."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the managing director at a large insurance company.
What challenge were you trying to address with Transwestern?
We needed help with leasing negotiations.
What was the scope of their involvement?
Transwestern is our landlord representative. They represent us as the landlord in negotiations with tenants. The team also offers suggestions on building improvements we can make to make our assets more marketable.
What is the team composition?
There are three teammates assigned to the project.
How did you come to work with Transwestern?
We put out an RFP, and Transwestern responded to us. When they did their pitch, they were energetic and creative.
How much have you invested with them?
We’ve spent more than $100,000.
What is the status of this engagement?
The project started in January 2020, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
It’s been a very positive experience. Our team is happy with their suggestions, which are very thoughtful and valuable.
How did Transwestern perform from a project management standpoint?
Transwestern has done a great job. They enter all of their leasing activity into a centralized system, which we can access anytime. In terms of communication, we have regular phone calls.
What did you find most impressive about them?
Their company culture is really impressive. They have great energy.
Are there any areas they could improve?
Their presence isn’t as strong as some of their competitors.
Do you have any advice for potential customers?
Get to know the teammates who are assigned to the project.
Transwestern has done a satisfactory job, facilitating a positive experience. Additionally, the team is generous and provides valuable suggestions. Their energy and creativity further accentuate their skills and impress the client. Finally, they manage the project well, ensuring its success.