Torkiva

BACKGROUND

Please describe your company and position.

I am the Project Coordinator of CSL Group

Describe what your company does in a single sentence.

We Sell fish and ocen foods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torkiva to accomplish?

• Software development project

SOLUTION

How did you find Torkiva?

Referral

Why did you select Torkiva over others?

• Great culture fit
• Referred to me

How many teammates from Torkiva were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Torkiva on a software development project and had a positive experience overall. The team was responsive, understood our requirements well, and communicated clearly during the project. Tasks were delivered within the agreed timeline, and any questions or changes were handled professionally. It was a smooth collaboration, and we’re satisfied with the outcome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on time and included all agreed features. By automating key workflows, it significantly reduced manual effort and improved overall efficiency. Data accuracy improved, and reporting became faster, which helped the team make better and quicker decisions. The system passed UAT smoothly and is now stable, scalable, and actively used to support daily operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Used Jira to manage tasks, timelines, and project tracking
• Maintained a structured and transparent project management process
• Delivered all milestones and agreed features on time
• Shared regular progress updates through Jira and review sessions
• Responded quickly to feedback, tickets, and change requests
• Provided proper handover and post-delivery support
  
  

What was your primary form of communication with Torkiva?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their strong ownership and accountability throughout the project stood out.
• Clear communication and transparency at every stage
• Ability to understand business requirements, not just technical tasks
• Flexibility in accommodating feedback and change requests

Are there any areas for improvement or something Torkiva could have done differently?

• Overall, the experience was very positive with no major issues.
• Some initial documentation and onboarding materials could have been shared earlier.