Transnova Logistics

BACKGROUND

Please describe your company and position.

I am the Operating Manger of a B2B e-commerce

Describe what your company does in a single sentence.

We are a e-commerce business that sells B2B products for different industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transnova Logistics to accomplish?

• Storage
• Fulfill our orders
• Using their 3pl system
• International freight

SOLUTION

How did you find Transnova Logistics?

Referral

Why did you select Transnova Logistics over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Great 3PL System

How many teammates from Transnova Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We offer imported products, and Transnova Logistics assists in transporting containers from overseas to their warehouse. They handle repackaging and fulfill online orders. Additionally, they manage ground freight to transport pallets domestically for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As an e-commerce company operating within our budget, we maintain an excellent warehouse facility, ensure swift order fulfillment, and consistently receive inventory on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their management is effective and has never caused delays in delivering our products beyond the committed timeframe.

What was your primary form of communication with Transnova Logistics?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their third-party logistics (3PL) system is highly convenient and user-friendly. It accurately calculates our inventory and orders, eliminating errors and saving on labor costs.

Are there any areas for improvement or something Transnova Logistics could have done differently?

It would be beneficial for them and us to have multiple warehouse locations.