Thrive 3PL

BACKGROUND

Please describe your company and position.

I am an executive at Sower's Source

Describe what your company does in a single sentence.

We are an ecommerce brands that sells via Amazon, Walmart, and Shopify

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thrive 3PL to accomplish?

• Prepare FBA Shipments
• Store Inventory
• Receive and Ship Pallets

SOLUTION

How did you find Thrive 3PL?

Referral

Why did you select Thrive 3PL over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Thrive 3PL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Thrive because I was tired of not being able to get in touch with my previous supplier fast enough. I needed to be able to be able to kit my product and get it shipped out faster. Thrive has been a great partner in making that happen!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Shipments need to get out on time
• Products need to be labeled correctly
• Communication about how much inventory I have

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is top-tier. They are always responsive and it's what sets Thrive apart in many ways!

What was your primary form of communication with Thrive 3PL?

Virtual Meeting

What did you find most impressive or unique about this company?

They just get what I am trying to do. Other 3PLs I have worked with don't have the experience in 3PL and I have to explain too much and it still doesn't get done right. Thrive lives in my space and knows all of the quirks associated with it.

Are there any areas for improvement or something Thrive 3PL could have done differently?

Not that I can think of