TJCG Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the Founder & Product Lead of Screen Pulse

Describe what your company does in a single sentence.

Best MVP Agency for making customizable softwares

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TJCG Pvt Ltd to accomplish?

• Best MVP Agency

SOLUTION

How did you find TJCG Pvt Ltd?

• Online Search
• Referral
• Clutch Site

Why did you select TJCG Pvt Ltd over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TJCG Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are developing Screen Pulse, a chat-only digital signage SaaS platform designed for restaurants. The system should allow users to pair their screens, pick content, and publish instantly—without needing a dashboard or complex training. The platform must work seamlessly with Android TVs and boxes, support per-screen mapping, and allow both instant publishing and scheduled updates.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced menu update time from hours to under 1 minute using chat commands.
• Achieved 100% successful screen pairing across pilot restaurant locations.
• Increased staff adoption rate to 90% within the first week (no training required).
• Enabled real-time content publishing across multi-location restaurants with zero downtime.
• Improved customer engagement with digital menu boards, leading to a 15% boost in promotion visibility.
• Delivered 20+ pre-designed restaurant templates, cutting creative setup time by 70%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor demonstrated strong project management throughout the engagement. Deliverables were provided on time and often ahead of schedule. They maintained clear communication with weekly updates, milestone reviews, and immediate responses to urgent needs. Their proactive approach to addressing questions and adjusting scope made collaboration smooth and efficient. Overall, their responsiveness and commitment ensured the project stayed on track and aligned with our requirements.

What was your primary form of communication with TJCG Pvt Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive / Unique
What impresses us most is their ability to deeply understand our unique business model and translate it into practical solutions. Their team combined technical expertise with creative problem-solving, delivering a chat-based experience that felt natural and easy to adopt. The balance of strong communication, clear processes, and innovative thinking set them apart from other vendors we considered.

Are there any areas for improvement or something TJCG Pvt Ltd could have done differently?

Overall, the experience was very positive. One area for improvement could be providing more proactive suggestions on emerging technologies and best practices that could enhance scalability even further. Additionally, earlier alignment on timelines and deliverable dependencies would help streamline execution. These are minor adjustments, as the overall project delivery met and exceeded expectations.