Transcend Translation

BACKGROUND

Please describe your company and position.

I am the Head of Fund Reporting and Finance of Miria Group

Describe what your company does in a single sentence.

Miria is an asset management group focused on institutional clients. The main areas of activity include investments in real estate, equities and bonds both public and private, co-investments and advisory services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transcend Translation to accomplish?

We engaged Transcend Translation to provide language translation and voice-over services for a campaign about the reproductive health of women in Spanish, French, and Portuguese.

SOLUTION

How did you find Transcend Translation?

• Online Search
• Clutch Site

Why did you select Transcend Translation over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Transcend Translation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We sought out a variety of voice actors for a campaign that would
reach a large audience for a company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome was absolutely great and the client was extremely happy with the translation, voice-over, and overall outcome.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cyle was very responsive and offered us a considerable number
of voice-over samples of their artistsdemonstrations to select from.
They even scheduled the voiceover on the same day that we sent in our
request.

What was your primary form of communication with Transcend Translation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their devotion to our needs and promptness impressed us. Even after the project was finished, they followed up to make sure we were satisfied with the process.

Are there any areas for improvement or something Transcend Translation could have done differently?

No, Transcend Translation was absolutely great.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Warrant Group

Describe what your company does in a single sentence.

Our mission is to to drive change in forwarding with a truly different concept and customer experience

Our vision is to help clients focus on their business without logistics distraction

Being an employee owned trust means we are all the more invested in nurturing our business and focused on delivering solutions to our clients. Our strive for perfection is personal to everyone, every day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transcend Translation to accomplish?

• We must translate user manuals and technical material into other languages right away because our product is being sold to a worldwide customer base. We were unable to move fast enough because of time restrictions.

SOLUTION

How did you find Transcend Translation?

• Online Search
• Clutch Site

Why did you select Transcend Translation over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Transcend Translation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After checking with various suppliers, we found that Transcend Translation Company was the only one who could not only fulfill our delivery requirements but also collaborated with us to find innovative ways to cut costs. Upon our initial conversation with them, we were immediately convinced of their excellent customer service and commitment to identifying the best answer for our circumstance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They kept a careful eye on everything and managed the project according to plans and budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was of exceptional quality. Every paper was flawlessly translated and promptly updated as scheduled. They exceeded our expectations in terms of professionalism in their communication with us during the project. Even though they deal with difficulties every day, they approach them with optimism and a willingness to find solutions. I had never seen a job of this caliber, and the quality of the work was outstanding.

What was your primary form of communication with Transcend Translation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their timely completion of the assignment wasn't the only thing that pleased us. However, in order to communicate with us and assist us with a few technical issues, they went above and beyond what was required of them. It is a pleasure to work with Transcend Translation Company.

Are there any areas for improvement or something Transcend Translation could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the software engineer of HData

Describe what your company does in a single sentence.

HData is a Techstars-backed startup company delivering automated compliance and instant business intelligence to the U.S. regulated energy industry. More information at https://www.hdata.us/.

HData's clients supply leading RegTech and Legal Tech solutions that make regulatory and legal processes easier, cheaper, and simpler; HData understands the demand. HData’s principal is Hudson Hollister, who previously founded the Data Coalition and helped to craft key government data reforms such as the DATA Act of 2014. HData is steered with guidance from a Board of Advisors whose members represent the nation’s leading expertise in applying data technologies to the public sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transcend Translation to accomplish?
We want accurate and superior translations in 11 different languages.

SOLUTION

How did you find Transcend Translation?

• Online Search
• Clutch Site

Why did you select Transcend Translation over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Transcend Translation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Since our company's goal is to provide accurate and superior translations in 11 languages, Transcend Translation Company has assembled a distinct staff of native translators to handle our demands. We appreciate that every project is thoroughly examined. Additionally, the company's adaptable approach consistently satisfies our expectations in the event of any problems. We value our ongoing collaboration with consistently excellent translations in any situation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were consistently of appropriate quality and timely. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

prompt and consistently excellent translations in all situations.

What was your primary form of communication with Transcend Translation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In the event of any problems, the company's adaptable strategy consistently satisfies our requirements.

Are there any areas for improvement or something Transcend Translation could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Customer Service Representative of Vivint

Describe what your company does in a single sentence.

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.7 million customers throughout the U.S. and Canada. Forbes named Vivint to its list of “America’s Best Employers for Diversity” in 2020 for the second consecutive year. Fast Company named Vivint to its list of "The World’s 50 Most Innovative Companies" in 2017.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transcend Translation to accomplish?

• Record voiceovers for company conference video

SOLUTION

How did you find Transcend Translation?

• Online Search
• Clutch Site

Why did you select Transcend Translation over others?

• High ratings
• Company values aligned

How many teammates from Transcend Translation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For a series of videos we were making for our business conference, we needed three 90-second voiceovers. Additionally, the videos must include subtitles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our stakeholders expressed great satisfaction with the audio recordings' quality and the way they improved the films, especially considering it was an internal communications item.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded to our demands in a very timely manner. Within a few days, they were able to arrange voiceover sessions, provide a prompt quote, and inquire about the availability of artists. They fulfilled all of our deliverables within the allotted week.

What was your primary form of communication with Transcend Translation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most was how quickly they were able to organize sessions and turn things around.

Are there any areas for improvement or something Transcend Translation could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the former Finance Manage of Kuflink

Describe what your company does in a single sentence.

Kuflink Ltd is authorised and regulated by the Financial Conduct Authority (FCA) (Registration Number 724890) since 2017.  Kuflink Ltd has been approved by the Board of HM Revenue and Customs to act as an ISA manager in May 2017 to offer Innovative Finance ISAs – ISA manager No – Z1943.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transcend Translation to accomplish?

• We wanted to record and post-produce voiceovers for a video.

SOLUTION

How did you find Transcend Translation?

• Online Search
• Clutch Site

Why did you select Transcend Translation over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Transcend Translation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The audio for our video production is handled by Transcend Translation. Initially, they assist us in identifying particular voiceover talents. Then, under our direction, we lead the talent in recording sessions. We give the audio files to them for editing following the sessions. After that, they return the files to us, allowing us to start the video production process. We give the audio files back to their team when we finish the video, and they mix them before sending them back to us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have assisted us in producing materials that have been highly appreciated both inside and outside of our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have excellent project management. They are incredibly accommodating, highly skilled communicators, and constantly eager to assist us in any manner they can. Additionally, they adhere to a well-run procedure. Email is used for communication.

What was your primary form of communication with Transcend Translation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are professionals with a great heart who are incredibly helpful and courteous to their consumers!

Are there any areas for improvement or something Transcend Translation could have done differently?

Sincerely, I can't think of anything they could do better.