Transwestern

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at a large insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Transwestern?

We needed help with leasing negotiations.

SOLUTION

What was the scope of their involvement?

Transwestern is our landlord representative. They represent us as the landlord in negotiations with tenants. The team also offers suggestions on building improvements we can make to make our assets more marketable.

What is the team composition?

There are three teammates assigned to the project.

How did you come to work with Transwestern?

We put out an RFP, and Transwestern responded to us. When they did their pitch, they were energetic and creative.

How much have you invested with them?

We’ve spent more than $100,000.

What is the status of this engagement?

The project started in January 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s been a very positive experience. Our team is happy with their suggestions, which are very thoughtful and valuable.

How did Transwestern perform from a project management standpoint?

Transwestern has done a great job. They enter all of their leasing activity into a centralized system, which we can access anytime. In terms of communication, we have regular phone calls.

What did you find most impressive about them?

Their company culture is really impressive. They have great energy.

Are there any areas they could improve?

Their presence isn’t as strong as some of their competitors.

Do you have any advice for potential customers?

Get to know the teammates who are assigned to the project.