Tigre Rossa Design Agency

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Crucò, gastronomy in Sicilia which has an amazing array of delicious cured meats and cheeses, typical products, wines and jams, and gift ideas to offer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tigre Rossa Design Agency?

First of all we needed a website to present ourselves on Internet. Then we asked them to other design support tasks.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through word of mouth. I liked their portfolio. I talked with their manager Alisa who speaks also Italian, which was crucial for me. Of course the competitive price influenced too.

Describe the project in detail and walk through the stages of the project.

For the website at the beginning, I had no idea how it should be. The team prepared references and a list of our Italian competitors' websites for me, after which it was much easier to decide which kind of information and frames should be there.

We created the structure of the website together. The team then had to create a small database of the most popular and important products which should be displayed. After that, they showed me the sketches for the cover; I liked the style of it immediately, it was exactly what I had imagined.

On the basis of the cover, they created other illustrations. For the products section, I passed them the photos and they had to do some color-editing. After the website, I asked them to help me with ideas for the gastronomy itself, promotion materials, shop windows, etc.

How many resources from the vendor's team worked with you, and what were their positions?

The project manager, UX/UI designer and graphic designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Before I had no website at all so I can't really compare the numbers of visualisation etc. I have received good reviews from our existing customers for the site. And I managed to attract new customers of the younger generation with the offer of sandwiches that we showed on our website

How effective was the workflow between your team and theirs?

I've never worked before with design agencies and my first time fortunately was very satisfying. The workflow was easy and friendly, and the team was very attentive to my needs.

They took the time to understand my project and its goals, and then worked together with me to bring it to life. Communication was always clear and timely, and they were willing to provide feedback and guidance every step of the way.

What did you find most impressive or unique about this company?

Kindness and professionalism, impeccable work, I was very satisfied. A continuous dialogue made it possible to give shape to the project I wanted.

Are there any areas for improvement or something they could have done differently?

I don't know really what can be improved, for me everything was perfect

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Datirium LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tigre Rossa Design Agency?

We needed help designing and developing our website; we wanted to paint a clear picture of our company and share information about our story, team, and product.

SOLUTION

What was the scope of their involvement?

Tigre Rossa has helped us with three projects so far. First, they helped us design and build our website. We provided them with initial guidelines regarding our design goals, and they created the website from the ground up. They were responsible for the site's visualizations, colors, and information. During this process, they also designed a logo for one of our products. 

For the second project, they’ve been helping us design our private platform. They’ve worked on the UI/UX design and upgraded certain features for users. The team has finished with the UI/UX portion of the project. Now, they’re focusing on web design for the private platform while our team implements and programs the designs. They’ve used Miro and Figma to show us prototypes.

We also just kicked off the third project, where they’re working alongside our marketing agency to collect assets and information. 

What is the team composition?

We’ve worked with three managers and a designer from Tigre Rossa.

How did you come to work with Tigre Rossa Design Agency? 

We found Tigre Rossa through word of mouth.

How much have you invested with them?

We’ve invested $38,000–$40,000 in the partnership with Tigre Rossa.

What is the status of this engagement?

We started working together in March 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve been satisfied with the end results, and working with Tigre Rossa has been great. Our developers have been pleased with the team’s ideas and designs, and Tigre Rossa’s efforts have encouraged our team to do their best backend development work. It says a lot that we decided to engage their services further after they completed our website. 

How did Tigre Rossa Design Agency perform from a project management standpoint?

Tigre Rossa has performed well from a project management standpoint; they’ve been responsive, timely, and thorough partners. The team has constantly asked for feedback from our customers, and they’ve implemented the necessary changes. They’ve also adapted to our needs quickly. We’re well-versed in software development, but they’re the design experts, so it’s been nice to feel like we can depend on them. 

Additionally, working with them has been easy because they’ve used innovative tools such as GitHub, Trello, and Jira. The tools have enabled us to track progress, review designs, and make comments easily. The technology has helped us understand their development process better. We’ve also communicated via email. 

What did you find most impressive about them?

We’ve worked with other service providers, and Tigre Rossa’s approach has stood out among the rest. They’ve worked diligently to meet our needs and execute an efficient process that has relied on our feedback. For example, when we worked with them to design a product logo, they asked several questions and provided multiple design examples to start. Then, they asked for feedback and went through numerous design iterations to ensure we were satisfied with the result. 

Are there any areas they could improve?

I have nothing Tigre Rossa could improve on.

BACKGROUND

Please describe your company and position.

I am the Content Creation Officer of UITP

Describe what your company does in a single sentence.

Represent public transport companies and provide a place to network and grow knowledge for professionals in the sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigre Rossa Design Agency to accomplish?

• Design a publication to company brand standards
• Graphics for socials to promote the publication

SOLUTION

How did you find Tigre Rossa Design Agency?

Referral

Why did you select Tigre Rossa Design Agency over others?

• High ratings
• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

An 8 page publication with text and pictures and a 6 slide carousel for socials

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The publication has been successful with dozens of downloads and many views from security and transport professionals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, clear communication all the way

What was your primary form of communication with Tigre Rossa Design Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Tigre Rossa were flexible based on our needs, communicated clearly and with good time and kept their word.

Are there any areas for improvement or something Tigre Rossa Design Agency could have done differently?

I cannot think :D

BACKGROUND

Please describe your company and your position there.

I am a CMO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tigre Rossa Design Agency?

For design support

SOLUTION

How did you select this vendor and what were the deciding factors?

It was referred by marketing team member, then we studied their cases, portfolio, made a call, they made us the first commercial proposal. We decided that it fits us and started to work with them under big part of our promotional materials

Describe the project in detail and walk through the stages of the project.

We ask the team to create for us different advert materials to promote our it-consulting solutions

How many resources from the vendor's team worked with you, and what were their positions?

Generally it is project manager and graphic designer, but sometimes we need that they add motion designer and 3D designer as well

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am more than satisfied with Tigre Rossa Design Agency's work.

How effective was the workflow between your team and theirs?

Usually it is pretty fluid, I as the Head of Marketing&Business Development explain well our goals and project details. They ask me some specific questions legated with design and we receive what we need. We have pretty big team and sometimes we may not agree about visual part of design but at the end we resolve this particular problems together

What did you find most impressive or unique about this company?

It is easy to communicate with them, find solutions and compromises together

Are there any areas for improvement or something they could have done differently?

For now don't see anything

BACKGROUND

Please describe your company and your position there.

I'm the founder of the development center for autistic children

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tigre Rossa Design Agency?

For the advertising materials (leaflets, video editing)

SOLUTION

How did you select this vendor and what were the deciding factors?

Colleague's advice. I visited their website, really liked their work examples and their vision

Describe the project in detail and walk through the stages of the project.

Firstly we mode 2 calls to discuss goals, content, mood of the leaflets. Then we passed them our text content. After receiving the first page design, made some small corrections and passed to other pages. For the presentation we also asked them to do the video editing with color correction

How many resources from the vendor's team worked with you, and what were their positions?

The project manager, one graphic designer and one motion designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We made new connections with clients and partners thanks to the leaflets

How effective was the workflow between your team and theirs?

It was really comfortable to work with them, they respected our deadlines, and the quality was always good. We walked through the project with minimum corrections

What did you find most impressive or unique about this company?

The attention they paid to us is very valuable, they were asking significant questions about our project to understand better the subject to make work in the appropriate style

Are there any areas for improvement or something they could have done differently?

Maybe they can expand the consulting part of the project work, for us it could be really useful for the future

BACKGROUND

Please describe your company and your position there.

I’m CMO of Supplier of Happiness. We are distributors of sex toys.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tigre Rossa Design Agency?

We need banners and instagram design

SOLUTION

How did you select this vendor and what were the deciding factors?

Speed and adequate cost were important

Describe the project in detail and walk through the stages of the project.

We discuss in advance the scope of work, and then the agency assigns us a designer who performs the work in the corporate style

How many resources from the vendor's team worked with you, and what were their positions?

It's hard for me to say, we're communicating with one person. I don't need to know the whole team, it's more convenient.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Of course, we were recognized.

How effective was the workflow between your team and theirs?

Everything is good!

What did you find most impressive or unique about this company?

Individual approach, openness and the ability to meet tight deadlines

Are there any areas for improvement or something they could have done differently?

Everything is perfect.