Third Marble Marketing

BACKGROUND

Please describe your company and your position there.

We are a property management company that specializes in single family home rentals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Marble Marketing, and what were your goals?

Our business was on page 3 for most of our Google searches and no where on Google Maps.

SOLUTION

How did you select this vendor and what were the deciding factors?

Third Marble was local to us and their pricing was reasonable with no contracts, so we felt like it was worth a shot.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

First, they fixed our Google My Business account and got it aligned with Google's policies. Then they worked on recoding the website so it helped Google understand our website better. They also helped complete the online business profiles with the right keywords for our business.

How many people from the vendor's team worked with you, and what were their positions?

There were at least 4 people that worked on our account, maybe more.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are now in the #2 spot on Google Maps and the #1 spot in the organic listings. Our traffic is at least 10 times what we were getting a year ago.

Describe their project management style, including communication tools and timeliness.

They follow a process, so there's not much interaction. This was great since we didn't know what to ask for. We just let them do their thing and it works.

What did you find most impressive or unique about this company?

They definitely have a plan. There's minimal wasted effort.

Are there any areas for improvement or something they could have done differently?

I think the first month was a little slow to get started. There was a lot of hurry up and wait.