Tikram

Tikram is a business systems and intelligent automation studio based in Beirut, Lebanon. We work with businesses of every size across Lebanon, the Gulf, and worldwide, in English and Arabic.

We start with a workflow audit: about one week mapping how the work moves today with the people doing it, ending in a fixed written quote. The first system usually goes live within two to four weeks, tested with real cases. After launch we support and improve it, and expand to the next workflow only when the first one is working.

What we build:

Workflow automation: orders, approvals, follow-ups, and reports that move on their own between WhatsApp, Google Sheets, email, your POS, and your ERP, with exceptions flagged to a named person.

AI agents and WhatsApp chatbots: supervised AI assistants that answer customers in English and Arabic, take orders, qualify leads, and summarise conversations, working only from approved information and handing over to a person when a case needs judgment.

Custom ERP, CRM, and business apps: ERPs, CRMs, dashboards, staff portals, ordering websites, and mobile apps for businesses that have outgrown spreadsheets and group chats.

AI consulting: a clear plan for where AI is worth using in your business, which tools fit, and what to build first.

We work with restaurants and food businesses, retailers and e-commerce stores, distributors, clinics, and professional service firms. Businesses in Lebanon run their ordering, delivery, sales, invoicing, and WhatsApp marketing on systems Tikram built and still supports. We connect the tools your team already uses, and people keep the decisions that matter.