Business Consulting Digital Strategy Other Digital Marketing
Less than $10,000
May - Aug. 2020

0.5

Quality: 0.5

Schedule: 2.0

Cost: 5.0

Willing to Refer: 0.5

"They wasted over $6,000 on Google AdWords and didn’t generate one lead, let alone a sale!"

Sep 7, 2022

CEO, Leadership Empowerment

Leigh Cowan

Business services
Sydney, Australia
1-10 Employees
Online Review

Titan Digital was tasked with managing a business service company's lead generation.

The client discovered an unexpected bill from Google Ads for over $6,000. Titan Digital immediately started spending furiously on the project and asked for a two-week suspension after not responding for a long time. The project was ultimately scrapped.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Titan Digital?

To increase my sales from online lead generation using Google Adwords

SOLUTION

How did you select this vendor and what were the deciding factors?

Marcus from Titan Digital Marketing sent many emails after I entered into the funnel following their own online promotion. He promised me he could "really help" and told me he could "definitely improve [my] lead generation and advertising response rates".

Describe the project in detail and walk through the stages of the project.

He obtained access to my Google Adwords account and started spending furiously. After two weeks of no response. He asked for another two-week extension. After another few weeks of no response. He asked for another extension. After that, I discovered an unexpected bill from Google Adwords for over $6000 on Google AdWords. I emailed Marcus to suspend my account immediately. Puts a stops to all his wild spending.

How many resources from the vendor's team worked with you, and what were their positions?

I dealt solely with Marcus.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In response to some spam they just sent, I replied with the following email... They wasted over $6,000 on Google AdWords and didn’t generate one lead, let alone a sale! Please remove me from all databases.

How effective was the workflow between your team and theirs?

Complete waste of time and money

What did you find most impressive or unique about this company?

Absolutely false and misleading representations

Are there any areas for improvement or something they could have done differently?

I believe they are great at selling themselves but incompetent at delivering results.

RATINGS

1.0

"The worst I could imagine"

Titan Digital

DIGITAL MARKETING AGENCY AUSTRALIA

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