Freight forwarding Fulfillment Ocean Freight
Confidential
Sep. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their management is effective and has never caused delays in delivering our products beyond the committed timeframe."

Dec 15, 2023

Operating Manger, B2B E-Commerce

Will

eCommerce
Canada
11-50 Employees
Online Review

A B2B e-commerce has hired Transnova Logistics to transport their containers internationally. The team also repackages, fulfills online orders, and manages ground freight for domestic pallet transportation.

Transnova Logistics has ensured the client maintains an excellent warehouse facility, swift order fulfillment, and timely inventory. The team works within schedule, delivering the client's products on time. Their third-party logistics system is impressively convenient and user-friendly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Operating Manger of a B2B e-commerce

Describe what your company does in a single sentence.

We are a e-commerce business that sells B2B products for different industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transnova Logistics to accomplish?

Storage
Fulfill our orders
Using their 3pl system
International freight

SOLUTION

How did you find Transnova Logistics?

Referral

Why did you select Transnova Logistics over others?

Pricing fit our budget
Good value for cost
Company values aligned
Great 3PL System

How many teammates from Transnova Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We offer imported products, and Transnova Logistics assists in transporting containers from overseas to their warehouse. They handle repackaging and fulfill online orders. Additionally, they manage ground freight to transport pallets domestically for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As an e-commerce company operating within our budget, we maintain an excellent warehouse facility, ensure swift order fulfillment, and consistently receive inventory on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their management is effective and has never caused delays in delivering our products beyond the committed timeframe.

What was your primary form of communication with Transnova Logistics?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their third-party logistics (3PL) system is highly convenient and user-friendly. It accurately calculates our inventory and orders, eliminating errors and saving on labor costs.

Are there any areas for improvement or something Transnova Logistics could have done differently?

It would be beneficial for them and us to have multiple warehouse locations.

RATINGS

5.0

Transnova Logistics

Vancouver 3PL Logistics & Warehousing Company

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